Multidisciplinary professional with a background in tourism, entrepreneurship, and luxury hospitality. Former founder of a children’s performing arts school and operations specialist at Marriott International. Currently pursuing an MBA at the University of Southampton to deepen expertise in strategy, finance, and global business. Keen to apply my practical experience and strategic insights to the hospitality industry.
1.Conference & Event Operations
Led the end-to-end coordination of over 30 internal and external events, including corporate conferences and executive meetings, ensuring seamless logistics, timely setup, and guest satisfaction in line with 4/5-star hospitality standards.
2.VIP Guest Reception & High-Level Presentation Delivery
Managed over 50 VIP business receptions, including visits from government officials, senior executives, and partner organizations. Delivered tailored presentations for key events such as 4A scenic area evaluations and brand launches, ensuring a premium guest experience and positive brand impact.
3.Team Engagement & Cultural Events
Planned and executed employee engagement programs with 90%+ participation rate, fostering team cohesion and improving internal satisfaction scores through well-curated cultural, holiday, and recognition events.
4.Interdepartmental Coordination & Communication
Served as the primary liaison across front office, F&B, HR, and operations teams, streamlining workflows and improving cross-functional efficiency—contributing to a 20% reduction in task turnaround time.
5.Executive Office & Administrative Support
Provided daily administrative and operational assistance to the General Manager, including calendar management, reporting, and meeting coordination, enabling faster executive decision-making and a 15% increase in response efficiency.
6.Talent Acquisition & Staff Wellbeing Initiatives
Spearheaded recruitment for over 20 operational and administrative roles, enhancing onboarding efficiency by 25%. Introduced staff welfare initiatives (e.g., birthday programs, monthly feedback lunches) that boosted retention and internal satisfaction.
7.Procurement & Inventory Optimization
Managed procurement and inventory for office and operational supplies, reducing cost by 12% through vendor negotiation and demand planning. Ensured timely availability of key resources across departments while maintaining budget controls.
Company Description:
A children’s performing arts school specializing in posture, confidence, and expression through modeling and dance. Combines professional training with real-world opportunities—such as fashion weeks, competitions, and televised shows—to build stage presence and empower young talent, including underprivileged students.•Founded and led a multidisciplinary training institution focused on posture, confidence, and artistic expression for children through modeling and dance.
1. Recruited, trained, and managed a team of 15+ instructors; implemented standardized training and performance evaluation systems to improve instructional quality.
2. Designed and optimized a three-tier teaching system combining structured curriculum, practical rehearsals, and staged showcases, achieving a student renewal rate of over 85%.
3. Developed and executed comprehensive student recruitment strategies across digital and offline channels, surpassing enrollment targets by 90% and achieving a conversion rate of 85% in peak campaigns.
4. Applied the 4P marketing framework to tailor course offerings, pricing, and brand positioning, driving strong customer engagement and local brand recognition.
5. Organized and delivered 50+ branded performances and competitions, including Shanghai luxury children’s fashion shows, Jiangxi Spring Festival TV galas, and regional modeling contests with over 1,000 participants.
6. Built and maintained partnerships with 10+ commercial and media organizations, including premium children’s fashion brand KIDS-WHITE and Hunan TV’s Mango Youth Star Idol.
7. Initiated a scholarship and inclusion program that supported over 30 underprivileged children, aligning commercial success with social responsibility.
Hospitality & Guest Experience Guest Service & Experience
Cross-Cultural Communication Skills
Event & Program Execution
Operational Efficiency
Strategic Planning & Execution
Client Relationship Management
Public Speaking & Presentation Skills
Team Leadership & Training
Market Expansion & Branding
Crisis Management & Service Recovery
Financial Analysis Management
I have studied Latin dance since childhood and have received multiple awards in competitions. It is not only a passion of mine, but also a source of energy and renewal.