Summary
Overview
Work History
Education
Skills
Interests and Other Achievements
General
Timeline
Generic

Naomi Evans

Manchester

Summary

After leaving my previous job in hospitality to go traveling in Central America, I have now settled back into bustling Manchester with the ambition of integrating into an office/ remote office environment.

I am now seeking full-time employment in a charitable or human leading role as these are the areas in my previous employment I have not only enjoyed the most but have also excelled at. With a broad range of experiences I am excited to transfer the skills I have acquired into a role dedicated to helping others.

Overview

17
17
years of professional experience

Work History

Floor Staff Member

The Crown Hawk Green
08.2022 - 05.2024
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day's business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
  • Logged reports, expenses, receipts, and sales in company database.

Customer Team Member

The Co-operators
08.2021 - 09.2022
  • Upheld company policies and procedures at all times, contributing to a safe and welcoming atmosphere for customers.
  • Collaborated with fellow team members to achieve storewide goals and maintain a high level of customer service.
  • Assisted in training new team members, fostering an environment of learning and growth within the team.

Personal Assistant (Informal)

INVU
12.2020 - 04.2022
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.

Waitress

The Devonshire Arms
06.2007 - 04.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Shop Volunteer

Cancer Research & Treatment Fund
02.2016 - 03.2017
  • Volunteered every saturday initially as part of my Silver Duke of Edinburgh award, but enjoyed it so much I decided to stay on.
  • Managed cash register operations accurately, processing transactions quickly and efficiently.

Education

Kings School Macclesfield
Macclesfield, United Kingdom

Aquinas College
Stockport, United Kingdom

Skills

  • Computer and literacy skills – having experienced Covid-19 Restrictions for a significant portion of my working life, I have become equipped with good tech skills and the use of online resources Quick learner, allowing quick gain of knowledge and confidence using new software
  • Patience and Empathy
  • Strong teamwork and adaptability within a team
  • Communication and ability to relay information through
    active listening – through interacting with various
    members within one role

Interests and Other Achievements

  • Advanced PADI and Nitrox Certification: Have enjoyed Scuba diving for a number of years and allows me to remain calm and controlled in varied environments, as well as become comfortable with the technology needed to dive. I have also used this skill to participate in Ocean clean ups which I feel very passionately about.
  • Cheerleading Coach Level 1: Allows me to engage with and inspire children to remain active in a safe community. While enjoying a versatile sport.
  • Climbing: A life long love of climbing inside and outside offers me refuge on rain days, and a reason to climb and scrabble some of the highest mountains in the UK.

General

  • Drivers License, with access to a vehicle.
  • DBS check.
  • All references available on request.

Timeline

Floor Staff Member

The Crown Hawk Green
08.2022 - 05.2024

Customer Team Member

The Co-operators
08.2021 - 09.2022

Personal Assistant (Informal)

INVU
12.2020 - 04.2022

Shop Volunteer

Cancer Research & Treatment Fund
02.2016 - 03.2017

Waitress

The Devonshire Arms
06.2007 - 04.2018

Kings School Macclesfield

Aquinas College

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Naomi Evans