Makafui Fugar
East London
Summary
Adept at patient care and time management, I significantly enhanced patient comfort and efficiency in care delivery at Janet Boateng. Leveraging emotional intelligence and a team-oriented approach, I excelled in high-pressure environments, consistently meeting employer expectations for quality and compassionate service.
Overview
3
3
years of professional experience
Work History
Health Care Assistant
Janet Boateng
Swindon
02.2024 - Current
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
Waitress
Nana Kwame Osei Sarpong
Accra Ghana
09.2023 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
Personal Carer
Yaa Dansowaa
Accra Ghana
02.2022 - 11.2023
- Enhanced patient comfort by providing compassionate care and assistance with daily living tasks.
- Assisted with meal planning, preparation, and feeding for balanced nutrition aligned with dietary restrictions or preferences.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Conducted regular risk assessments within patient homes in order to identify potential hazards or areas requiring modification.
- Educated family members on proper caregiving techniques according to individualized care plans for seamless continuity of support services.
- Provided compassionate and patient-focused care to cultivate well-being.
Care Assistant
Elizabeth Akosua Serwaa
Kumasi
02.2021 - 11.2021
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Contributed to a positive patient experience by engaging in conversation and recreational activities, fostering a sense of companionship.
- Planned, prepared, and served meals and snacks according to prescribed diets.
Education
NVQ - Phlebotomy
Inspire London College
London NVQ Level 2 - Adult Care Health And Social Care
Reed
London 04.2024
Business Administration
Valley View University
Accra Ghana 11.2022
Skills
- Time Management
- Patient Care
- Patient-focused care
- Supporting personal needs
- Observing responses
- Good team player
Timeline
Health Care Assistant
Janet Boateng
02.2024 - Current
Waitress
Nana Kwame Osei Sarpong
09.2023 - 01.2024
Personal Carer
Yaa Dansowaa
02.2022 - 11.2023
Care Assistant
Elizabeth Akosua Serwaa
02.2021 - 11.2021
NVQ - Phlebotomy
Inspire London College
NVQ Level 2 - Adult Care Health And Social Care
Reed
Business Administration
Valley View University