Naomi Pavars BA (Hons) Criminolog&Law
Peterborough,Cambridgeshire
Summary
Throughout my career, I have developed a reputation for being a keen problem solver. In all of the roles, I have worked face-to-face with the public. This has given me extensive experience in working in public roles. I'm extremely passionate about being able to make changes in my own life and others. I am a committed individual who loves working with people and is good at understanding people's needs and listening to others. my professional achievements have been gained from hard work and determination.
Overview
25
25
years of professional experience
12
12
years of post-secondary education
Work history
Health care assistant mental health
NHS Foundation Trust
Peterborough, Cambridgeshire
10.2009 - 08.2025
- Liaised between patients and healthcare professionals, facilitating effective communication channels.
- Assisted in patient care, improved comfort and well-being.
- Popularised health promotion campaigns among patients by distributing relevant literature and explaining key messages clearly.
- Assisted elderly residents with daily tasks such as eating, bathing, and dressing up for an enhanced quality of life while living in care homes.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Administered blood tests and blood pressure checks.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing, and toileting.
- Safely and securely transported patients using hoists and wheelchairs.
- Promoted positive physical and emotional well-being through empathetic care and compassionate assistance.
- Completed documentation of care, hospital actions, and patient activities for up-to-date client records.
- Maintained up-to-date knowledge on the latest care practices by attending regular meetings and training opportunities.
Environmental enforcement officer
Peterborough City Council
Peterborough, Cambridgeshire
10.2007 - 10.2008
- in this role, I worked in a small team of six people in pairs of two, patrolling the inner city streets of Peterborough town centre and surrounding areas.
- enforcement action: issuing fixed penalty notices to members of the public who commit offences under the Environmental Protection Act 1990.
- Improved community safety by enforcing waste disposal regulations.
- Educated public about recycling practices, increasing community involvement.
- Investigating complaints: responding to complaints of fly-tipping, littering, dog fouling, and illegal waste operations from members of the public who report issues to the local council.
- preparing legal support: preparing witness statements for prosecution to be used in court, acting as a witness for the local council in court, and giving evidence.
- Liaised with local authorities to address illegal disposal issues.
Revenue control officer
First capital connect group
Hitchin, Hertfordshire
11.2005 - 10.2007
- Employed as a revenue control officer working from Peterborough railway station, all the way to Stevenage train station, on ticket gates at train stations.
- Checking customers' tickets are valid for theday of purchase and issuing add-ons for customers who wish to change train times.
- Issuing train tickets for customers and underground tickets.
- Developed new policies for better revenue control.
- Ensured revenue accuracy by conducting regular audits.
- Conducted data analysis to identify revenue trends.
- Issuing penalty notices and fines to customers who did not have a valid ticket for travel.
- Working alongside British transport police to build a safer railway network for all passengers.
Beauty consultant
Christian Dior
Peterborough, Cambridgeshire
01.2006 - 03.2007
- Handled cash transactions accurately, promoting trust among customers.
- Managed inventory for optimal stock levels.
- Maintained high standards of cleanliness, creating a welcoming environment for customers.
- Conducted skin analysis for a tailored skincare regimen.
- Enhanced customer satisfaction by providing personalised beauty consultations.
- Educated clients about the latest beauty trends, leading to informed purchases.
- Developed excellent rapport with customers, fostering loyalty and repeat business.
- Promoted special offers, increasing seasonal sales.
- Advised customers on make-up application to achieve desired looks.
- Performed mini facials, resulting in increased customer retention.
- Demonstrated make-up applications tailored to client needs and preferences.
- Increased retail sales through exceptional product knowledge and persuasive sales techniques.
Travel consultant
GNER
Peterborough/London
10.2000 - 05.2005
- I was in a management position, working face-to-face with members of the public in one of the busiest train stations in the UK.
- My duties were to support and train various staff members in Peterborough train station and London King's Cross booking offices.
- I was trained to a very high standard to deal with customer service and take the lead on any problem, resolving issues that may arise.
- My main focus was always to find the best solutions for our customers and staff.
- At any one time, I managed over 40 staff members in the travel centre.
- Issuing work rosters for staff and annual leave requests, and looking after disabled staff members in our workplace.
- Large amounts of cash handling, extensive balance sheets, and audits.
Education
GCSEs - History, Art, Maths, Science, Biology.
Neal Wade Community College
March, Cambridgeshire 09.1994 - 06.1997
Law And Criminology
The Open University
Milton Keynes 02.2016 - 06.2025
Skills
- Excellent customer service skills
- Motivational people management
- Calm under pressure
- Good Leadership skills
- Ambitious and driven
- welcome challenges
- Keen problem solver
- Educated to degree level
Timeline
Law And Criminology
The Open University
02.2016 - 06.2025
Health care assistant mental health
NHS Foundation Trust
10.2009 - 08.2025
Environmental enforcement officer
Peterborough City Council
10.2007 - 10.2008
Beauty consultant
Christian Dior
01.2006 - 03.2007
Revenue control officer
First capital connect group
11.2005 - 10.2007
Travel consultant
GNER
10.2000 - 05.2005
GCSEs - History, Art, Maths, Science, Biology.
Neal Wade Community College
09.1994 - 06.1997