Nana Akua Boateng
HouseKeeping Carer
ENFIELD
Summary
Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios. Eager Housekeeper always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Independent Nanny adept at taking initiative in creating child-friendly activities. Maintain organized schedules with little parental guidance. Adept in caring for up to three children while preparing meals and managing personal, medical and educational activities for each child. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Private Nanny
Sarah Adwoa Sarfo
Accra
04.2023 - 10.2023
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Assisted children with homework assignments and special projects across different subjects.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Led indoor and outdoor activities to entertain and occupy children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Built positive and nurturing environments to support child social and emotional growth.
- Taught children everyday skills and language.
- Played games, worked on puzzles, and read books to young children.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Taught children basic life skills, manners and personal hygiene.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Coordinated playdates and outings to meet children's physical and social needs.
- Assisted with light housekeeping duties as well as running errands.
- Transported children to and from activities using personal or family vehicle.
- Supervised children on playground to help develop physical and social skills.
Housekeeper Supervisor
The Gallery Luxury Apartments
Accra
07.2022 - 03.2023
- Managed team productivity and workflow to exceed quality standards.
- Coordinated household cleaning service operations and managed client relations.
- Placed orders for housekeeping supplies and guest toiletries.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Evaluated employee performance and developed improvement plans.
- Managed staff of Eight housekeepers.
- Completed schedules, shift reports, and other business documentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
Private Caregiver
Plan Health Home Care Services
Kumasi
07.2021 - 05.2022
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Documented vitals, behaviors, and medications in client medical records.
- Maintained clean, safe, and well-organized patient environment.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
Assistant Housekeeper
Golden Bean Hotel
Kumasi
07.2021 - 05.2022
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
- Maintained standard procedures for cleaning and developed new methods, to increase efficiency.
- Prepared rooms with top-notch standards every time.
- Responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality..
- Inspected condition of all vacant rooms at beginning of shift.
- Adhered to optimal standards for cleanliness, appearance and service.
- Handled guest complaints about housekeeping services and referred problems to management.
- Inspected lobbies, rooms, halls and offices to determine levels of cleanliness.
- Completed required daily cleaning duties for assigned rooms while maintaining strong lines of communication with front desk staff regarding potential changes or challenges.
- Participated in required and optional safety training events to gain innovative edge in industry and maintain highest quality of safety standards.
Audit Intern
Ghana Audit Service
Kumasi
03.2020 - 04.2021
- Developed understanding of company audit methodology, approach and tools while working under supervision of licensed auditors.
- Proofread audit and tax reports and year-end financial statements to verify accuracy.
- Used Excel to create and manage budgets, balance sheets and other related financial statements.
- Inspected cash on hand, notes receivable and payable and negotiable securities to confirm accurate records.
- Identified major risk areas and gaps in internal controls, process notes and risk control matrices to plan and perform audit procedures.
- Prepared, analyzed and verified annual reports and financial statements to assess financial condition and facilitate financial planning.
- Assisted in office administration and client communication to help manage auditors' workload.
- Analyzed information of payments to vendors against contracts to find overpayments, writing claims to retrieve over payments from clients.
- Tracked funds, prepared deposits and reconciled accounts.
- Collected and reported monthly expense variances and explanations.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
Education
High School Diploma -
Aduman Senior High School
Ghana 05.2010 - 06.2013
Bachelor of Science - Construction Technology
Kwame Nkrumah University of Science And Technology
Ghana 03.2014 - 08.2018
Skills
Activity Planning
Timeline
Private Nanny
Sarah Adwoa Sarfo
04.2023 - 10.2023
Housekeeper Supervisor
The Gallery Luxury Apartments
07.2022 - 03.2023
Private Caregiver
Plan Health Home Care Services
07.2021 - 05.2022
Assistant Housekeeper
Golden Bean Hotel
07.2021 - 05.2022
Audit Intern
Ghana Audit Service
03.2020 - 04.2021
Bachelor of Science - Construction Technology
Kwame Nkrumah University of Science And Technology
03.2014 - 08.2018
High School Diploma -
Aduman Senior High School
05.2010 - 06.2013