Summary
Overview
Work history
Education
Skills
Custom
Timeline
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Nancy Lockhart

Hornchurch,United Kingdom

Summary

Detail-oriented professional with expertise in Eclipse, risk pricing, and broker liaison. Proficient in processing Binding Authority Agreements, lineslips, and endorsements while managing audit support tasks and invoicing. Skilled in record-keeping, database maintenance, and coordination to enhance broker relationship building and customer liaison. Adept at resolving complex enquiries and handling self-employment finance and marketing, including tax return preparation. Competent in Microsoft Office applications and basic data systems. Committed to leveraging skills for effective operational support and strategic growth within the industry.

Overview

7
7
years of professional experience
2031
2031
years of post-secondary education

Work history

Marine & Energy (Cargo) Underwriting Assistant

Tokio Marine Kiln
London
03.2024 - 06.2025
  • Support underwriters and liaise with brokers to handle new and renewal business
  • Manage eclipse system: renew risks, implement endorsements, and track delegated business
  • Prepare pricing analyses and underwriting notes for peer review
  • Compare documentation (slips) to verify clauses/exclusions
  • Maintain broker relationships and identify new business opportunities
  • Assist underwriting managers, delegated authority teams, and compliance on various tasks

Delegated Authority Coordinator

Tokio Marine Kiln
London
12.2021 - 06.2025
  • Coordinate with DA teams (Audit, DMT, Controls, Advisory) via central mailbox
  • Support DA analysts in due diligence activities
  • Process Binding Authority Agreements, Lineslips, and endorsements — including sign-offs
  • Assist audit team with scoping, quotes, invoicing, and reporting
  • Handle general DA enquiries from underwriting and other departments

Bordereaux Locator

Tokio Marine Kiln
London
10.2021 - 12.2021
  • Located and archived bordereaux data across multiple contracts
  • Responded to any bordereaux-related enquiries

Beauty Therapist (“Lashes by Nancy”)

Self-Employed
Hornchurch, United Kingdom
04.2021 - 09.2021
  • Provided lash services and managed client communications—including challenging situations
  • Oversaw stock, bookings, and workplace standards
  • Executed marketing plans to attract new clients
  • Handled finance management and business tax returns

Business Administrator

Tapp Tiles
Hornchurch, United Kingdom
01.2021 - 05.2021
  • Managed invoicing, customer queries, and maintained complaint logs
  • Updated organizational databases and produced financial records

Sales Assistant

Harrods
Knightsbridge, United Kingdom
03.2019 - 07.2019
  • Delivered exceptional customer service and served in supervisory capacities
  • Handled financial transactions and inventory
  • Designed and implemented visual merchandising displays

Junior Salon Assistant

Guys & Girls Hair Salon
Upminster, United Kingdom
06.2018 - 04.2019
  • Fielded client calls and scheduled appointments
  • Supported staff with daily tasks and maintained salon standards

Education

London Market CII Certificate - Insurance

Chartered Insurance Institute
London

Level 2 NVQ - Beauty Therapy

The London College of Beauty Therapy
09.2018 - 02.2019

GCSEs - English Literature, English Language, Maths, Geography, Citizenship, Combined Science, Business & Communications

Emerson Park Academy
01.2013 - 01.2018

Skills

  • Slip review
  • Risk pricing
  • Broker liaison
  • Processing Binding Authority Agreements
  • Lineslips
  • Endorsements
  • Record-keeping
  • Database maintenance
  • Coordination
  • Broker relationship building
  • Customer liaison
  • Microsoft Office (Excel, Word)
  • Basics of data systems (Eclipse)

Custom

  • Business development
  • Beauty therapy trends
  • Professional networking
  • Traveling

Timeline

Marine & Energy (Cargo) Underwriting Assistant

Tokio Marine Kiln
03.2024 - 06.2025

Delegated Authority Coordinator

Tokio Marine Kiln
12.2021 - 06.2025

Bordereaux Locator

Tokio Marine Kiln
10.2021 - 12.2021

Beauty Therapist (“Lashes by Nancy”)

Self-Employed
04.2021 - 09.2021

Business Administrator

Tapp Tiles
01.2021 - 05.2021

Sales Assistant

Harrods
03.2019 - 07.2019

Level 2 NVQ - Beauty Therapy

The London College of Beauty Therapy
09.2018 - 02.2019

Junior Salon Assistant

Guys & Girls Hair Salon
06.2018 - 04.2019

GCSEs - English Literature, English Language, Maths, Geography, Citizenship, Combined Science, Business & Communications

Emerson Park Academy
01.2013 - 01.2018

London Market CII Certificate - Insurance

Chartered Insurance Institute

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