- Wildlife and conservation
- Reading
- Education
- Travelling
- Walking in nature
- Animals
Naomi Moksha
Leeds,West Yorkshire
Summary
Dedicated Helpline Volunteer experienced in active listening and problem-solving. Delivering tailored resources and bespoke guidance to parents, enhancing their ability to navigate challenges. I am also a resourceful investigative Journalist who writes stories through comprehensive research and interviews, creating impactful articles for various multimedia platforms. I am currently working on creating content for a collaborative online learning community for all ages. My goal is to advocate for SEND children, supporting home-educating families and encouraging learning through the natural world.
Overview
5
5
years of professional experience
Work History
Helpline volunteer
Education otherwise
03.2026 - Current
- Offered professional communication to help callers solve their problems
- listened to callers' queries and concerns to provide tailored support
- identified and provided relevant resources to assist callers
- Informed parents of their legal rights
- coached parents on effective strategies to enhance their children's education
- Studied and articulated laws and guidelines regarding home education practices.
- Communicated with people from various cultural backgrounds
- Provided constructive feedback for educational reports
- Practised digital and technological literacy
Journalist
Freelance
Leeds
01.2022 - Current
- Utilised understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories.
- Investigated stories using public research, interviews and surveillance.
- Interviewed sources, contacts and leads to gather information for stories.
- Researched topics and checked facts to maintain high standard of journalistic integrity.
- Adapted content for multimedia platforms, including podcasts and video interviews, broadening audience reach.
- Recorded audio using voice recorder and transcribed content for podcast production
- Applied for FOI to analyse and use data in articles
- Attended protests and built relationships with people through interviewing them about their experiences
Education
Diploma of Higher Education - Freelance Journalism
British College of Journalism
Leeds, LDS01-2022
Bachelor of Arts - English and writing
English and writing
Leeds, LDS01-2019
Foundation Degree in Arts - Access to HE humanities
Leeds City College
Leeds01-2016
GCSEs - French
Harrogate Grammar
Harrogate01-2010
Skills
- Communication methods
- Effective communication
- Active listening
- Crisis management
- Problem solving
- Educational guidance
- Community engagement
- Relationship building
- Conflict resolution
- Time management
- Interpersonal communication
- Strategic thinking
- Resourcefulness
Interests
Timeline
Helpline volunteer
Education otherwise
03.2026 - Current
Journalist
Freelance
01.2022 - Current
Diploma of Higher Education - Freelance Journalism
British College of Journalism
Bachelor of Arts - English and writing
English and writing
Foundation Degree in Arts - Access to HE humanities
Leeds City College
GCSEs - French
Harrogate Grammar