Nana Ahenkorah-Nsiah Afriyie
London
Summary
Reliable and proactive, bringing strong observational skills and calm demeanour. Skilled in conflict resolution and maintaining secure environments, with a focus on customer service. Dedicated to contributing to the safety and security of the security officer role.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Security officer
Westminster Bridge Park plaza
City of Westminster
2025.10 - Current
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work.
- Ensured smooth traffic flow in the car park by directing vehicles efficiently.
- Supervised the visitor sign-in process meticulously; ensured accurate record-keeping.
- Upheld strict access controls for ensuring building security.
- Managed the lost property system effectively, returning items to rightful owners promptly.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Checked the identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Patrolled premises regularly, contributing to a safe work environment.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Checked ID cards and documented details in the security log.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Created a hazard-free environment by reporting on building damage and irregularities.
Security officer
Assist Group ; The Londoner hotel
London
2023.11 - 2026.02
- Conducted frequent patrols of guest floors, public areas, service areas and the hotel perimeter to maintain safety and security standards.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Ensured guest rooms, offices, and service cupboards were locked and free of fire, health, and safety hazards.
- Investigated reported incidents including theft, loss, damage and other potential crimes affecting guests, staff, or hotel property.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Managed access control by verifying, issuing, and recovering staff ID cards, visitor passes, and pass-out forms.
- Prevented unauthorised entry while providing professional and courteous assistance to guests, staff, contractors and visitors.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Carried out daily fire patrols, inspected fire safety equipment, reported defects, and ensured timely corrective action.
- Trained and certified in first aid, providing immediate assistance in emergencies when required.
Warehouse operative
Corus consultant
London
2021.10 - 2021.12
- Managed material loading and unloading using both manual and mechanical methods, demonstrating a practical understanding of physical logistics that is applicable to site-based engineering tasks.
- Conducted inventory checks and labelled stock accurately, developing systematic attention to detail and tracking.
- Communicated stock issues or discrepancies to supervisors, demonstrating reporting and problem-solving in fast-paced environments.
- Performed general maintenance tasks around the warehouse and ensured a safe work environment.
- Loaded and unloaded delivery vehicles ensured safe transport of goods.
Education
BSc Hons - Civil Engineering
University of East London
2021.09 - 2025.05
Diploma of Higher Education - Science
Farnborough college of Technology
Farnborough, HampshireGCSE - Mathematics
Farnborough College of Technology
Farnborough, Hampshire 2019.09 - 2020.07
Functional skills level 2 - English
Farnborough College of Technology
Farnborough, Hampshire 2020.09 - 2021.07
Skills
- Conflict Resolution
- CCTV operation knowledge
- Intercom systems use
- Radio communications
- Public area safety checks
- Responsive communication
- Alarm systems operation
- ID verification process
- Risk assessment capability
- Customer service dedication
- Alertness and awareness
- Decision-Making under stress
- Alarm system testing
- Fire safety training
- Safety inspections
- Report-writing
- Physical Fitness
- Incident reporting accuracy
- Public safety knowledge
- First aid proficiency
- Patrolling expertise
- Microsoft office mastery
Accomplishments
- Gold medal from BUCS volleyball conference cup
Certification
- First Aid
- Level 2 Door Supervisor
- AQP CSCS card
References
References available upon request.
Timeline
Security officer
Westminster Bridge Park plaza
2025.10 - Current
Security officer
Assist Group ; The Londoner hotel
2023.11 - 2026.02
Warehouse operative
Corus consultant
2021.10 - 2021.12
BSc Hons - Civil Engineering
University of East London
2021.09 - 2025.05
Functional skills level 2 - English
Farnborough College of Technology
2020.09 - 2021.07
GCSE - Mathematics
Farnborough College of Technology
2019.09 - 2020.07
Diploma of Higher Education - Science
Farnborough college of Technology