NANCY VICTOR
Alnwick,Northumberland
Summary
I am a compassionate, enthusiastic, and determined person who wants to utilize my skills and experience in the organization and dedicate the best from my side to meet the expectations. I am fascinated to learn new skills that are necessary and ready to undertake any training. I am looking ahead to successful growth in my career and thus to achieve my dreams. I am currently on a Tier-2 visa and have a comprehensive experience of almost 3 years in the care sector.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work history
Senior Health Care Assistant
Hillcrest Care home
Alnwick, Northumberland
2022.03 - Current
- My duties are leading and supervising a team of carers on the dementia and residential floors.
- Medication administration.
- Completed documentation of care, hospital actions, and patient activities for up-to-date client records.
- Meetings and reviews with MDT professionals.
- Assisted in all aspects of personal care, retaining comfort and dignity and prioritizing well-being.
- Carried out initial risk and requirement assessments, enabling the development of bespoke care packages.
- Monitored client health conditions and reported immediate issues to the manager.
- Monitored junior staff to assess care provisions and implement continued best practices.
- Maintained up-to-date knowledge of the latest care practices by attending regular meetings and training opportunities.
Health Care Assistant(part time)
Legacy Care agency
Coventry, West Midlands
2021.04 - 2022.02
- I have worked in several care homes as a healthcare assistant during this period.
- Assisted with daily care needs, support with moving and handling, and looked after them with compassion.
Health Care Assistant(part time)
LGR care agency
Huntingdon, Cambridgeshire
2020.12 - 2021.02
- I have worked in several care homes as a healthcare assistant during this period.
- Assisted with care needs and supported with moving and handling with person-centered care and compassion.
Food and Beverage Hostess
Vasundhara Sarovar Premiere Five Start Resort
Alleppey, Kerala, India
2014.11 - 2015.05
- Greeted guests with warmth and professionalism and escorted them to tables, minimizing wait times.
- Documented guest reservations and preferences, communicating changes to restaurant staff.
- Processed reservations and takeaway orders by phone, answered customer questions and provided accurate waiting times.
- Resolved customer issues calmly and professionally to maintain satisfaction.
- Promoted process improvement by communicating guest feedback to management.
Hospitality management trainee
Vasundhara Sarovar Premiere Five Star Resort
Alleppey, Kerala, India
2014.08 - 2014.11
- Undergone Industrial exposure Training and gained skills, knowledge, and experience working across the Food and Beverage Department and Housekeeping.
- Assisted with day-to-day operations and completed assigned management tasks.
Education
NVQ Level 3 award - Health and social care
Welfare Academy
Northampton, Northamptonshire 2021.10 - 2022.01
Master of Science - Computer Science
Anglia Ruskin University
Cambridge, Cambridgeshire 2020.09 - 2022.06
Training certificate - Information Technology Management and Internet
Cyber zone institute
Kollam, Kerala, India 2019.09 - 2020.02
Training certificate - Microsoft Office and Desktop Publishing
Cyber zone Institute
Kollam, Kerala, India 2019.02 - 2019.07
Bachelor of Science - Computer Application
Bharathiar University
Coimbatore, Tamilnadu, India 2016.01 - 2018.12
Diploma of Higher Education - Hospitality Management
Don Bosco Tech, Academy for skills and employment
Kollam, Kerala, India 2014.05 - 2014.07
Higher secondary education - Biology science
Auxilium Nava Jyoti Higher Secondary School
Calicut, Kerala, India 2012.06 - 2014.03
Skills
- Good Computer skills and knowledge
- Excellent verbal and written communication skills
- Dementia care and nursing care
- Medication administration
- Care plan management
- Team building and organizational skills
- Ability to work under pressure
- Prioritizing and finishing tasks on time
- Keen observation of everything
- Establish positive connections with professionals
Additional Information
- Extra Mile Champion Award - January 2015
Received while working as a food and Beverage Hostess for canvasing more distinctive dinner events with a good profit for the company and getting incredible reviews on TripAdvisor mentioning my name for outstanding service.
- Certificates in Art competitions - 2014
For winning in Dance, Drama, and Monoact from Higher secondary school level and Subdistrict level competitions.
- Certificates in Art competitions - 2016
For winning in one-act playwriting, Dance, and Drama by the Commission of Bible Apostolate at the Forane level and Diocesan level
Languages
English
Fluent
Timeline
Senior Health Care Assistant
Hillcrest Care home
2022.03 - Current
NVQ Level 3 award - Health and social care
Welfare Academy
2021.10 - 2022.01
Health Care Assistant(part time)
Legacy Care agency
2021.04 - 2022.02
Health Care Assistant(part time)
LGR care agency
2020.12 - 2021.02
Master of Science - Computer Science
Anglia Ruskin University
2020.09 - 2022.06
Training certificate - Information Technology Management and Internet
Cyber zone institute
2019.09 - 2020.02
Training certificate - Microsoft Office and Desktop Publishing
Cyber zone Institute
2019.02 - 2019.07
Bachelor of Science - Computer Application
Bharathiar University
2016.01 - 2018.12
Food and Beverage Hostess
Vasundhara Sarovar Premiere Five Start Resort
2014.11 - 2015.05
Hospitality management trainee
Vasundhara Sarovar Premiere Five Star Resort
2014.08 - 2014.11
Diploma of Higher Education - Hospitality Management
Don Bosco Tech, Academy for skills and employment
2014.05 - 2014.07
Higher secondary education - Biology science
Auxilium Nava Jyoti Higher Secondary School
2012.06 - 2014.03