NANDINI TEWAR
London,UK
Summary
Highly skilled in complaint resolution, client communication, and interaction proficiency, with a strong focus on multitasking and organisational excellence. Demonstrates expertise in strategic planning, appointment management, and attention to detail while fostering effective team collaboration. Committed to leveraging these competencies to drive operational efficiency and deliver exceptional results in professional environments.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Legal assistant
Greater London Solicitors Limited
Croydon
2026.02 - Current
- Assist with completing and submitting immigration applications.
- Maintain client files and confidential records.
- Maintain client files and confidential records.
- Provide general administrative support to legal staff.
Bank Nursery Teacher
Family First Nursery
London
2026.01 - Current
- Deliver engaging early years activities and learning experiences
- Follow safeguarding, health, and safety procedures
- Support daily routines, including meals, play, and hygiene
- Adapt quickly to different nursery settings and routines
Care Worker
Absolute Care Service
2025.09 - 2025.11
- Compassionate care worker skilled in providing personal support, promoting independence, and ensuring clients' comfort and well-being.
- Accomplishments:
- Assisted clients with daily living activities such as bathing, dressing, and meal preparation.
- Provided emotional support and companionship to promote well-being.
- Monitored and reported changes in clients' health or behaviour.
- Helped maintain a clean, safe, and comfortable living environment.
- Supported clients in maintaining independence and dignity.
Customer Service
McDonald's London
London
2024.09 - 2025.09
- Provided rapid, pleasant, and efficient service in a fast-paced workplace. Orders were taken accurately, transactions were processed efficiently, and customer satisfaction was guaranteed. Maintaining cleanliness and adhering to food safety requirements while working as part of a collaborative team to achieve service objectives.
- Accomplishments:
- Operate cash registers and process payments efficiently.
- Maintain the cleanliness of the dining area, countertops, and workstations.
- Respond to consumer questions, issues, and complaints in a professional manner.
- Responsible for helping customers to order food on the Kiosk if needed.
- Talking to customers and gathering their feedback on their experience.
Customer Service & Coordinator
Hububb London
London
2023.01 - 2023.05
- In my role as a customer service coordinator for Airbnb, I oversaw reservations, guest enquiries, and problem-solving. I also coordinated property audits and escalated issues for prompt resolution, all while guaranteeing seamless operations and high customer satisfaction.
- Accomplishments:
- Oversaw questions from visitors, addressed problems, and offered prompt support during their visits.
- Accurately scheduled and managed reservations, changes, and cancellations.
- Handled grievances or interruptions in service, notifying appropriate teams for prompt resolution when necessary.
- Collaborated with external partners to identify solutions that satisfied hosts or visitors, ensuring a seamless service experience.
Business Development & Administrative Assistant
First Point Real Estate LLC Dubai
Dubai
2022.04 - 2023.01
- In my role as an Business Development and Administrative Assistant, I oversaw customer relations, helped with real estate transactions, promoted company expansion, and performed administrative duties to keep things running smoothly.
- Accomplishments:
- Conducted market research to identify new business opportunities, partners, and clients.
- Upheld and cultivated solid client relationships to assist with property sales and leasing.
- Assisted with real estate transactions, including contract drafting, paperwork, and liaising with law firms or agents.
- Supported the team and external stakeholders by scheduling meetings, appointments, and events.
- Maintained up-to-date customer records, real estate listings, and corporate paperwork.
Business Development & Administrative Assistant
Prime Estates LLC Dubai
Dubai
2021.08 - 2022.04
- At Prime Estates, served as an Administrator supporting business development efforts. Conducted market research, managed real estate transactions, and maintained client records. Played a key role in coordinating meetings and providing administrative support to ensure smooth office operations.
- Accomplishments:
- Conducted market research to identify potential business opportunities and partnerships.
- Assisted in drafting contracts and managing paperwork for real estate transactions.
- Coordinated appointments, meetings, and events for the business development team and external stakeholders.
- Maintained accurate records of real estate listings and client information.
- Provided administrative support to streamline day-to-day office operations.
Education
Master's - Business Administration
Wrexham University
Wrexham, UK 2023.01 - 2024.01
Bachelor's - Catering Science and Hotel Management
Bharathiar University
Kolkata, India 2016.01 - 2019.01
Diploma - Hotel Management
International Institute of Hotel Management
Kolkata, India 2016.01 - 2019.01
Skills
- Complaint resolution
- Client communication
- Interaction proficiency
- Multitasking
- Organizational skills
- Strategic planning
- Appointment management
- Attention to detail
- Team collaboration
Certification
- Human Resource Professional and Manager. Sep 2020 - Mar 2021
- Human & Modern Resource Management Online course Mar 2020 - Jun 2020
Accomplishments
- Hospitality Management – International Institute of Hotel Management Diploma for outstanding performance in year 2. 2018
- Proven ability to thrive in a fast-paced, dynamic environment
References
References available upon request.
Timeline
Legal assistant
Greater London Solicitors Limited
2026.02 - Current
Bank Nursery Teacher
Family First Nursery
2026.01 - Current
Care Worker
Absolute Care Service
2025.09 - 2025.11
Customer Service
McDonald's London
2024.09 - 2025.09
Customer Service & Coordinator
Hububb London
2023.01 - 2023.05
Master's - Business Administration
Wrexham University
2023.01 - 2024.01
Business Development & Administrative Assistant
First Point Real Estate LLC Dubai
2022.04 - 2023.01
Business Development & Administrative Assistant
Prime Estates LLC Dubai
2021.08 - 2022.04
Bachelor's - Catering Science and Hotel Management
Bharathiar University
2016.01 - 2019.01
Diploma - Hotel Management
International Institute of Hotel Management
2016.01 - 2019.01