I have an extensive experience in luxury retail, where I have honed strong customer service, organization and communication skills.
I am now eager to leverage my expertise to contribute to business growth and team success as an assistant manager.
Started as beauty advisor, gaining expertise in product knowledge, customer service and makeup application. Promoted to Makeup Artist, responsible or organising in-store events across multiple locations to drive sales and meet targets, regularly collaborated with team members to enhance customer experience and achieve store goals.
Demonstrated leadership by acting as Assistant Manager during annual leave coverage. Gained experience in creating business reports, planning weekly strategies, monitoring sales targets, overseeing stock control, and working with buyers. Manage and updated customer database and built strong relationships with other departments to drive sales.
Backstage experience assisting lead makeup artist enhanced my ability to work under pressure, collaborate in fast-paced environments, and adapt to last minute changes. I developed attention to detail, deepened my understanding of different skin types, and, through work with private clients, learned to tailor services to individual needs.
Worked with different luxury brands across multiple London locations, gaining in-dept knowledge of skincare, makeup, and product lines. Developed strong understanding of luxury service standards, maintained polished counter environment, and consistently delivered exceptional customer service.