Nandini Clara
Birmingham
Summary
Accomplished professional with expertise in administrative support, project planning, and strategic development. Demonstrates exceptional leadership and negotiation techniques, fostering team motivation and client engagement. Adept at writing reports and proposals, with a focus on quality assurance and trend development. Committed to enhancing business acumen through resourcefulness and effective communication skills. Career goals include advancing sales and market development while maintaining a customer-focused approach.
Loyal employee with a solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
5
5
years of professional experience
Work History
Senior Diamond Consultant
Mouza Fine Jewellery
London, City of London
07.2020 - 04.2025
- Planned and executed new strategies to increase sales.
- Organised files to support efficiency and tenability.
- Identified issues, analysed information and provided solutions to problems.
- Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
- Guided teams in product merchandising and inventory management.
- Thrived in a fast-paced environment with energy and enthusiasm.
- Coordinated with the marketing department to create compelling sales campaigns and promotional activities.
- Overseer of after-sales support services, ensuring high levels of customer satisfaction and repeat business.
- Fostered relationships with key clients, securing long-term contracts and boosting revenue growth.
- Acted as the primary point of contact for key accounts, building strong relationships and ensuring customer loyalty.
- Monitored competitor activity, adapting strategies to maintain competitive advantage and market leadership.
- Streamlined sales processes and systems for improved efficiency and reduced operational costs.
- Optimised sales methods to best acquire, develop and retain customers.
- Oversaw the administrative team, enabling front-line sales professionals to achieve quotes.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed duties to deliver on targets with accuracy and efficiency.
- Improved efficiency and productivity by acquiring new skills.
- Completed customer orders with speed and accuracy.
- Displayed energy and enthusiasm in a fast-paced environment.
Intern
Mouza Fine Jewellery
Langton, City of London
07.2023 - 09.2023
- Facilitated smooth operations within the department through organised file management and data entry tasks.
- Coordinated effectively with diverse teams for successful project execution.
- Developed proficiency in various software applications with rigorous training sessions.
- Managed correspondence, keeping all parties up-to-date on project developments.
- Delivered exceptional administrative support to senior executives during peak business periods.
- Contributed towards successful product launch through dedicated market research.
Accounts Manager
Agape Worldwide
birmingham, Birmingham
03.2022 - 09.2022
- Active listening
- Project planning and coordination
- Leadership
- Digital literacy
- 108 Office Suite
- Strategic planning
- Negotiation techniques
- Team leadership and motivation
- Writing reports and proposals
- Pecan-centered practice
- Project prioritisation
- Customer Focus
- Sales and market development
- Technical sales
- Trend development
- Business acumen
- FormatPoint
- Relationship building
- Client engagement
Education
Bachelor of Applied Science - Gemmology
Birmingham City University
Birmingham 09.2022 -
Skills
- Administrative support
- Active listening
- Project planning and coordination
- Leadership
- Digital literacy
- Office Suite
- Strategic planning
- Negotiation techniques
- Team leadership and motivation
- Writing reports and proposals
- Pecan-centred practise
- Project prioritisation
- Customer Focus
- Sales and market development
- Technical sales
- Trend development
- Business acumen
- FormatPoint
- Et intelligence
- Relationship building
- Client engagement
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Quality Assurance
- Upselling
- Public Relations
- Resourcefulness
sections.external_links.name
Affiliations
- swimming
- reading
- hiking
- puzzle-making
Languages
English
Fluent
Timeline
Intern
Mouza Fine Jewellery
07.2023 - 09.2023
Bachelor of Applied Science - Gemmology
Birmingham City University
09.2022 -
Accounts Manager
Agape Worldwide
03.2022 - 09.2022
Senior Diamond Consultant
Mouza Fine Jewellery
07.2020 - 04.2025
Similar Profiles
RAJA RAMGUDERAJA RAMGUDE
Marketing Consumer Finance at Orra Fine Jewellery Private LimitedMarketing Consumer Finance at Orra Fine Jewellery Private Limited
Zehra BuyukvardarZehra Buyukvardar
Sales consultant at Lanes Fine JewellerySales consultant at Lanes Fine Jewellery
ASEF ALIASEF ALI
Store Manager at Orra Fine JewelleryStore Manager at Orra Fine Jewellery
Joshna John MohanJoshna John Mohan
Electrical Intern at TAMIL NADU TRANSMISSION CORPORATION LTD. (TANTRANSCO)Electrical Intern at TAMIL NADU TRANSMISSION CORPORATION LTD. (TANTRANSCO)
Easton WalkerEaston Walker
Barista at Wild Roast CafeBarista at Wild Roast Cafe