Summary
Overview
Work history
Education
Skills
Websites
Personal Information
References
Timeline
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Naomi Straker

Naomi Straker

North Shields,Newcastle Upon Tyne

Summary

Accomplished professional with extensive expertise in calendar and diary management, business and household administration, and Microsoft Office productivity tools. Demonstrates exceptional time and task management skills, coupled with a strong ability to handle customer service and client interactions. Proven track record in event coordination, scheduling, and staff training, showcasing initiative and multitasking capabilities. Possesses in-depth knowledge of the energy industry alongside property and hospitality management experience. Committed to leveraging skills in team leadership to drive organisational success while pursuing opportunities for growth within dynamic environments.

Overview

17
17
years of professional experience
7
7
years of post-secondary education

Work history

Operations Manager

Independent Energy Managers Ltd
01.2023 - 05.2025
  • Leading operations during a two-year acquisition period
  • Managing admin, documentation, and international business communications
  • Supporting business continuity, systems, and process efficiency as well as looking after the Ultimate Utility Brokers business to ensure its in good health for when it is fully merged with Independent energy in November 2025

Director

Ultimate Utility Brokers Ltd
01.2021 - 05.2025
  • Oversee full business operations: accounts, admin, commissions, and client relations
  • Acted as main point of contact due to director’s health issues
  • Maintained company stability through leadership and organisation

Freelance Hairdresser

Self-employed
01.2014 - 05.2025
  • Maintains loyal client base with efficient time management
  • Provides high-quality mobile services around a 4-day working week

Property Manager (Landlord)

Brunswick Village
01.2023 - 05.2025
  • Managing rental property including maintenance and tenant communication

Campervan Rental Business Owner

Self-employed
01.2022 - 01.2024
  • Created and managed all elements of campervan rental process
  • Handled cleaning, documentation, advertising, bookings, and customer service
  • Dealt with any vehicle problems and built relationships with local garages to ensure no delays or cancelled bookings

Office Manager

Ultimate Utility Brokers Ltd
01.2014 - 01.2021
  • Managed a team of up to 6 and trained apprentices
  • Assisted with scheduling and communication on behalf of the director
  • Coordinated sales admin, customer liaison, and internal processes

Senior Stylist

Headmasters
London
01.2011 - 01.2014
  • Built a strong client base from scratch
  • Managed a busy salon column independently
  • Achieved 3rd place in ‘Womens Image’ an internal hair competition across 52 salons which gave me the opportunity to do the hair in a London photoshoot
  • London

Apprentice Hairdresser

Boo Hairdressing
01.2008 - 01.2011
  • Completed apprenticeship while supporting the owner with high-end client services
  • Organised client flow and timekeeping in a fast-paced environment

Education

High School -

Ponteland High School
Newcastle Upon Tyne
01.2004 - 01.2008

Hairdressing Apprenticeship - undefined

Boo Hairdressing & College Partnership
01.2008 - 01.2011

Skills

  • Calendar & diary management
  • Business & household admin
  • Microsoft Office & productivity tools
  • Time & task management
  • Customer service & client handling
  • Event coordination & scheduling
  • Initiative & multitasking
  • Energy industry knowledge
  • Staff training & team leadership
  • Property & hospitality management

Personal Information

Hobbies: Outdoor adventures including hiking and paddleboarding, Enjoy walking, nature, and staying active, Exploring new places and learning new skills, including AI tools

References

References available upon request.

Timeline

Operations Manager

Independent Energy Managers Ltd
01.2023 - 05.2025

Property Manager (Landlord)

Brunswick Village
01.2023 - 05.2025

Campervan Rental Business Owner

Self-employed
01.2022 - 01.2024

Director

Ultimate Utility Brokers Ltd
01.2021 - 05.2025

Freelance Hairdresser

Self-employed
01.2014 - 05.2025

Office Manager

Ultimate Utility Brokers Ltd
01.2014 - 01.2021

Senior Stylist

Headmasters
01.2011 - 01.2014

Apprentice Hairdresser

Boo Hairdressing
01.2008 - 01.2011

Hairdressing Apprenticeship - undefined

Boo Hairdressing & College Partnership
01.2008 - 01.2011

High School -

Ponteland High School
01.2004 - 01.2008
Naomi Straker