Naomi Parker
Manchester ,Lancashire
Summary
Reliable and hardworking individual with knack for providing excellent customer service and maintaining clean and organised work environment. Possesses strong communication skills and ability to work well under pressure. Eager to contribute to positive customer experience and support team in role.
Overview
5
5
years of professional experience
Work History
Casual Food and Beverage worker
ASM Global
Newcastle Upon Tyne, Tyne and Wear
08.2024 - Current
- Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.
- Complied with health and safety regulations during operation of equipment.
- Prepared premises and supplies for arriving guests.
- Checked customers IDs to confirm age before selling alcoholic beverages
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
Casual Waitress
The Ocean Club
Seahouses , Northumberland
07.2020 - 08.2020
- Maintained clean and organised dining area for customer comfort.
- Verified completed orders and served guests at tables.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Advised on food and drink choices based on customer preferences.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Prepared tables for guests and reset tables between customers.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Greeted and escorted guests to tables.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Education
Bachelor of Science - Geography
University of Manchester
Manchester 06.2028
A-Levels - Psychology, Art, Geography
Millfield School
Street 06.2024
Skills
- Good communication with the public
- Punctual and dependable
- Anticipatory thinking
- Memory retention
Timeline
Casual Food and Beverage worker
ASM Global
08.2024 - Current
Casual Waitress
The Ocean Club
07.2020 - 08.2020
Bachelor of Science - Geography
University of Manchester
A-Levels - Psychology, Art, Geography
Millfield School
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