Nancy Lockhart
Hornchurch,United Kingdom
Summary
Detail-oriented professional with expertise in Eclipse, risk pricing, and broker liaison. Proficient in processing Binding Authority Agreements, lineslips, and endorsements while managing audit support tasks and invoicing. Skilled in record-keeping, database maintenance, and coordination to enhance broker relationship building and customer liaison. Adept at resolving complex enquiries and handling self-employment finance and marketing, including tax return preparation. Competent in Microsoft Office applications and basic data systems. Committed to leveraging skills for effective operational support and strategic growth within the industry.
Overview
7
7
years of professional experience
2031
2031
years of post-secondary education
Work history
Marine & Energy (Cargo) Underwriting Assistant
Tokio Marine Kiln
London
2024.03 - 2025.06
- Support underwriters and liaise with brokers to handle new and renewal business
- Manage eclipse system: renew risks, implement endorsements, and track delegated business
- Prepare pricing analyses and underwriting notes for peer review
- Compare documentation (slips) to verify clauses/exclusions
- Maintain broker relationships and identify new business opportunities
- Assist underwriting managers, delegated authority teams, and compliance on various tasks
Delegated Authority Coordinator
Tokio Marine Kiln
London
2021.12 - 2025.06
- Coordinate with DA teams (Audit, DMT, Controls, Advisory) via central mailbox
- Support DA analysts in due diligence activities
- Process Binding Authority Agreements, Lineslips, and endorsements — including sign-offs
- Assist audit team with scoping, quotes, invoicing, and reporting
- Handle general DA enquiries from underwriting and other departments
Bordereaux Locator
Tokio Marine Kiln
London
2021.10 - 2021.12
- Located and archived bordereaux data across multiple contracts
- Responded to any bordereaux-related enquiries
Beauty Therapist (“Lashes by Nancy”)
Self-Employed
Hornchurch, United Kingdom
2021.04 - 2021.09
- Provided lash services and managed client communications—including challenging situations
- Oversaw stock, bookings, and workplace standards
- Executed marketing plans to attract new clients
- Handled finance management and business tax returns
Business Administrator
Tapp Tiles
Hornchurch, United Kingdom
2021.01 - 2021.05
- Managed invoicing, customer queries, and maintained complaint logs
- Updated organizational databases and produced financial records
Sales Assistant
Harrods
Knightsbridge, United Kingdom
2019.03 - 2019.07
- Delivered exceptional customer service and served in supervisory capacities
- Handled financial transactions and inventory
- Designed and implemented visual merchandising displays
Junior Salon Assistant
Guys & Girls Hair Salon
Upminster, United Kingdom
2018.06 - 2019.04
- Fielded client calls and scheduled appointments
- Supported staff with daily tasks and maintained salon standards
Education
London Market CII Certificate - Insurance
Chartered Insurance Institute
LondonLevel 2 NVQ - Beauty Therapy
The London College of Beauty Therapy
2018.09 - 2019.02
GCSEs - English Literature, English Language, Maths, Geography, Citizenship, Combined Science, Business & Communications
Emerson Park Academy
2013.01 - 2018.01
Skills
- Slip review
- Risk pricing
- Broker liaison
- Processing Binding Authority Agreements
- Lineslips
- Endorsements
- Record-keeping
- Database maintenance
- Coordination
- Broker relationship building
- Customer liaison
- Microsoft Office (Excel, Word)
- Basics of data systems (Eclipse)
Custom
- Business development
- Beauty therapy trends
- Professional networking
- Traveling
Timeline
Marine & Energy (Cargo) Underwriting Assistant
Tokio Marine Kiln
2024.03 - 2025.06
Delegated Authority Coordinator
Tokio Marine Kiln
2021.12 - 2025.06
Bordereaux Locator
Tokio Marine Kiln
2021.10 - 2021.12
Beauty Therapist (“Lashes by Nancy”)
Self-Employed
2021.04 - 2021.09
Business Administrator
Tapp Tiles
2021.01 - 2021.05
Sales Assistant
Harrods
2019.03 - 2019.07
Level 2 NVQ - Beauty Therapy
The London College of Beauty Therapy
2018.09 - 2019.02
Junior Salon Assistant
Guys & Girls Hair Salon
2018.06 - 2019.04
GCSEs - English Literature, English Language, Maths, Geography, Citizenship, Combined Science, Business & Communications
Emerson Park Academy
2013.01 - 2018.01
London Market CII Certificate - Insurance
Chartered Insurance Institute