Summary
Overview
Work history
Education
Skills
Custom
Personal Information
Timeline
Generic

Namujumbi Ruth

London,Lon

Summary

Dedicated professional with a strong background in customer service and team leadership. Proven ability to manage day-to-day operations efficiently, handle complaints effectively, and maintain cleanliness and tidiness. Skilled in book and record keeping, procurement, and completing assignments promptly. Committed to delivering exceptional results and continuously improving operational processes.

Thorough cleaning professional experienced in working under tight deadlines. Exceeds client expectations with attention to detail, expertise in stain removal and work speed. Accomplishes assignments independently or with cleaning team.

Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

15
15
years of professional experience
6
6
years of post-secondary education

Work history

Cleaner/House Keeping

DNK Cleaning Limited
09.2024 - 03.2025
  • Core cleaning tasks include general cleaning which involves sweeping, mopping, vacuuming, and dusting floors, furniture, and surfaces
  • I also handle trash and recycling which includes emptying and recycling bins
  • Additionally it is my duty to report any hazardous conditions or needed repairs to the homeowner or manager in charge
  • I am also responsible for keeping the commercial establishment or private house organized and tidy

Business Development Manager/Customer Care Assistant

MS Electrical General Supplies
01.2017 - 03.2023
  • My duties here were to receive customers and visitors warmly, and helpfully
  • To develop and maintain comprehensive understanding of the company’s services and pricing structure
  • Stay informed about market behavior and competitive trends, and to adjust strategies accordingly
  • Schedule regular meetings with the sales supervisor(s) to discuss weekly sales activities, progress towards goals, and the status of potential customers
  • Coordinate the distribution of marketing materials effectively
  • Organize and participate in events and exhibitions
  • I also did administrative work such as filing reports, sending emails and opening posts
  • It was my responsibility to report to management any issues rising within the business and also Communication with both internal and external departments
  • It was my duty to assign roles task to the technical and servicing team(s)
  • Bookkeeping and balancing receipts made from sales and after-sale services by the agents at the end of the day
  • Reason for Leaving: I left because I was to traveling to the United Kingdom for an extended period of time

Librarian

Mukono Parents High School
01.2010 - 11.2016
  • Encouraging reading and literacy through programs, book clubs, and displays
  • Helping students and teachers find information and conduct research, teaching them how to evaluate sources and use information ethically
  • Effectively managing the library budget for resource acquisition and maintenance
  • Ensuring the library is clean, tidy, and well-organized
  • Writing book keeping reports on the status of the books handed in and handed out
  • Determining students’ needs and proposing appropriate service solution
  • Handling student’s complaints
  • Coordinating regular surveys/audits and developing tailor-made solutions to meet the needs of both teachers and students as well as other duties, as assigned
  • Reason for Leaving: I wanted to pursue something more challenging

Education

Diploma - Information Science

Kyambongo University
01.2005 - 01.2007

Uganda Advanced Certificate of Education - undefined

Bethany High School
01.2003 - 01.2004

Uganda Certificate of Education - undefined

Lubiri High School
01.1999 - 01.2002

Skills

  • Good customer service
  • Excellent team leader/player
  • Managing day-to-day operation
  • Complaint handling
  • Cleanness and tidiness
  • Book and record Keeping
  • Procurement
  • Ability to finish assignments and tasks in a timely manner

Custom

Available on request

Personal Information

  • Date of birth: 03/27/86
  • Nationality: Ugandan

Timeline

Cleaner/House Keeping

DNK Cleaning Limited
09.2024 - 03.2025

Business Development Manager/Customer Care Assistant

MS Electrical General Supplies
01.2017 - 03.2023

Librarian

Mukono Parents High School
01.2010 - 11.2016

Diploma - Information Science

Kyambongo University
01.2005 - 01.2007

Uganda Advanced Certificate of Education - undefined

Bethany High School
01.2003 - 01.2004

Uganda Certificate of Education - undefined

Lubiri High School
01.1999 - 01.2002
Namujumbi Ruth