Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer
Nancy Alexander

Nancy Alexander

Summary

Seasoned Professional I.T Business Analyst with over 4 years of combined experience in analyzing, refining, reviewing and documenting business requirements. Strong ability to identify and define solutions that maximize value, working across all levels of the organization. Proficient in defining strategy, creating enterprise architecture, leading to defining goals and requirements for projects and programs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Junior Business Analyst (Remote)

AlexDrillz Ventures Limited
05.2020 - 11.2022
  • Executed record filing system to improve document organization and management, thereby improving efficiency by over 25%
  • Collected and validated users' requirements, definition and expectation for deliverable plan for various projects
  • Liaised closely with various stakeholders to determine different requirements
  • Worked one-on-one with clients to improve case and user specifications
  • Participated in developing business requirements document, business case document and assessing functional requirements
  • Collaborated with development team to prepare and document user acceptance testing and help in training stakeholders and end users.

Junior Business Analyst

C2E Construction and Homes
08.2017 - 09.2018
  • Worked with product owner, scrum master and Development team to produce user stories, acceptance criteria for different projects
  • Collaborated with web developer in optimising functionality, labeling and usability of derived recommendations to ensure integration with current systems
  • Documented use case construction on all activities which was later used to document process flow for JAD sessions consensus
  • Executed record filing system to improve document organization and management
  • Scheduled office meetings and client appointments for staff teams
  • Collaborated with the wider team to develop improve regulatory procedures and best practices.

Administration Officer

Voda Paints Limited
11.2013 - 01.2015
  • Processed purchase orders, service contracts and financial reports.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Drafted and distributed invoices for outstanding payments.
  • Managed team petty cash, purchase orders and account transactions.

Education

Master of Science - Public Health

University of Wolerhampton
United Kingdom

Master - Industrial And Labour Relations

University of Lagos
Lagos
04.2019

Bachelor of Science - Microbiology

University of Ilorin
Kwara
07.2011

Skills

  • Unified Modelling Language
  • Business Process Analysis
  • Office 365 (Word, PowerPoint)
  • Customer Journey Mapping
  • Customer Persona
  • Agile Methodologies
  • Stakeholders Analysis
  • MS Visio
  • Jira
  • Confluence
  • Figma
  • Lucid Chart
  • Drawio
  • User stories

Certification


Business Analysis Training, Heels and Tech - 2022

Timeline

Junior Business Analyst (Remote)

AlexDrillz Ventures Limited
05.2020 - 11.2022

Junior Business Analyst

C2E Construction and Homes
08.2017 - 09.2018

Administration Officer

Voda Paints Limited
11.2013 - 01.2015

Master of Science - Public Health

University of Wolerhampton

Master - Industrial And Labour Relations

University of Lagos

Bachelor of Science - Microbiology

University of Ilorin

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Nancy Alexander