Naomi Idowu Olatundun
Lekki,Nigeria
Summary
Highly organized and customer-focused Receptionist with over three years of experience in front desk management, customer service, and administrative support. Skilled in handling high volume calls, scheduling appointments, and providing excellent customer service. Adept at maintaining professionalism in fast-paced environments while ensuring smooth daily operations.
Overview
4
4
years of professional experience
14
14
years of post-secondary education
Work history
Receptionist
Angel Hospitality
Victoria Island, Lagos
2024.01 - 2025.01
- Greeted and assisted guests, ensuring a welcoming and professional environment.
- Managed incoming calls, scheduled appointments, and handled inquiries efficiently.
- Maintained records, organized files, and handled correspondence.
- Coordinated office supplies, deliveries, and front desk logistics.
Cashier
SOL BEACH (Okade Bistros & Lounge)
Victoria Island, Lagos
2023.01 - 2024.01
- Processed cash, card, and digital payments with accuracy.
- Provided exceptional customer service, handling transactions efficiently.
- Assisted with inventory tracking and end-of-day financial reporting.
- Maintained a friendly and professional demeanor in a fast-paced environment.
Front Desk Officer
Ossas Laundry
Lekki, Lagos
2021.01 - 2023.01
- Assisted customers with inquiries, complaints, and service requests.
- Managed bookings, payments, and customer records.
- Maintained a clean and organized reception area.
- Provided administrative support and ensured seamless daily operations.
Education
OND - Estate Management and Valuation
Ogun State Institute of Technology
Igbesa, Ogun State 2023.10 - 2025.12
Secondary School Certificate - undefined
Clever Clergy School
Ijoko, Ogun State 2011.01 - 2017.01
First School Leaving Certificate - undefined
Clever Clergy School
Ijoko, Ogun State 2004.01 - 2010.01
Skills
- Front Desk Operations
- Customer Service Excellence
- Administrative Support
- Strong Verbal & Written Communication
- Multitasking & Time Management
- Conflict Resolution
- Microsoft Office Suite (Word, Excel, Outlook)
- Attention to Detail
- Ability to Work Under Pressure
REFERENCE
Available Upon Request
Timeline
Receptionist
Angel Hospitality
2024.01 - 2025.01
OND - Estate Management and Valuation
Ogun State Institute of Technology
2023.10 - 2025.12
Cashier
SOL BEACH (Okade Bistros & Lounge)
2023.01 - 2024.01
Front Desk Officer
Ossas Laundry
2021.01 - 2023.01
Secondary School Certificate - undefined
Clever Clergy School
2011.01 - 2017.01
First School Leaving Certificate - undefined
Clever Clergy School
2004.01 - 2010.01