Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Nana Frimpong

Milton Keynes,UK

Summary

Experienced Security Management professional with a strong background in Camera/CCTV Surveillance, Routine Patrols, and Conflict Resolution. Adept at implementing Security Systems, Access Control, and conducting thorough Risk Assessments to ensure Legal Compliance and safety. Proven ability to perform detailed Security Inspections and foster Team Collaboration. Excellent Communication and Customer Service skills enhance the ability to manage security operations effectively.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Front Of House Officer/ Events Officer

Wilson James
London
05.2024 - Current
  • Monitor entry and exit points, ensuring only authorized personnel and visitors gain access to the premises.
  • Provide professional and friendly customer service, addressing inquiries and providing directions to visitors.
  • Conduct regular patrols of the premises to deter and detect any suspicious activities or potential security threats.
  • Collaborate with law enforcement and emergency responders during incidents, ensuring a quick and effective resolution.
  • Maintain accurate logs of incidents, activities, and daily security operations.
  • Assist in managing crowd flow during events and VIP visits ensuring a safe environment for everyone attending.
  • Respond to alarms and emergencies, acting quickly to assess situations and deploy appropriate measures to find a solution.

Security Supervisor

PROTECTIVE SECURITY GROUP, HARRODS
Milton Keynes
02.2023 - 12.2024
  • Surveillance: Monitoring CCTV cameras and conducting regular patrols to detect and deter theft or suspicious activity
  • Access Control: managing entry points, verifying credentials, and ensuring only authorized personnel have access to specific areas
  • Incident Reports: Documentation of any security incidents, thefts, or disturbances in detail, including the time, location, individuals involved, and actions taken
  • Equipment checklist: Regularly inspecting and documenting the status of security equipment, such as CCTV cameras, alarm systems, and communication devices
  • Compliance Documentation: Ensuring compliance with legal and regulatory requirements related to security in luxury retail
  • Loss Prevention: Demonstrated strategies to minimize theft, such as surveillance, bag checks, and collaborating with sales associates to deter potential shoplifting
  • Security technology: Utilized advanced security technologies, such as alarm systems and access control, to enhance overall security measures
  • Collaboration and Professionalism Working closely with store management, sales staff, and local law enforcement in a professional manner

Corporate Security Officer

COMPASS SERVICE, VOLKSWAGEN
Milton Keynes
05.2023 - 08.2023
  • Monitored premises to prevent unauthorized access and incidents
  • Collaborated on cybersecurity measures with IT: Worked closely with IT on enhancing cybersecurity protocols
  • Conducted training drills and provided excellent customer service
  • Investigated and documented security incidents thoroughly
  • Implemented and managed a comprehensive access control system: Installed and oversaw an advanced access control system
  • Provided on-site security for multiple client locations: Offered on-site security across various client sites

Junior Security Officer

KINGDOM SERVICES GROUP, AGENCY
Milton Keynes
01.2023 - 04.2023
  • Implemented theft prevention measures: used surveillance, conducted checks, and worked with retail staff to prevent stealing
  • Controlled access points and verified credentials: Managed entry points to the retail premises and ensured that only individuals with authorized credentials were granted access, enhancing security measures
  • Provided on-site security for multiple client locations
  • Conducted regular security audits and implemented corrective measures
  • Responded promptly to incidents, minimizing impact on clients: Acted quickly in response to security incidents to minimize any negative effects on clients, swiftly addressing and resolving issues as they arose
  • Assisted in the training of new security personnel
  • Collaborated with teams to respond to emergencies: Worked together with various teams to efficiently address and manage emergency situations, emphasizing a coordinated and effective response

Security Receptionist

DAVID LLOYDS
Milton Keynes
10.2018 - 07.2021
  • Access Control: Monitored and controlled access to the gym premises, verifying memberships, and ensuring that only authorised individuals enter the facility
  • Front Desk Operations: Managed the reception area, answering phone calls, and directing inquiries to the appropriate personnel or department
  • Visitor Management: Greeted and assisted visitors, verifying their identity, and ensuring they had proper authorization to enter the premises
  • Communication: Maintained effective communication with receptionist personnel, management, and other relevant staff to relay important information and address security issues promptly
  • Record keeping: Maintained accurate logs of visitors, deliveries, and any security incidents
  • This documentation is essential for reference and future analysis
  • Surveillance: Used CCTV to monitor key areas of the gym, including entrances, parking lots, and workout areas, to prevent theft, vandalism, or any suspicious activity

Education

Level 2 Diploma RQF - Computer Science

Coventry University
Coventry
09.2021 - 06.2023

Computer Science - English Grade 4

Milton Keynes College
Milton Keynes

BSc (Hons) - Risk and Security Management

University of Portsmouth
Portsmouth

Skills

  • Security Management
  • Camera/CCTV Surveillance
  • Routine Patrols
  • Conflict Resolution
  • Security Systems
  • Access Control
  • Risk Assessments
  • Legal Compliance
  • Security Inspections
  • Team Collaboration
  • Communication
  • Customer Service

Custom

References are available upon request.

Timeline

Front Of House Officer/ Events Officer

Wilson James
05.2024 - Current

Corporate Security Officer

COMPASS SERVICE, VOLKSWAGEN
05.2023 - 08.2023

Security Supervisor

PROTECTIVE SECURITY GROUP, HARRODS
02.2023 - 12.2024

Junior Security Officer

KINGDOM SERVICES GROUP, AGENCY
01.2023 - 04.2023

Level 2 Diploma RQF - Computer Science

Coventry University
09.2021 - 06.2023

Security Receptionist

DAVID LLOYDS
10.2018 - 07.2021

Computer Science - English Grade 4

Milton Keynes College

BSc (Hons) - Risk and Security Management

University of Portsmouth

Similar Profiles

CREATE PROFILE
Nana Frimpong