Summary
Overview
Work history
Education
Skills
Custom Section
References
Affiliations
Timeline
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Nana A. Ackom-Mensah

Nana A. Ackom-Mensah

Executive Assistant
London,Greater London

Summary

Dynamic and adaptable professional with a comprehensive skill set encompassing effective communication, leadership, and strategic management. Demonstrates exceptional problem-solving abilities and human rights awareness, supported by extensive knowledge of international law and refugee issues. Proficient in both qualitative and quantitative research, with advanced IT skills including Microsoft Office Suite. Committed to delivering results under pressure while maintaining attention to detail and prioritising tasks efficiently. Career goals include leveraging expertise in change management and human resources to drive organisational success.

Overview

34
34
years of professional experience
12
12
years of post-secondary education

Work history

Projects/Events Coordinator

Media Majique Advertising,Events & Publications
Accra, Ghana
01.2014 - 01.2017
  • Spectra Wireless-Business Development Specialist
  • Maintained executive calendars; ensured seamless coordination of appointments and meetings.
  • Facilitated efficient telecommunication by setting up conference calls and video conferences.
  • Conducted research for informed executive decisions and strategic planning efforts.
  • Served as a liaison between executive team and staff members for smoother information flow.
  • Managed complex scheduling, resulting in better time management across the board.
  • Ensured smooth operations during Executive's holiday periods through forward-thinking contingency planning.
  • Created detailed report summaries to facilitate quick review of key points during meetings.
  • Drafted professional correspondence to maintain strong business relationships.
  • Collaborated on presentations for Board of Directors which significantly enhanced understanding of organisational goals amongst key stakeholders.
  • Coordinated events by managing budget, logistics and event support.
  • Prioritised incoming communications to filter out basic requests and minimise disruptions.
  • Wrote business correspondence and technical letters.
  • Supervised administrative work in Director's office and set goals for staff.
  • Booked flights and hotels for domestic and international meetings.
  • Drafted contracts and purchase orders for team.
  • Sourced and ordered office supplies within allocated budget.
  • Oversaw and trained clerical support staff to accomplish challenging objectives.
  • Supervised administrative work in Secretarial office and set goals for staff.
  • Coordinated logistics for events by managing schedules and liaising with vendors.
  • Developed and implemented project plans to ensure effective execution of events.
  • Oversaw on-site event operations to guarantee seamless guest experiences and adherence to timelines.
  • Facilitated communication between stakeholders to align project objectives and expectations.
  • Organised promotional materials and ensured their distribution for various marketing campaigns.

Ambassador/Fundraiser Dream! Child Foundation

Scratch Studios
Accra, Ghana
01.2013 - 01.2016
  • Monitored and Supervised all activities;
  • Developed and maintained corporate working relationship with Agencies & other Stakeholders;
  • Supervised professional & technical staff;
  • Prepared proposals and sourced for jobs/contracts;
  • Ensured that Regional Officers receive periodic training;
  • Represented the Company in meetings on issues concerning NAMCOP;
  • Submitted monthly report to the Managing Director.
  • Led fundraising campaigns to engage community support and increase awareness of key initiatives.
  • Collaborated with volunteers to coordinate events that promoted charitable giving and community involvement.
  • Facilitated workshops to educate potential donors about the foundation's mission and impact on local children.
  • Developed strategic partnerships with local businesses to enhance fundraising efforts and community outreach.
  • Conducted presentations to various audiences highlighting the importance of supporting children's welfare programmes.

Head, National Mosquito Control Programme (NAMCOP)

Zoomlion - Sanitation & Mosquito Control Ghana
Accra, Ghana
01.2011 - 01.2013
  • Organized World Malaria Day 2012 in collaboration with the Ministry of Health & World Health Organization (WHO); Clean-up campaign Sukura, medical screening and distribution of Nets; Media/press conferences including appearing on GTV, TV3, TV Africa, VIASAT1, Metro TV & KSM's Thank God It's Friday (TGIF);
  • Developed a 3-year strategic plan for the programme; and
  • Formulated and implemented policies & procedures.
  • Coordinated multiple events simultaneously to ensure seamless execution and client satisfaction.
  • Developed comprehensive project plans detailing timelines, tasks, and resources required for successful completion.
  • Collaborated with vendors and stakeholders to negotiate contracts and secure essential services for events.
  • Managed logistics including venue selection, catering arrangements and technical support for various projects.
  • Led implementation of comprehensive mosquito control strategies across multiple regions.
  • Developed and coordinated training programmes for field staff on vector control techniques.
  • Collaborated with local authorities to assess and mitigate environmental factors contributing to mosquito breeding.
  • Oversaw budgeting and allocation of resources for effective programme execution and sustainability.
  • Engaged with community stakeholders to promote awareness and participation in mosquito control initiatives.

Legal Advisor & Executive Assistant

Gregory & Seeley Ltd (Opticians)
London
01.2008 - 01.2010
  • Accountable for Contracts and Human Resources including overall customer satisfaction;
  • Built strategic alliances with stakeholders that resulted in us winning 20% more contracts; and
  • Managed a team of 40 professionals and standardized employee training which led to an increase in customer satisfaction by 70%.
  • Advised clients on legal matters ensuring compliance with regulations and policies.
  • Managed executive schedules coordinating meetings and travel arrangements efficiently.
  • Drafted legal documents including contracts and agreements ensuring accuracy and completeness.
  • Conducted legal research to support case preparation and advise on potential outcomes.
  • Liaised with stakeholders to facilitate communication and resolve issues promptly.

Fundraising/Events Coordinator & Legal Advisor

THANK U Charity
London
01.2005 - 01.2009
  • Developed and executed comprehensive fundraising strategies to support charity initiatives.
  • Coordinated logistics for events including venue selection, catering, and volunteer management.
  • Advised on legal compliance related to fundraising activities and charitable events.
  • Cultivated relationships with donors and sponsors to enhance community engagement and support.
  • Organised promotional materials and campaigns to increase awareness and participation in fundraising events.
  • Implemented effective communication strategies with stakeholders to ensure alignment and collaboration.
  • Monitored and evaluated event success to identify opportunities for future improvements.
  • Trained and mentored junior staff on best practices in fundraising and event coordination.
  • Developed and implemented comprehensive fundraising strategies to support charitable initiatives.
  • Coordinated logistics for various events, ensuring seamless execution and participant engagement.
  • Crafted compelling grant proposals to secure funding from diverse sources for community programmes.
  • Collaborated with stakeholders to enhance outreach efforts and expand donor relationships.
  • Advised on legal compliance matters related to fundraising activities and event management.

Legal Executive Administrative Assistant

Lee Bolton & Lee Solicitors
Westminster, London, Greater London
01.2007 - 01.2008
  • Administered wills and probates to ensure compliance with legal standards.
    Facilitated contract negotiations to protect client interests.
    Managed conveyancing processes for seamless property transactions.
  • Coordinated complex scheduling for senior legal executives, ensuring all appointments were managed effectively.
  • Drafted and reviewed legal documents, maintaining high standards of accuracy and compliance with regulations.
  • Facilitated communication between clients and legal teams, enhancing collaboration and understanding of case requirements.
  • Managed confidential information with discretion, adhering to strict privacy policies and legal protocols.

Fundraising/Events Coordinator & Legal Advisor

THANK U Charity
London
01.2005 - 01.2006
  • Developed and implemented comprehensive fundraising strategies to support charitable initiatives.
  • Coordinated logistics for various events, ensuring seamless execution and participant engagement.
  • Crafted compelling grant proposals to secure funding from diverse sources for community programmes.
  • Collaborated with stakeholders to enhance outreach efforts and expand donor relationships.
  • Advised on legal compliance matters related to fundraising activities and event management.
  • Trained and mentored junior staff on best practices for fundraising and event coordination.
  • Managed budgets and financial reports to ensure transparency and accountability in fundraising efforts.
  • Engaged with volunteers to foster a collaborative environment and maximise event participation.

Executive Assistant to the Chief of Staff

United Nations Mission in Kosovo (UNMIK -Pristina)
Pristina , Kosovo (The Former Yugoslavia)
06.1998 - 01.2001
  • Responsible for all aspects of top-level executive support services;
  • Provided leadership & mentoring to a cross-functional team;
  • Handled recruitment, training, appraisals & staff development initiatives;
  • Established & equipped an office within a complex environment for 24 staff;
  • Co-ordinated travel arrangements, diary appointments & call prioritisation;
  • Controlled supplies;
  • Handled English / French translation of confidential correspondence;
  • Provided presentations & coordinated meetings for visiting dignitaries;
  • Attended high-profile weekly meetings; and
  • Managed PR activities, communicating to the Press & Local Government.
  • Coordinated schedules and meetings for Chief of Staff ensuring efficient time management.
  • Managed correspondence and communications, maintaining confidentiality and professionalism.
  • Developed and maintained filing systems, ensuring easy access to important documents.
  • Assisted in preparing reports and presentations, facilitating informed decision-making processes.
  • Organised travel arrangements, ensuring smooth logistics and adherence to budgetary constraints.

Assistant to Chief of Staff – Secretary General's Office

United Nations Mission in Kosovo
Pristina
01.1998 - 01.2001
  • Responsible for all aspects of top-level executive support services;
  • Provided leadership & mentoring to a cross-functional team;
  • Handled recruitment, training, appraisals & staff development initiatives;
  • Established & equipped an office within a complex environment for 24 staff;
  • Co-ordinated travel arrangements, diary appointments & call prioritisation;
  • Controlled supplies;
  • Handled English / French translation of confidential correspondence;
  • Provided presentations & coordinated meetings for visiting dignitaries;
  • Attended high-profile weekly meetings;
  • Managed PR activities, communicating to the Press & Local Government.
  • Coordinated high-level meetings and events, ensuring seamless logistics and effective communication.
  • Developed briefing materials and reports, synthesising complex information for senior officials.
  • Facilitated collaboration across departments, fostering a culture of transparency and cooperation.
  • Maintained comprehensive records and documentation, supporting efficient office operations.
  • Assisted in strategic planning initiatives, contributing to long-term organisational goals.

Executive Assistant

African Management Services - WorldTrade Centre
Amsterdam, The Netherlands
03.1997 - 06.1998
  • Responsible for all aspects of executive PA & administrative support services;
  • Coordinated top-level support to a team of remotely located project managers;
  • Regularly arranged travel, accommodation, visas & international meetings;
  • Liaised with United Nations HQ in New York & Washington;
  • Provided top-level project and research work whilst liaising with UN, EU and other states;
  • Acquired top-level delivery skills, negotiation, planning and people skills;
  • Successfully developed & maintained an up-to-date office system;
  • Ensured delivery of effective, high-level support services.
  • Coordinated executive schedules and managed complex travel arrangements to enhance productivity.
  • Facilitated communication between departments to ensure seamless information flow and collaboration.
  • Developed and maintained comprehensive filing systems to support efficient document retrieval.
  • Prepared detailed reports and presentations for senior management meetings to inform strategic decision-making.
  • Oversaw office supplies inventory and procurement processes to maintain operational efficiency.

Civil Affairs / Public Relations Officer

United Nations Peacekeeping Force
Zagreb, Croatia - The Former Yugoslavia
02.1992 - 08.1997
  • Responsible for all aspects of high-profile Public Relations & press related issues;
  • Appointed to ensure effective communication of United Nations activities;
  • Provided key support & assistance to the Press, VIPs & visiting dignitaries;
  • Handled project planning, implementation, development & resources;
  • Organised multiple presentations & exhibitions to publicise UN presence;
  • Produced routine & confidential correspondence, reports & documentation;
  • Liaised frequently with Government officials & international agencies;
  • Ensured delivery of services to meet UN peace-keeping requirements.
  • Developed and implemented communication strategies to foster positive relationships with local communities.
  • Coordinated public outreach campaigns to raise awareness of peacekeeping initiatives and community resources.
  • Engaged with stakeholders to address concerns and facilitate dialogue on pressing social issues.
  • Organised training workshops for team members to enhance skills in conflict resolution and cultural sensitivity.
  • Drafted and disseminated informative materials to educate the public on peacekeeping efforts and objectives.

Administrative Assistant

World Health Organization / World Trade Organization
Geneva, Switzerland
01.1983 - 01.1992
  • Responsible for the provision of high level project-based support services;
  • Organised & attended exhibitions on export packaging for 3rd world countries;
  • Project planning, development, implementation & resource deployment;
  • Provided general administrative services to support all project activities.
  • Coordinated schedules and meetings for senior management, ensuring effective communication across departments.
  • Managed correspondence and documentation, facilitating timely responses to inquiries and requests.
  • Developed and maintained filing systems, improving accessibility and organisation of important records.
  • Assisted with the planning and execution of conferences and events, contributing to successful outcomes.
  • Collaborated with various teams to streamline administrative processes, enhancing overall efficiency.

Education

LLB (Hons) - Second Class Upper - Contracts, Tort, Legal Institutions, Equity & Trust, Land Law, EU Law, Criminal Law, Constitutional & Administrative Law

University of East London
London, United Kingdom
09.2002 - 06.2004

LLB (Hons) - Bachelor of Laws including Human Rights, Good Governance, EU Tort Law & Legal Ethics

Utrecht University
Utrecht, The Netherlands
09.2002 - 07.2004

Grade I - Medical Secretarial Diploma & Pitman's Shorthand & Typing

Harrow College for Higher Education
London, United Kingdom
09.1979 - 06.1980

4 ‘A' Levels - English Literature, French, Business Administration & Biology

Pre-University Centre
Dublin, Ireland
09.1978 - 06.1979

A-Levels - French

Institute of Languages
Accra, Ghana
09.1976 - 06.1978

8 ‘O' Levels - Grade I (including English and Maths)

Wesley Girls' High School (Boarding)
Cape Coast, Ghana
09.1971 - 06.1976

Skills

  • Effective communication
  • Interpersonal skills
  • Leadership skills
  • Managerial skills
  • Team player
  • Administrative skills
  • Attention to detail
  • Flexibility
  • Reliability
  • Ability to work under pressure
  • Research skills
  • Strategic management
  • Problem-solving skills
  • Human rights awareness
  • Knowledge of international law
  • Knowledge of refugees
  • Ability to prioritise
  • Time management
  • Qualitative research skills
  • Quantitative research skills
  • IT skills
  • Internet skills
  • Outlook
  • PowerPoint
  • Excel
  • Word
  • Copy typing
  • Audio typing
  • Speedwriting
  • Human Resource knowledge
  • Change Management knowledge
  • Public Speaking skills
  • Leadership training
  • Motivational training
  • Multitasking competency
  • Audio visual equipment operation

Custom Section

  • 050 222 9160
  • 054 430 5820

References

Available on request

Affiliations

  • Fundraising for events
  • Swimming
  • Hospitality
  • Entertaining
  • Traveling
  • Cooking
  • Comedy

Timeline

Projects/Events Coordinator

Media Majique Advertising,Events & Publications
01.2014 - 01.2017

Ambassador/Fundraiser Dream! Child Foundation

Scratch Studios
01.2013 - 01.2016

Head, National Mosquito Control Programme (NAMCOP)

Zoomlion - Sanitation & Mosquito Control Ghana
01.2011 - 01.2013

Legal Advisor & Executive Assistant

Gregory & Seeley Ltd (Opticians)
01.2008 - 01.2010

Legal Executive Administrative Assistant

Lee Bolton & Lee Solicitors
01.2007 - 01.2008

Fundraising/Events Coordinator & Legal Advisor

THANK U Charity
01.2005 - 01.2009

Fundraising/Events Coordinator & Legal Advisor

THANK U Charity
01.2005 - 01.2006

LLB (Hons) - Second Class Upper - Contracts, Tort, Legal Institutions, Equity & Trust, Land Law, EU Law, Criminal Law, Constitutional & Administrative Law

University of East London
09.2002 - 06.2004

LLB (Hons) - Bachelor of Laws including Human Rights, Good Governance, EU Tort Law & Legal Ethics

Utrecht University
09.2002 - 07.2004

Executive Assistant to the Chief of Staff

United Nations Mission in Kosovo (UNMIK -Pristina)
06.1998 - 01.2001

Assistant to Chief of Staff – Secretary General's Office

United Nations Mission in Kosovo
01.1998 - 01.2001

Executive Assistant

African Management Services - WorldTrade Centre
03.1997 - 06.1998

Civil Affairs / Public Relations Officer

United Nations Peacekeeping Force
02.1992 - 08.1997

Administrative Assistant

World Health Organization / World Trade Organization
01.1983 - 01.1992

Grade I - Medical Secretarial Diploma & Pitman's Shorthand & Typing

Harrow College for Higher Education
09.1979 - 06.1980

4 ‘A' Levels - English Literature, French, Business Administration & Biology

Pre-University Centre
09.1978 - 06.1979

A-Levels - French

Institute of Languages
09.1976 - 06.1978

8 ‘O' Levels - Grade I (including English and Maths)

Wesley Girls' High School (Boarding)
09.1971 - 06.1976
Nana A. Ackom-MensahExecutive Assistant