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Associate principal engineer

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Detail-oriented professional with strong interpersonal skills, enhancing customer interactions and team dynamics. Proven ability to efficiently manage tasks, resolve issues, and maintain a clean and safe work environment.

Team member with a focus on customer engagement and collaborative problem solving, developed over two years in a fast-paced service environment. Demonstrates strong multitasking and attention to detail, ensuring efficient operations and customer satisfaction. Eager to leverage skills in time management and adaptability to contribute to a dynamic team setting.

Consistently delivered operational efficiency in machine operation and pick packing roles. Enhanced customer satisfaction through unwavering dedication to quality. Contributed to team success and individual accountability by demonstrating reliability and trustworthiness.

Amazon
ORF3 Inbound Stow Warehouse Associate Oct. 2023 to present
▪ Ranked top Stower in company within 3 month and half of employment
▪ During normal season stowed over 16k to 15k items with no quality errors
▪ Has consistently stowed and met the minimum of stowing over 2k items a day
▪ Maintained high performance in quality and quantity as a stower, which led to becoming a elected Stow Ambassador
ORF3 Inbound Stow Ambassador January 2024 to current
▪ As a training Ambassador, I was and still am responsible for providing the adequate and adhering to Amazons training and safety guidelines to newly employed stow associates,
▪ Has developed a good report with Area Managers PA’s, and fellow associates in conducting onboarding programs giving an exciting new hire welcoming.
▪ Was sought out and elected from Learning Trainer Center staff to provide training to newly inbound stowers, based upon experience, knowledge and professionalism.
▪ Has trained over 40 newly employed staff, some of which have progressed to other cross-trained jobs in the company to becoming top quality, quantity stowers, for long term employment.
▪ Learned about quality errors i.e. SIPS/OVERAGES, DPMO, TAKT TIME which led to personal and peer training improvement in work areas and processes.
▪ I have self improved in my job related skills that have led to training newly appointed Stow Ambassadors to engage new and veteran associates in self development.
▪ Provided over three tours to new inbound associates of the company and personal workplace site(s).
▪ I have performed over 75 engagement audits to new and veteran staff. This has led to quality errors declining and quality and quantity work positively progressing.
▪ During winter peak season and up to Pre Prime week I have received numerous Positive documents along with SWAG BUCKS

Dynamic team player with a proven track record at McDonald's, excelling in customer service and complaint resolution. Recognized for enhancing team efficiency through effective communication and training. Demonstrated strong cash handling skills while maintaining a clean and organized environment, contributing to a positive customer experience and increased satisfaction.

Nancy Frith

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team member

Kitchen porter

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GCSEs -

NOCN entry level 3 - mixed construction

GCSEs -

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team member

NOCN entry level 3 - mixed construction

GCSEs -

Kitchen porter

GCSEs -

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