Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

NANA SIKA SARFO

London

Summary

Diligent Train Presentation Operative ensuring spotless and welcoming carriages. Consistently improved passenger satisfaction through high cleaning standards and attention to detail. Known for maintaining hygiene and safety protocols, contributing to positive travel experience. Bringing focus on train presentation and cleanliness, with skills honed in similar roles over several years. Can ensure immaculate interiors and exteriors of trains, contributing to positive passenger experiences and upholding company image. Employing keen eye for detail and commitment to thoroughness, can deliver consistently high standards of cleanliness and hygiene. Organised and dedicated, bringing exceptional attention to detail and strong work ethic to ensure high standards of cleanliness and presentation. Proficient in maintaining cleanliness and working collaboratively with team members to achieve goals. Aiming to contribute to quality and appearance of train services in [Desired Position] role.

Overview

5
5
years of professional experience
1
1
Certification

Work History

TRAIN PRESENTATION OPERATIVE

Greater Anglia (CLEAN TEAM).
09.2023 - Current
  • Maintained high standards of cleanliness throughout train carriages for improved passenger satisfaction.
  • Ensured punctuality in all tasks, leading to smooth operation of services.
  • Cleaned and sanitised train compartments thoroughly, ensuring a hygienic environment for passengers.
  • Demonstrated excellent attention to detail whilst inspecting and reporting any damages or faults within the carriage.
  • Improved overall appearance of trains by carrying out deep-cleaning procedures regularly.
  • Performed necessary safety checks for enhanced passenger security.
  • Assisted in keeping trains operational by quickly identifying and reporting technical issues to superiors.
  • Kept facilities well-sanitised, fostering an overall healthier travelling environment on the train network.

SECURITY DOOR SUPERVISOR

COMPACT SECURITY
06.2024 - 07.2024
  • Dealt with difficult individuals or groups, maintained peace and order.
  • Responded quickly to incidents, prevented escalation.
  • Checked bags at entrance for contraband items.
  • Maintained site security by conducting regular patrols.
  • Conducted ID checks for age verification.
  • Mitigated risk of theft with vigilant observation.
  • Assisted in emergency situations, ensured safety of all present.
  • Controlled access points to prevent unauthorised entry.
  • Worked closely with colleagues to maintain team efficiency.
  • Minimised threat of violence, conducting body searches and screening processes through X-rays and metal detectors.

AGILO BEST CLEANING SERVICES
04.2023 - 07.2023
  • Operated a variety of cleaning equipment, such as vacuum cleaners, steam mops, and floor buffers, to clean and sanitize floors and surfaces
  • Ensured that all areas were well-stocked with necessary supplies, such as toilet paper and sanitizers
  • Used appropriate cleaning products for different surfaces, such as wood, metal, glass, and plastic
  • Diligently followed health and safety regulations to ensure a safe work environment.

DOOR SUPERVISOR

KAB SECURITY COMPANY LTD
06.2019 - 02.2023
  • Conducted thorough bag and body searches for enhanced security.
  • Improved safety by conducting regular patrols of premises.
  • Maintained order with effective crowd control techniques.
  • Checked identification cards, ensuring only authorised persons gained entry.

Education

WASSCE -

AKUSE METHODIST SENIOR HIGH SCHOOL
AKUSE

Skills

  • Quick Learner
  • Excellent time management
  • Ability to work independently and with a team
  • Focus mental stamina
  • Safety awareness
  • Biohazard disposal knowledge
  • Efficient time-management
  • Hazard recognition
  • Physical stamina
  • Train evacuation procedures
  • Security protocol familiarity
  • SIA licence holder
  • Bag search procedures
  • Event security planning
  • Customer Service
  • Body search techniques
  • Restaurant security
  • Security Industry Authority (SIA) licensed
  • SIA licensed

Certification

* BIIAB Level 2 Award for Door Supervisor in private security industry

Languages

English
Advanced (C1)

Timeline

SECURITY DOOR SUPERVISOR

COMPACT SECURITY
06.2024 - 07.2024

TRAIN PRESENTATION OPERATIVE

Greater Anglia (CLEAN TEAM).
09.2023 - Current

AGILO BEST CLEANING SERVICES
04.2023 - 07.2023

DOOR SUPERVISOR

KAB SECURITY COMPANY LTD
06.2019 - 02.2023

WASSCE -

AKUSE METHODIST SENIOR HIGH SCHOOL

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NANA SIKA SARFO