Summary
Overview
Work History
Education
Interests
Timeline
Generic

Your Name

Summary

I am a disability advisory professional, who has supported a vast range of clients into suitable employment, by assisting the work ready candidates with interview preparation and job applications and preparing appropriate CVs. For clients who are not job ready, I have been pro-active, in terms of signposting them to local colleges and to apply for university courses, as well as to secure placements – to enable them to gain employment. I am passionate about inclusion and as a hard working individual, I would be an asset to any organisation. I have excellent communication, inter-personal skills and analytical ability. I am responsible, well organised, efficient dedicated and reliable. I am a proative team player, and work effectively individually, whilst achieving targets according to a high standard – with excellent attention to detail, even under pressure. I am willing to learn and develop myself professionally and remain upto date, regarding key employment law changes; which can both benefit and impact on the client group I support. Disability aware Passionate about inclusion Hard working Open to change Willing to learn and update myself to business needs Take challenges as a development opportunity Enablement Employment Officer January 2019 - October 2020 (1 year 10 months) Croydon, United Kingdom To provide a tailored service to people aged 16 and over (some of whom are extremely vulnerable such as Care leavers, those accessing the Youth Offending Team, disabled customers and those with learning difficulties and mental health needs) to enable them to access appropriate employment, training or life skill enhancing opportunities that will enhance their employment journey. This may include pro- actively making contact with unemployed and socially inactive customers from a wide range of service areas within the People Department. TSI trained and qualified To support the person into appropriate employment, training, work experience or life skill enhancing opportunities and helping them to Page 8 of 13 sustain participation using the tenets of the Gateway principles of a whole family holistic approach to attain long term sustainable solutions, mitigating the impact of financial and housing instability, maximising income and reducing debt. To develop sustainable initiatives and actively contribute to projects and programmes that will enhance the life chances of participants and ensure capacity building opportunities to support selfdevelopment. To be proactive in liaising with various partners, including children’s social care, youth offending team, all age disability team, adult social care, MASH and anti-fraud teams, where broader issues with the person or wider household are known or identified and external partners such as JCP, commissioned, 3rd sector and voluntary partners Commitment to Diversity: To take individual and collective professional responsibility for championing the council's diversity agenda, proactively implementing initiatives which secure equality of access and outcomes. Commit to continual development of personal understanding of diversity. Key External Contacts: # People aged 16 and above (some of whom vulnerable such as Care leavers, those accessing the Youth Offending Team, disabled customers. Business Rates & Grants Team (Redeployment) due to COVID19 April 2020 - May 2020 (2 months) London, England, United Kingdom Redeployment position during Covid19 assessing relief package and grant applications; towards businesses impacted by the Covid19 pandemic. And assisting local businesses with the necessary level of support needed to retain and keep businesses afloat. Employment support officer January 2018 - January 2019 (1 year 1 month) Croydon, United Kingdom Working to enable disabled people get recognised by employers. Under the Proof of Concept scheme allowing employers to take the lead on being confident working and understanding persons of disability. A dynamic team that provides a tailored service enabling customers to find sustainable employment solutions to mitigate changes in their circumstances. Page 9 of 13 opportunities to work in a multidisciplinary service that encompasses Income maximisation, Housing, Discretionary Payments, Income collection, Job Centre Plus, and 3rd sector partners. Having open and honest conversations guide customers to work, maximise income and help with household budgeting which will address long term financial and housing needs? Dealing with a busy caseload and be part of an innovative service delivery model. Be committed to providing positive outcomes for customers and the Council.. disability talk #ALLin Ambassador August 2018 - March 2021 (2 years 8 months) London, United Kingdom Appa.me Disability Specialist February 2018 - March 2021 (3 years 2 months) Lewisham, England, United Kingdom Scope Role model speaker March 2019 - December 2019 (10 months) London, Greater London, United Kingdom Role model is a position whereby people who live with disabilities get to educate and enlighting school age students about social impact of living and not being acknowledged when disabled. My role is to inspire, empower and change the narrative towards disability enabling the future leaders and #GameChanger to be inclusive. My motto be inclusive be open minded Page 10 of 13 As an employer be engaging and welling to support people with barriers with in the work place. UK Home Office Third Country Unit case worker September 2014 - April 2017 (2 years 8 months) Croydon, United Kingdom HM Revenue & Customs Offshore Intelligence Specialist March 2014 - September 2014 (7 months) The Offshore Intelligence Team sits within Intelligence Development and Integration (ID&I) within the Risk and Intelligence Service of HMRC. RIS

Overview

23
23
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Black
01.2022 - Current
  • Thrive Page 1 of 13
  • Disability lived experience lead

Conferences
London
11.2022 - Current
  • My role as a Black Disabled Lived Experience Lead is to be apart of the
  • No Wrong Door Project to improve and influence the delivery of supported
  • Employment model for Black Disabled people
  • TED

Guest Lecturer

Tedx Lewisham Speaker
East London
03.2022 - Current

Respresentation Advisor

British Film Institute, Disability
London
02.2022 - Current
  • BFI) 2 years 7 months
  • BFI

Disability advisory consultant

BFI
07.2020 - Current
  • Disability advisory group launched in July 2020, during the mist of covid19 a global pandemic
  • The purpose of this much needed advisory board was to change the mindset and culture of the film industry towards disabled talent
  • Disabled actors/actress's are often over looked based on the medical model of disability
  • This group in a advisory capacity looks at the social model of disability while adapting a inclusive approach
  • The advisory group look at shifting the life of disabled actors and actresses from small screen to Hollywood block buster movies showing that talent isn't held back by disability
  • Page 2 of 13
  • Being disabled doesn't define the craft of acting but being inclusive and disability aware is a massive progression to making our screens colourful
  • My role is to change the worlds perception towards disabled people in film & drama .

Associate

AKD Solutions
London
01.2022 - Current

Guest Speaker

Talentino! Ltd
10.2020 - Current
  • My role as a guest speaker is to address the statuescrow within the work place
  • Addressing D&I conversation of inclusion from race and disability analysing how corporate companies can change their culture and mindset
  • Employment figures shows alot of disabled and BAME protected characteristic feel organisations fail on supporting and understanding the needs of staff members from these protected groups
  • My role is to have the though provoking conversation for establishments to really address change from the top of the company to the entry level staff for a better and inclusion labour market.

Disability

Unique Abilities Limited
London
10.2020 - Current
  • During the initial stages of the pandemic in 2020; when the world was at a stand still Unique Abilities Ltd and Talentino teamed up
  • This great collaboration enabled a productive conversation around SEND young people enabling hope to achieve
  • Page 3 of 13
  • Since then Unique Abilities Ltd has gone on to do virtual and in person key note speaking events as a partner organisation to Talentino Ltd looking at
  • SEND and it's experiences for young people
  • SEND experience from the lens of a child
  • SEND and beyond education into the labor market
  • SEND and opening up the discuss to the individual experience and their opinion on social inclusion.

Director

Unique Abilites Ltd
London
05.2016 - Current
  • Unique Abilities Ltd is a company that looks at the strategy surrounding DEI (Diversity, Equality and Inclusion) within society and employment
  • Unique Abilities is a voice for the voiceless to be seen and heard
  • Unique Abilities Ltd was born on the experience of mr unique voices experience within society from NHS, Education and Employment
  • The main purpose is to empower and inspire organisations to understand the equality rights of disabled people
  • Mr Unique Voice is also a motivational speaker within the labour market industry, racial and disability sector
  • Mr Unique Voice has done talks for @facebook, @bbc and other platforms aswell as freelance writing for the independent news paper read my article I wrote for boxhuman talking my story of being voiceless
  • Https://boxhuman.com/nana-marfo/ Page 4 of 13 #DisabledButAble
  • The Diversity Standards Collective

Disability Consultant

The Independent
London
07.2020 - Current
  • As a disability consultant I talk on structural change that affect the disabled community
  • My input, passion and overview concern ways the disabled community can be included using the social model and purple economy
  • Making businesses and wider organisation's acknowledge that inclusion is important and the purple economy is just as powerful and needs to be really considered as a game changer
  • With reasonable adjustment and in work support employment figures of 53.6 could increase with a more inclusive labour market
  • Making the future bright for disabled people within community is key and a mission pledge for all.

Contributing Writer

Lewisham Council
09.2020 - Current
  • An independent contributior writing on issues concerning the disabled community
  • Speaking on inclusion and equality for disabled people based on honest and open discussion
  • Addressing the huge gap of inactive economical employment rate for those aged 16 to 64 with a #disability
  • Making employment more simplified and easier for the disabled community to participate based on merit and reasonable adjustments
  • Also considering investing in the supported employment model which could turn around the low employment statistic of 53.6 in line with abled bodied people who at a percentage of 81.8.

Disability Commissioner

Catford
01.2020 - Current
  • The Commission (known as Commissioners) will review important research and information and hear from local disabled residents and users of local services before producing a final report with recommendations for change
  • Commitment to the aims of the Commission # Commitment to equality and diversity # Good, independent judgement # An ability to work effectively as a member of a team
  • Time Commitment
  • The Commission will meet between 5 and 7 times during 2020, with each meeting lasting around 2 hours
  • There may also be opportunities for
  • Commissioners to attend other events if they wish
  • The majority of these commitments will be at evening meetings
  • Lewisham Disabled People’s Commission is being set up by Lewisham
  • Council but will operate independently
  • Our role is to look at the barriers D/deaf and disabled people face in Lewisham, and the steps the Council and others should take to overcome those barriers
  • As part of this work, we are forming a commission of D/deaf and disabled
  • Lewisham residents to guide the process of researching those barriers and exploring how to dismantle them
  • At the end of this, we will write a report to be presented to Lewisham Council
  • The commission is currently recruiting D/deaf and disabled people living in Lewisham, who wish to be part of its work
  • We welcome D/deaf and disabled people from all backgrounds, and explicitly include in that people with mental health problems, neurodivergent people, and people with invisible impairments
  • We will be applying a ‘social model’ approach to our work, meaning we will explore the barriers placed ‘on top’ of our impairments by society
  • This enables us to focus on changes to society that would affect our daily lives.

Talent Management officer

Richmond and Wandsworth Councils
London
03.2022 - Current
  • The position is to deliver a Work Match Programme which provides an employment service delivering sustainable employment outcomes for a diverse range of residents, with a particular focus on Wandsworth residents living in the borough’s social housing
  • To effectively engage with a wide range of residents who have registered with the councils employment service
  • To assess work readiness of these residents and enable them to access appropriate employment support or training
  • To Manage a talent pool of work ready Wandsworth residents and liaise with
  • Work Match colleagues to ensure these residents can be placed into local job openings.

Progression Coach

ThinkForward UK
Islington
03.2021 - 12.2021
  • ThinkForward is a breakthrough coaching programme that ensures young people who are disengaged from or underperforming at school receive support to transition into sustained employment
  • Young people are identified for the programme aged 13 based on risk factors known to increase their chances of future unemployment
  • They are offered one-to-one support from a progression coach who builds a trusted and long-term relationship over five years, helping them to overcome challenges in and out of school and linking them to ready for work activities provided by a community of businesses
  • By the end of the programme young people develop the aspirations, skills and mindsets needed to thrive and sustain employment
  • MoveForward is our programme designed specifically to work with young people who have mild to moderate learning disabilities
  • Purpose of the role: To support x45 14-24 year-olds with moderate cognitive and/or communication learning difficulties across the region, to gain the skills and experiences necessary to transition to paid employment, and ensuring the quality and impact of the programme is delivered

Disabilities Family Worker

Croydon Council
10.2020 - 03.2021
  • Plan family interventions based on assessed need and that include other professionals, including schools
  • Page 7 of 13 # Ability to deliver parenting programmes and evidence based services that are responsive to the needs of families
  • Ability to interpret advice/statute and to devise practice in the light of these
  • An ability to undertake practical tasks with families, such as cooking, setting family routines, setting boundaries and modelling positive parenting strategies
  • The ability to work effectively as a member of a multi-agency team, and contribute positively to whole service plans, team development and supervision
  • Ability to be reflective and evaluate learning needs, actively seeking learning opportunities that improve practice and impact on service outcomes
  • Ability to build excellent working relationships and effectively engage parents and families in professional and, where appropriate, sustained relationships
  • Ability to work independently and creatively consulting on complex issues including emerging risks and safeguarding issues
  • Ability to plan and manage a caseload under pressure and apply a prioritisation case management model to work with families.

Executive Manager

Work
01.2009 - 02.2014
  • ID&I gathers and develops intelligence products for dissemination to HMRC colleagues across E&C to enforce the Department’s compliance policies and deliver against the strategic responsibilities across direct, indirect tax, criminal finance, excise regimes and frontiers
  • Department for, My role at the Department of work and pensions is a personal adviser in my role I deal with stake holders, service clients and senior management to enable my service clients are near to the labour market and are able to enter full time or part time employment
  • Fraud referrals are taken to make sure service clients are in line with jobseeker regimes if a doubt is raised I only do this if a service client gives me reason to raise a doubt
  • ADF which is also known as an adviser discretionary fund to enable the service client overcome barriers into employment example clothing barrier to attend a interview or payment for transport to a interview, I use this with 65% of my caseload
  • DMA known as decision maker action where a service client’s claim is sent up to a decision maker, to be reviewed on grounds of not fulfilling their action to job search I take this action weekly for service clients who refuse to follow the JSA regime
  • Group session appointments whereby clients are put in contact with employers and providers example Robust Training or Action for employment to enable customers to be near the labour market and put back into society and come out of poverty
  • Page 11 of 13
  • Working alongside stake holders DWP district provision team looking at support contracts where by customers can improve their skills to make them not only job ready but flexible
  • Looking at Labour Market Service checks with the supervision of high management making sure all advisers are hitting their KPI known as key performance indicator making sure each adviser is hitting their performance targets example of how many service clients are off state benefit and are in work
  • Doing employer visits when I send service clients on work placements which sometimes last 8 weeks and turn into permanent employment if both parties are satisfied and can work with one other.

Deputy, Sales consultant

London
04.2012 - 09.2012
  • Reporting to the Fleet, Depot Manager, assisting with the planning and delivery of efficient, effective, timely and sustainable car-based transport for the Games
  • Work with the Fleet Deputy Depot Manager to:
  • Assisting with the design and layout of assigned fleet depot and the commissioning of fleet vehicles for that depot
  • Ensure a smooth vehicle flow, including receipt, inventory, distribution and return of vehicles
  • Prepare all vehicles for their Games-time role
  • Manage vehicle fleet, including maintenance services and breakdown support services
  • Track all maintenance requests and issues, working with BMW’s recovery program when required
  • 3

Sales consultant

Bromley
12.2007 - 10.2010
  • Selling contracts stock checking opening of store
  • Doing management duties
  • Dealing with repairs or customer issues Page 12 of 13
  • Phones 4u

Sales consultant

London Arena
03.2003 - 08.2006
  • Selling contracts and pay as you go handsets which is customer facing
  • Monthly target of contracts to sell between 40 to 50 contracts and also a target of 10 pay as you go handsets targets in which I hit as an individual would be between 35 and 40 contracts in a month I also had to handle customer issues and problems when something went wrong with their contract or handset which was dealt with in professional way

Bar Staff

McDonald's
12.1999 - 12.2000

Crew Member

Bromley
02.2000 - 04.2000

Vehicle Services Team Leader

London
01.2012

Education

Bachelor of Business Administration (B.B.A - Business Administration and Management

Kingston University
01.2003 - 01.2006

HND computering - Business Studies, Business Administration and Management

Merton college
01.2001 - 01.2003

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Bromley college

Interests

a (LinkedIn)
Wwwindependentcouk/author/
Nana-marfo (Blog)
Metrocouk/2019/11/07/my-label-
And-me-i-was-born-without-a-
Voice-but-now-im-speaking-out-for-
Others-10955706/ (Personal), Publications
My advice on employment
The unsung hero who helps disabled
People find jobs in Croydon
Who is Nana Marfo
It feels like we been forgotten
Disability should be part of Black
History conversations – I’ve gone
My whole life seeing people like me
Erased
Nana Saeed Marfo
Disability lived experience lead at Black Thrive
London, England, United Kingdom, HND ICT, Computer and Information Sciences and Support
Services
(2000 - 2000)
Sedgehill school
GCSE
(1997 - 2000)
Page 13 of 13

Timeline

Conferences
11.2022 - Current

Talent Management officer

Richmond and Wandsworth Councils
03.2022 - Current

Guest Lecturer

Tedx Lewisham Speaker
03.2022 - Current

Respresentation Advisor

British Film Institute, Disability
02.2022 - Current

Black
01.2022 - Current

Associate

AKD Solutions
01.2022 - Current

Progression Coach

ThinkForward UK
03.2021 - 12.2021

Guest Speaker

Talentino! Ltd
10.2020 - Current

Disability

Unique Abilities Limited
10.2020 - Current

Disabilities Family Worker

Croydon Council
10.2020 - 03.2021

Contributing Writer

Lewisham Council
09.2020 - Current

Disability advisory consultant

BFI
07.2020 - Current

Disability Consultant

The Independent
07.2020 - Current

Disability Commissioner

Catford
01.2020 - Current

Director

Unique Abilites Ltd
05.2016 - Current

Deputy, Sales consultant

04.2012 - 09.2012

Vehicle Services Team Leader

01.2012

Executive Manager

Work
01.2009 - 02.2014

Sales consultant

12.2007 - 10.2010

Sales consultant

London Arena
03.2003 - 08.2006

Bachelor of Business Administration (B.B.A - Business Administration and Management

Kingston University
01.2003 - 01.2006

HND computering - Business Studies, Business Administration and Management

Merton college
01.2001 - 01.2003

Crew Member

02.2000 - 04.2000

Bar Staff

McDonald's
12.1999 - 12.2000

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Bromley college

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