Naomi Nyakeru Njenga
Senior Care Assistant
Cradley Heath,West Midlands
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Senior care assistant
CSK Support 24 Ltd
Oldbury, West Midlands
01.2024 - Current
- Administering medications in line with care plans and nursing team guidance.
- Working with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
- Positioning, lifting and moving patients from bed into wheelchairs, applying safe handling techniques.
- Monitoring client health conditions and reporting immediate issues to manager.
- Keeping patient environments clean and neat following optimum hygiene standards.
- Assisting in all aspects of personal care, retaining comfort and dignity.
- Observing patient condition and behaviour closely, reporting changes or concerns promptly.
- Maintaining confidentiality and compliance standards for optimised patient care.
- Working professionally with caregiving teams and hospital departments to maintain continuity of care.
- Providing attentive first-hand care, comfort and safety to patients.
- Prioritising patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Preparing healthy meals with additional mealtime planning, feeding and support.
- Performing household tasks such as cleaning, vacuuming and cooking.
- Accompanying clients to medical or dental appointments, grocery and errands.
- Submiting reports to manager regarding status of clients.
Caregiver
Adept Spaceplan Solutions
Ruiru, Kiambu, Kenya
05.2021 - 10.2023
- Assisted clients with daily household cleaning, laundry and food preparation.
- Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
- Maintained client dignity and respect throughout dressing, showering and toileting.
- Delivered personal care and grooming routines to boost wellbeing.
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Followed client treatment plans for exercises, medications and wound care.
- Kept detailed records of care activities, condition changes and treatment responses.
- Supported residents with dementia by assisting with dressing and meal preparation.
Import clerk
Senok EA Ltd
Nairobi, Kenya
01.2010 - 12.2020
- Followed correct customs clearance procedures for exporting and importing goods.
- Verified cargo contents against transport documentation.
- Classified goods by type of item and fee or tariff groups using correct system.
- Tracked shipments using multiple software systems and kept clients informed on progress.
- Partnered with customs professionals, clients and transport teams to deliver shipments on-time for minimum cost.
- Fostered positive relationships with clients, carriers and customers officials to swiftly resolve problems.
- Helped clients navigate complex international shipping systems, comply with regulations and avoid shipping delays.
- Prepared bills of lading, invoices and shipping documents for shipments.
- Tracked freight movements using software and satellite technology to trace delays.
- Developed lasting relationships with employees, peers, upper management and outside vendors.
Education
NVQ Level 3 - Health and Social Care
Oplex Careers
The CPD Certification ServiceHigher National Diploma - Clearing, Warehousing and Freight Forwarding
Kenya Institute of Cargo Forwarders
Nairobi, KenyaCertificate - Information Technology
Wantech Computer College
KenyaSkills
- Person-centred care plans
- Patient care
- First Aid
- Elderly care
- Patient handling and positioning
- Personal care assistance
- Nutrition management
- Patient safeguarding
- Housekeeping
- Personal care
- Activities of Daily Living
- Patient relationship building
- Disability Care
- Care planning
- Excellent communication
- Elderly care expertise
- Leadership
- Team building
- Time management
Certification
- Care Certificate Standards;
Understand Your Role, Your Personal Development, Duty of Care, Equality and Diversity, Work in a person centred way, Communication, Privacy and Dignity, Fluids and Nutrition, Awareness of mental health, Dimentia and learning disabilities, Safegaurding adults, Basic life support, Health and safety, Handling information and infection control and prevention.
- IELTS; CERV Level B1
References
References available upon request.
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Senior care assistant
CSK Support 24 Ltd
01.2024 - Current
Caregiver
Adept Spaceplan Solutions
05.2021 - 10.2023
Import clerk
Senok EA Ltd
01.2010 - 12.2020
NVQ Level 3 - Health and Social Care
Oplex Careers
Higher National Diploma - Clearing, Warehousing and Freight Forwarding
Kenya Institute of Cargo Forwarders
Certificate - Information Technology
Wantech Computer College
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