Naomi Griffiths
Hyde
Summary
An experienced HR professional with 15+ years of expertise across employee relations, HR operations, payroll, compliance, and learning & development. Proven ability to manage high-volume caseloads, coach senior stakeholders, and drive process improvements that enhance workforce engagement and business efficiency. Passionate about continuous improvement, HR strategy, and fostering an inclusive workplace. Adept at managing complex employee relations cases, ensuring full adherence to employment law, and leveraging data-driven insights to support HR decision-making.
Overview
15
15
years of professional experience
4028
4028
years of post-secondary education
Work history
Senior HR Advisor
OCS Group UK
Manchester, Lancashire
02.2025 - Current
- Overseeing a diverse caseload of ER matters, including disciplinaries, grievances, flexible working requests, absence management, and change management processes.
- Providing pragmatic, risk-aware HR advice to operational managers, ensuring compliant decision-making.
- Driving case resolution by proactively managing investigations and liaising with relevant stakeholders.
- Coaching managers to strengthen leadership capabilities, ensuring HR policies are implemented effectively.
- Maintaining and updating the case management system, ensuring accurate records for compliance and reporting.
ER Advisor
OCS Group UK
Manby
08.2014 - 11.2023
- Supported HR strategy through legal compliance and case tracking, ensuring alignment with UK employment law.
- Managed a high caseload of employee relations issues, including absence management, disciplinary actions, appeals, grievances, and probation reviews.
- Partnered with managers across multiple business sectors, providing guidance that improved HR decision-making.
- Assisted in drafting critical HR documentation, ensuring professional and consistent communication.
Senior L&D & Online Learning Coordinator
OCS Group UK
Manchester
08.2014 - 10.2023
- Administered the Global Learning Management System (Totara LMS), ensuring training compliance for thousands of employees.
- Developed and implemented learning & development strategies, fostering continuous professional growth within the organization.
- Delivered corporate training inductions with new managers, providing essential onboarding resources to new hires and ensuring alignment with company-wide learning initiatives.
- Produced detailed monthly MI reports for senior leadership teams, supporting workforce planning and HR analytics.
- Played a pivotal role ensuring training programs aligned with key business goals.
HR Assistant
OCS Group UK
Manchester
05.2010 - 08.2014
- Provided administrative and advisory HR support, managing essential personnel data across departments.
- Handled HR policy implementation, ensuring smooth onboarding and exit procedures.
- Ensured timely contractual amendments and maintained accurate personnel records via SAP HR.
- Managed the employee lifecycle, probation processes, and compliance documentation for HR Advisors
Education
CIPD Level 5 in Human Resource Management -
Tameside College
Ashton-under-Lyne 01.2014 - 12.2014
CIPD Level 3Certificate in Human Resource Practice -
Tameside College
09.2012 - 06.2013
Level 3 Training Principles and Practice -
Chartered Institute of Environmental Health
NVQ Diploma in Business Administration Level 3 -
Blue Training
Skills
- Employee Relations & Case Management – Handling disciplinaries, grievances, absence management, capability cases, appeals, and change management
- Employment Law & Compliance – Strong working knowledge of UK employment legislation, ensuring compliance and mitigating risks
- Stakeholder Coaching & Leadership – Liaising with senior managers to implement HR best practices
- Learning & Development Strategy – Expertise in LMS administration (Totara), training , and development programs
- HR Systems & Data Analytics – Proficiency in SAP HR, Midland HR (iTrent), PASS, Concur, and Microsoft Office Suite (Excel, Word, PowerPoint)
Accomplishments
- IWFM Award for Innovation (2019) – Contributed to the Impact Cleaning Programme, helping develop training materials and processes.
- European Cleaning & Hygiene Awards (2018) – Recognized for contributions to the Impact Cleaning Programme, ensuring compliance with corporate training standards.
- HRIS Transformation (Midland HR iTrent Project) – Supported the implementation of a centralized training system, ensuring GDPR compliance and improved HR data management.
- DE&I Webinar Series – Organized large-scale events for 700+ managers, fostering engagement in diversity and inclusion initiatives.
- GDPR Compliance Leadership – First point of contact for global GDPR compliance queries, supporting data security initiatives within HR.
Timeline
Senior HR Advisor
OCS Group UK
02.2025 - Current
ER Advisor
OCS Group UK
08.2014 - 11.2023
Senior L&D & Online Learning Coordinator
OCS Group UK
08.2014 - 10.2023
CIPD Level 5 in Human Resource Management -
Tameside College
01.2014 - 12.2014
CIPD Level 3Certificate in Human Resource Practice -
Tameside College
09.2012 - 06.2013
HR Assistant
OCS Group UK
05.2010 - 08.2014
Level 3 Training Principles and Practice -
Chartered Institute of Environmental Health
NVQ Diploma in Business Administration Level 3 -
Blue Training
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