Compassionate aspiring mental health care assistant with hands-on experience supporting individuals with mental health challenges. Skilled in patient care, crisis management, and therapeutic engagement, assisting with daily activities and emotional support. Experienced in monitoring vital signs, safeguarding, and collaborating with healthcare teams to enhance well-being. Passionate about delivering high-quality, person-centred care and continuously developing professional skills.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Health care assistant
Sweet Dreams
Worcester, Worcestershire
06.2023 - 01.2025
Delivered high-quality, compassionate care, prioritizing patients' physical and emotional well-being.
Assisted with daily living activities, including dressing, personal hygiene, feeding, and mobility, promoting independence and dignity.
Monitored and accurately recorded vital signs, including temperature, pulse, blood pressure, and oxygen levels, ensuring timely medical intervention.
Provided tailored care for patients with chronic conditions, disabilities, and dementia, adapting support to individual needs.
Administered basic medical procedures, including wound care, under nurse supervision, maintaining high clinical standards.
Ensured strict compliance with health and safety regulations, infection control protocols, and safeguarding policies to protect patient welfare.
Offered emotional support and companionship, fostering a reassuring and comfortable environment for patients.
Sales advisor
Shamar
Stratford, Waltham Forest
07.2023 - 02.2024
Utilized active listening and rapport-building strategies to assess customer needs, delivering tailored solutions that boosted customer satisfaction and retention.
Processed 100+ transactions daily with precision using point-of-sale (POS) systems, ensuring seamless checkouts and reducing customer wait times by 30%.
Proactively managed stock levels, replenishing high-demand products to maintain availability and maximize sales opportunities, contributing to a 15% increase in sales efficiency.
Resolved 20+ customer inquiries and complaints weekly, ensuring positive in-store experiences and strengthening brand loyalty.
Led outreach initiatives, engaging with 50+ potential customers daily through proactive product recommendations and personalized assistance, driving a 10% increase in sales revenue.