Nancy Penas

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Insightful and dedicated Travel Agent with exceptional customer service, time management and problem-solving abilities. Multilingual and extensively traveled with a focus on building long-lasting relationships to drive sales. Performance-focused professional with an articulate and collaborative nature. Seeking a new role in a dynamic agency environment with room for growth and career advancement. Sales-minded travel consultant with passion to sell and focused on leisure travel. Offers strong research background and love of all things travel. Enjoys working with clients searching for vacation of lifetime. Multilingual travel agent successful in building lasting client relationships and repeat business. Sales-driven personality committed to working with successful team. Personable and known for excellent communication skills. Resourceful travel agent known for high productivity and efficient task completion. Specialize in itinerary planning, customer relationship management, and destination knowledge. Excel in communication, problem-solving, and adaptability to ensure client satisfaction and seamless travel experiences.

• I have been for 5 times considered the supervisor of the month during my amazon experience
• During my travel agency experience for 3 times i was considered the travel agent with the highest sales and customer satisfaction