Summary
Overview
Work history
Education
Accomplishments
Timeline
Generic

Naomi Jones

Worcester ,ENG

Summary

Loyal, conscientious, calm, methodical and driven professional experienced in working in a fast-paced environment. Dedicated to developing and managing public health services that provide high quality patient care, proven track record of successfully mobilising and managing top local, regional and national NHS commissioned contracts. Excellent interpersonal and communication skills with the ability to establish and maintain trusted working relationships with delivery teams and stakeholders.

Overview

24
24
years of professional experience

Work history

Head of Diabetes

Xyla Health & Wellbeing
10.2023 - Current

oint of contact pResponsibilities include:

  • Management and leadership for all Xyla's 15 National Diabetes Prevention Programme Contracts and 9 Diabetes Remission Contracts
  • Key point of contact for NHSE Commissioners
  • Line manage Xyla's Regional Managers ensuring their engagement leads are engaged and driving KPI's performance in their areas including engagement with local communities and key stakeholders.
  • Monitoring all KPIs in line with uptake and retention and ensuring that corrective actions are implemented
  • Mobilisating new contracts
  • Working collaboratively with internal teams to ensure constant improvement within our services and service content, addressing and feedback or compliant themes
  • Act as point of contact with stakeholders, delivering all contract review meetings ensuing a positive relationship is maintained through out the duration of the contract

Operations Manager

Xyla Health & Wellbeing
National
09.2020 - 10.2023
  • Managed 11 Diabetes Remission Contracts and teams
  • Mobilised a number of new services in new geographical areas including recruiting new staff, oversight of local and national training requirements
  • Worked closely with NHS/CCG commissioners to report on contract performance and continue to improve KPI performance
  • Regularly monitored performance data and financial performance

Regional Manager

Xyla Health and Wellbeing
Midlands
04.2018 - 09.2020
  • Mobilised the National Diabetes Prevention Programme in three regional areas
  • Collaborated with steering groups to ensure the contracts were meeting specified KPIs
  • Provided motivation, support and leadership to local delivery teams consisting of approximately 27- including Service Coordinators, Facilitation Officers and Health & Wellbeing Coaches

Service Manager

Xyla Health and Wellbeing
Worcestershire
10.2016 - 04.2018
  • Managed and coordinated the National Diabetes Prevention programme and delivery team across Worcestershire
  • Reviewed referrals into the programme, monitored numbers and assessed future demand patterns.
  • Worked collaboratively with the team of coaches and booking coordinators to ensure contract KPI's were met
  • Liaised and collaborated with local stakeholders,CCG and external organisations
  • Conducted engagement events to generate interest in the programme from stakeholders and potential service users

Health and Exercise Practitioner

2gether NHS Foundation Trust
Gloucester, GLS
12.2015 - 10.2016
  • Lead practitioner in exercise, health and wellbeing activities on two busy wards within the acute mental health hospital


Community Food Development Worker

Action for Children/ Worcestershire County Council
Great Malvern, WOR
02.2014 - 12.2015
  • Liaised with local community and partners to develop and deliver food-based programmes that raise awareness and support residents to eat a healthy, sustainable diet
  • Developed a community cooking programme (Cook4Life). This included supervising sessional workers, developing resources, sourcing venues, and managing the referrals systems
  • Developed clear and robust monitoring and evaluation processes for projects

Healthy Weight Advisor

Worcestershire Health and Care Trust
Worcestershire
09.2010 - 12.2015
  • Lead advisor on a 1:1 lifestyle service supporting women with a BMI >35 to minimise weight gain during pregnancy; achieve weight loss post pregnancy; prevent the development of obesity in infants and reduce health inequalities.

Cookwell Sessional Worker

Sandwell PCT
Sandwell, SAW
11.2009 - 08.2011
  • Delivered the practical and theoretical aspects of cook and taste sessions to a range of individuals to develop cookery skills and healthy eating knowledge.

FRESH Bank Worker

Worcestershire Health and Care Trust
Worcester, WOR
03.2011 - 07.2011
  • Delivery of the 14 week family weight management programme for families.

Programme Support Officer

West Midlands Department of Health
, West Midlands
05.2009 - 07.2010
  • Research and evaluation of Regional School Food and Health programmes including lead officer for the West Midlands Children Centre Report Food Project Worker: Sandwell PCT.

Floating Manager; Sales Manager; Operations Team Leader

Argos Ltd
10.2001 - 05.2009
  • Training & supervising staff, managing costs and driving sales; Providing managerial support; Analysing and developing more appropriate and efficient store processes.

Food Project Worker

Sandwell PCT
04.2008 - 11.2008
  • Supported the development, promotion and delivery of a 20-week community weight management programme.

Education

CYQ Level 2: Certificate in Fitness Instructing- Exercise to Music -

Worcestershire College of Technology
2012

BSc (Hons) - Exercise and Health Science

Gloucestershire University
2007

BTEC National Diploma - Sports Studies

Warwickshire College
2003

GCSE -

Alcester High School Technology College
2001

Accomplishments

  • Acacium Group Exceptional Performance Award 2023; For my role in a 20% improvement in our North East London Low Calorie Diet programme uptake; leading on a change in supplier that reduced costs by almost 30%; for proactively supporting various teams during a large company restructure
  • Medium Business Unit of the Year-2019 NDPP West - Xyla Health & Wellbeing
  • Development of Cook4Life Programme that was subsequently rolled out across Worcestershire Adult Learning 2015
  • First Class Honours Degree 2007

Timeline

Head of Diabetes

Xyla Health & Wellbeing
10.2023 - Current

Operations Manager

Xyla Health & Wellbeing
09.2020 - 10.2023

Regional Manager

Xyla Health and Wellbeing
04.2018 - 09.2020

Service Manager

Xyla Health and Wellbeing
10.2016 - 04.2018

Health and Exercise Practitioner

2gether NHS Foundation Trust
12.2015 - 10.2016

Community Food Development Worker

Action for Children/ Worcestershire County Council
02.2014 - 12.2015

FRESH Bank Worker

Worcestershire Health and Care Trust
03.2011 - 07.2011

Healthy Weight Advisor

Worcestershire Health and Care Trust
09.2010 - 12.2015

Cookwell Sessional Worker

Sandwell PCT
11.2009 - 08.2011

Programme Support Officer

West Midlands Department of Health
05.2009 - 07.2010

Food Project Worker

Sandwell PCT
04.2008 - 11.2008

Floating Manager; Sales Manager; Operations Team Leader

Argos Ltd
10.2001 - 05.2009

CYQ Level 2: Certificate in Fitness Instructing- Exercise to Music -

Worcestershire College of Technology

BSc (Hons) - Exercise and Health Science

Gloucestershire University

BTEC National Diploma - Sports Studies

Warwickshire College

GCSE -

Alcester High School Technology College
Naomi Jones