Naoise Mullins
Dublin,Dublin
Summary
Proactive professional with expertise in stakeholder communication and data-driven decision-making. Recognized for delivering exceptional service to clients, enhancing client satisfaction and operational efficiency. Proven ability to leverage analytical skills to drive strategic initiatives and improve outcomes.
Overview
4
4
years of professional experience
Work History
Client Manager Aviation
Vistra
Dublin
09.2025 - Current
- Strengthened client relationships, enhancing satisfaction and retention.
- Performed regular client check-ins to proactively address needs and concerns.
- Collaborated with cross-functional teams to enhance service delivery processes.
- Analyzed client data to identify trends and improve service quality.
- Assisted accounting teams with audits.
- Coordinated board meetings to ensure timely approval of financial statements and liquidation processes.
- Preparing monthly CCR reporting for multiple entities.
Senior Onboarding Associate
Waystone Administration Solutions
Dublin
04.2023 - 08.2025
- Launched 30+ funds in just over six months.
- Led client meetings from the time of fund incorporation until fund launch.
- Cultivated strong client relationships, enhancing client satisfaction and loyalty.
- Managed the client onboarding process and ensured compliance with all relative laws and regulations.
- Conducted weekly meetings to report onboarding pipeline status to senior internal stakeholders.
- Developed client reports and presentations for stakeholder meetings, facilitating informed decision-making.
- Collaborated with cross-functional teams to streamline administrative workflows.
- Trained new members of the team on department workflows and processes.
Financial Consultant
Delta Capita
Dublin
06.2022 - 03.2023
- Educated clients on complex financial products and services to enhance informed decision-making.
- Documented client interactions and transactions to ensure compliance and improve service quality.
- Facilitated customer migration during significant changes in the Irish banking industry to minimize disruptions.
- Collaborated with colleagues across departments within the organization in order to ensure a smooth transition between stages of client service delivery.
Education
Bachelor of Arts - Business Management
Maynooth University
Maynooth, Co.Kildare09-2022
Skills
- Client relationship management
- Stakeholder engagement
- Compliance management
- Data analysis
- Financial reporting
- Fund launch coordination
References
References available upon request.
Timeline
Client Manager Aviation
Vistra
09.2025 - Current
Senior Onboarding Associate
Waystone Administration Solutions
04.2023 - 08.2025
Financial Consultant
Delta Capita
06.2022 - 03.2023
Bachelor of Arts - Business Management
Maynooth University