Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Naomi Okeoghene Orogun

Care Assistant
Bristol

Summary

I am a dependable personal care assistant eager to apply a high standard of care and support to every service user

Overview

13
13
years of professional experience
8
8
Certifications

Work History

Customer Service Representative

Dana Airline
Nnamdi Azikiwe International Airport, Abuja, Nigeria.
09.2021 - Current

• Handling all purchases with cash and credit cards.
• Confirms travel reservations and itineraries
• Complete flight check-in and print tickets using a point-of-sales system
• Answer customer questions, and resolve issues with delayed and canceled flight
• Provide the customer with baggage assistance and help with lost/damaged luggage.
• Processing refunds for delayed or canceled flights

Support Worker

White Ace Initiative
17 Nile Crescent Suncity Estate, Abuja, Nigeria.
09.2017 - 08.2021

• Evaluating service users practical and emotional needs and assisting with creating support plans
• Monitoring the mental health and wellbeing of service users and reporting any significant changes.
• Assisting service users with daily personal care routines, such as bathing and dressing
• Helping with domestic tasks, such as cooking and cleaning.
• Encouraging service users to achieve personal goals and always being respectful of their choices.
• Providing emotional support to service users and families by listening to and discussing concerns.
• Supporting service users with shopping, budgeting and managing finances.

Care Assistant

When Women Pray Support International
Abuja Nigeria
08.2011 - 08.2017

• Assisting the carer with personal care tasks such as washing , dressing , eating and toileting.
• Assist in the safe lifting, transferring, repositioning and movement of clients
• Encourage clients to participate in social and recreational activities
• Performing light housing tasks, such as dusting, vacuuming and changing bed clothes.
• Accompany clients to medical appointment
• Observe , monitor and record clients physical and emotional well being and promptly report any changes to senior staff

Education

Bachelor of Science - Accounting

Cross River University of Technology
Cross River State, Nigeria.
11.2011

Secondary School Living Certificate -

National Comprehensive College
Warri, Delta State, Nigeria.
06.2002

Torufa Primary School
Warri, Delta State, Nigeria.
06.1997

Skills

    Interdepartmental Collaboration

Patient Care

Database Cordination

Organisational Standards

HealthCare Operation

Relationship Building

Process Improvement

Quality Assurance

Care Planning

Certification

Pathway to Care Programme Module C -Communication

Timeline

Pathway to Care Programme Module C -Communication

02-2024

Pathway to Care Programme Module B - The 6 C's of Care

02-2024

Safety Management System

11-2023

Safety Management System

04-2022

IQSMS Reporters

04-2022

Human Factor

04-2022

AVSEC Awareness Training

02-2022

Dana Airline Indoctrination

11-2021

Customer Service Representative

Dana Airline
09.2021 - Current

Support Worker

White Ace Initiative
09.2017 - 08.2021

Care Assistant

When Women Pray Support International
08.2011 - 08.2017

Bachelor of Science - Accounting

Cross River University of Technology

Secondary School Living Certificate -

National Comprehensive College

Torufa Primary School
Naomi Okeoghene OrogunCare Assistant