Naomi Malone
Wigan
Summary
Compassionate Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more independently. Creative and empathetic assistant with 4 years of experience building community and developing social skills through incremental therapeutic techniques. I love going to the gym keeping fit and healthy because of this i've never had any time off work.
Overview
13
13
years of professional experience
Work history
Care Support Worker
Combined Care Services
Wigan, Lancashire
02.2019 - Current
- Ensured ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
- Continuously promoted best practices in health, safety and security, strictly following H&S policies.
- Delivered on care plan goals while responsibly managing client budget.
- Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
- Prepared tasty and healthy meals to meet dietary requirements.
- Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
- Organised social activities and events to build community connections.
- Collaborated with clients to clean house and prepare meals with person-centred care approach.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Worked in close partnership with families, friends and carers to improve care plan effectiveness.
- Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
- Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
- Supported clients with rehabilitation and socialisation in community settings.
- Monitored client progress and adapted support programmes to meet changing needs.
- Offered practical daily living advice, including financial planning, housing support, and legal guidance.
Care worker
Premier care
Wigan, Lancashire
05.2018 - 01.2019
- Assisted individuals with daily activities to facilitate independent living.
- Provided personal hygiene assistance, consistently promoting comfort, dignity, and respect.
- Maintained accurate records to effectively measure client development against care plan objectives.
- Followed safe lifting and driving practices to achieve highest level of client safety.
- Administered medication with rigorous planning and recordkeeping.
- Assessed clients and documented information for records and analysis.
Beauty Therapist
Kathleen Warren
Wigan, Lancashire
08.2013 - 10.2014
- Performed pedicures and manicures promptly and precisely, meeting daily appointment targets.
- Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
- Carefully handled hot wax to deliver clean and flawless results.
- Provided faultless service throughout beauty treatments for optimum levels of customer satisfaction.
- Tracked emerging beauty trends to expand services and product offerings.
- Sterilised and maintained beauty tools and technologies to increase equipment lifespan and cut supply costs.
- Built and nurtured loyal customer relationships, promoting referrals to increase salon customer bases.
- Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
- Booked and managed customer appointments using Booking system.
- Provided various lash and brow treatments, including tinting, shaping, and perming.
- Kept work stations clean, tidy and sanitised for minimised staff and customer risk.
- Maintained client comfort throughout treatments to encourage optimal satisfaction and repeat custom.
Catering Assistant
Clunans
Wigan, Lancashire
01.2010 - 01.2013
- Guaranteed a safe working environment, maintaining equipment and working area in clean and orderly condition.
- Ensured kitchen continuity by monitoring stock, promptly replenishing low-stock items to prevent disruptions.
- Ensured food safety standards, participating in food allergy and foodborne illness training.
- Operated electric appliances to cut, blend, and mix foodstuffs.
- Stocked counters, refrigerators, and food service bars with fresh supplies.
Education
NVQ Level 1 -
City of Guilds
Wigan 05.2023 - 06.2023
NVQ Level 1 -
City of Guilds
Wigan 05.2023 - 06.2023
NVQ Level 1 - Mental Health Course
Awareness of Childrens Mental Health
Wigan10.2019
NVQ Level 2 - Teaching Assistant
Teaching and Learning in Schools
Wigan12.2017
NVQ Level 2 - Beauty
NVQ Diploma in Beauty Therapy
Wigan07.2013
NVQ Level 1 - English
Functional Skills qualification in English
Wigan06.2013
GCSEs - Mathematics
Shevington High School
Wigan06.2009
GCSEs - English
Shevington High School
Wigan06.2009
GCSEs - Art And Design
Shevington High School
Wigan06.2009
Skills
- Elderly care
- Team Work
- Organisation
- Disability support
- Activities of Daily Living
- Housekeeping
- Safeguarding knowledge
- Mental health support
- Meal planning/Cooking
- Communication
Timeline
NVQ Level 1 -
City of Guilds
05.2023 - 06.2023
NVQ Level 1 -
City of Guilds
05.2023 - 06.2023
Care Support Worker
Combined Care Services
02.2019 - Current
Care worker
Premier care
05.2018 - 01.2019
Beauty Therapist
Kathleen Warren
08.2013 - 10.2014
Catering Assistant
Clunans
01.2010 - 01.2013
NVQ Level 1 - Mental Health Course
Awareness of Childrens Mental Health
NVQ Level 2 - Teaching Assistant
Teaching and Learning in Schools
NVQ Level 2 - Beauty
NVQ Diploma in Beauty Therapy
NVQ Level 1 - English
Functional Skills qualification in English
GCSEs - Mathematics
Shevington High School
GCSEs - English
Shevington High School
GCSEs - Art And Design
Shevington High School
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