Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Community Service And Volunteer Work
Work Availability
Interests
Languages
Timeline
Nandakishore Parakkuth Subashchandran

Nandakishore Parakkuth Subashchandran

Swansea
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hours

Summary

A highly motivated and detail-oriented Business Management (Tourism) student from Swansea University, offering a strong academic foundation complemented by hands-on experience in marketing, customer service, and sustainable tourism initiatives. Demonstrated leadership in university and successful project coordination in real-world tourism and business environments. Possesses strong interpersonal and communication skills, with a proven ability to excel in fast-paced, client-focused environments. Currently seeking graduate-level roles in business, strategy, and operations, with a keen eagerness to contribute to dynamic teams and grow more in the Business, global tourism, and hospitality industry.

Overview

5
5
years of professional experience

Work History

Team Member

Taco Bell
Swansea
06.2025 - Current
  • Delivered excellent customer service by taking and fulfilling orders in a fast-paced environment, including the front counter.
  • Handled cash, card, and mobile transactions accurately while maintaining a balanced cash drawer.
  • Prepared and assembled food items to brand standards, ensuring quality, accuracy, and food safety compliance.
  • Supported team efficiency by restocking supplies, maintaining cleanliness, and assisting with kitchen and front-of-house operations.
  • Collaborated with colleagues and management to meet service goals and maintain a smooth workflow during peak hours.
  • Adhered to company policies and health & safety regulations to provide a safe and welcoming environment for guests.

Production Operative

Fei Foods
Swansea
06.2024 - 04.2025
  • Precisely measured uncooked rice, water, and complementary ingredients, ensuring adherence to standardized recipes and portion guidelines.
  • Operated rice cookers with close attention to timing, equipment settings, and safety protocols to achieve consistent quality, flavour, and texture.
  • Monitored the cooking process to confirm thorough preparation and compliance with food safety standards.
  • Safely and hygienically transferred cooked rice from cooking equipment to the packing line, maintaining efficiency and cleanliness.
  • Divided rice into standardized portions, verifying accuracy in weight, size, and presentation.
  • Packed individual portions into sealed packets, strictly following hygiene practices to prevent contamination.
  • Conducted ongoing quality checks during preparation, cooking, and packing to ensure compliance with company and regulatory standards.
  • Maintained a clean, organized, and sanitary work environment in accordance with strict food safety regulations.
  • Consistently followed operational procedures to uphold efficiency, product integrity, and customer satisfaction.

Customer Service Advisor

Decathlon
Thrissur
08.2021 - 11.2022
  • Delivered prompt and professional customer support, resolving inquiries and issues effectively.
  • Communicated accurate product and service information to build customer trust and satisfaction.
  • Resolved complaints with empathy, providing tailored solutions and alternatives to meet needs.
  • Processed returns, exchanges, and refunds while ensuring compliance with company policies.
  • Maintained detailed records of customer interactions to support service quality and continuity.
  • Partnered with internal teams to drive quick and effective resolution of complex issues.
  • Proactively enhanced product knowledge to deliver expert guidance and improve customer experience.

Tour Guide

Al Hind Holidays
Thrissur
03.2021 - 07.2021
  • Delivered engaging and informative guided tours, sharing historical, cultural, and local insights to enhance guest experiences.
  • Coordinated daily itineraries, ensuring smooth execution of transportation, hotel check-ins, and sightseeing activities.
  • Assisted travellers with airport transfers, documentation, and general queries, providing excellent customer service throughout.
  • Ensured guest safety and compliance with local regulations while managing group schedules efficiently.
  • Acted as liaison between travellers, hotels, transport providers, and the company to resolve issues and provide seamless service.

Education

Bachelor’s Degree - Business Management, Tourism

SWANSEA UNIVERSITY
06.2025
  • Key Modules: International Human Resource Management, Sustainable Tourism, International Standards, Tourism Marketing, Economics for Business, and Strategic Analysis.
  • Academic Projects: Tourism impact on a destination: Performed a detailed survey to assess the effects of tourism on Mumbles. Conducted questionnaires to get people's responses on the topic.
  • Final year Project: Collaborated with Tokyo Marine Bridgend, to provide the Insurance company with comprehensive research into what type of working pattern works best for their employees.
  • GPA: 64.84

Skills

  • Strategic Planning
  • Business Operations
  • Project Management
  • Guest Relations
  • Event Coordination
  • Travel Planning
  • Communication
  • Coordination
  • Problem-solving
  • Safety Compliance
  • Market Research
  • Data Collection
  • Consumer Behaviour Studies
  • Report Writing
  • Project Management Techniques
  • Adobe Photoshop
  • MS Office
  • Excel
  • Word
  • PowerPoint
  • Canva

Accomplishments

  • Awarded School Prize for Best Final Year Business Project, Recognized for achieving the highest mark in the final year business project.
  • Best Volunteer Award – Kerala Flood Relief Efforts (India), Honoured for exceptional service in assisting with relocation efforts and coordinating essential supplies during the Kerala floods.

Community Service And Volunteer Work

  • Community Volunteer, Phoenix Club (COVID-19 Response), Coordinated delivery of groceries, medications, and essential supplies to vulnerable community members during the pandemic. Assisted in the distribution of personal protective equipment (PPE), including masks and sanitisers, to ensure community health and safety.
  • Volunteer – Thrissur Pooram Festival, Kerala, Annual Cultural & Religious Festival with 1M+ Attendees. Assisted in crowd management and ensured smooth movement of large gatherings in coordination with police and temple authorities. Supported public safety measures by guiding visitors during emergencies, directing individuals to first-aid stations, and coordinating with medical/rescue teams. Provided information and assistance to domestic and international tourists, enhancing their cultural experience and ensuring accessibility for elderly and differently-abled visitors.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Music

Movies

Football

Languages

English
Malayalam
Hindi

Timeline

Team Member - Taco Bell
06.2025 - Current
Production Operative - Fei Foods
06.2024 - 04.2025
Customer Service Advisor - Decathlon
08.2021 - 11.2022
Tour Guide - Al Hind Holidays
03.2021 - 07.2021
SWANSEA UNIVERSITY - Bachelor’s Degree, Business Management, Tourism

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Nandakishore Parakkuth Subashchandran