Nametsegang Serai
East Tilbury,United Kingdom
Summary
Dedicated healthcare professional with extensive expertise in adult acute and critical care, trauma and emergency, and geriatric nursing. Demonstrates superior nursing knowledge and proficiency in advanced cardiac life support, infection control practices, and patient advocacy. Skilled in multidisciplinary collaboration, compassionate counselling, and evidence-based practice to ensure optimal patient outcomes. Committed to upholding privacy and dignity while delivering first-class patient care through empathetic communication and outstanding time management. Career goals include advancing public health education initiatives and enhancing community nursing services.
Offering strong foundation in healthcare support and patient care. Knowledgeable about communication, empathy, and teamwork from various healthcare roles. Ready to use and develop clinical skills, patient interaction, and medical knowledge in nursing role.
Compassionate General Nurse, committed to delivering high-quality patient care and ensuring positive outcomes. Skilled at managing complex cases and fostering supportive environment, leading to improved patient satisfaction and recovery rates. Recognised for enhancing care protocols and mentoring junior staff, contributing to overall team efficiency and excellence in healthcare delivery.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
General Nurse
Princess Marina Hospital
Gaborone , Botswana
2018.07 - 2022.05
- DUTIES ARE BUT NOT LIMITED TO BELOW;
- Observe and assess patients
- Administer treatments and medication
- Monitor and report symptoms and changes in patient status
- Collaborate with medical team on patient status
- Supervise junior nurses and allied healthcare professionals
- Cardiopulmonary resuscitation and critical care.
- Maintain complete and accurate patient records
- Prepare patients and assist with patient examinations and therapies
- Assist with diagnostic tests and interpret results
- Modify treatment plans where indicated
- Advise patients on health maintenance and preventative medicine
- Provide educational, emotional and psychological support to patients and family members
- Maintain a safe and clean working environment in compliance with healthcare procedures and regulations
- Adhere to infection-control protocols
- Follow medication administration and storage procedures and regulations
- Monitor and co-ordinate maintenance of equipment operation and inventory
- Educate and instruct patients on home care needs
- Coordinated discharge planning process facilitating smooth transition of patients back into the community.
- Collaborated with healthcare team to ensure seamless patient care.
- Delivered compassionate support for patients during recovery from procedures.
- Conducted thorough health assessments for early identification of potential complications.
- Oversaw wound dressings, ensuring cleanliness and preventing infection spread.
- Assisted elderly patients with daily tasks, promoting independence whilst maintaining dignity.
- Maintained accurate medical records, aiding effective communication amongst healthcare staff.
- Efficiently triaged incoming A and E patients prioritising those needing immediate attention.
- Liaised regularly with doctors to update on patient progress and alterations in condition.
- Responded promptly to emergencies providing critical first-aid treatment until emergency services arrived.
- Supported junior nurses through mentorship programmes enhancing their clinical skills and confidence.
- Improved patient wellbeing with regular repositioning to prevent pressure ulcers.
- Enhanced patients' comfort by managing pain levels effectively.
- Provided excellent patient care by administering medication, monitoring vitals and responding to health changes.
- Administered vaccinations during public health initiatives reducing community-wide disease prevalence.
- Palliative care provided; enhanced quality of life remaining for terminally ill patients.
- Educated family members about homecare techniques contributing towards faster recovery times for discharged patients.
- Administered IVs, adhering strictly to hygiene protocols to prevent potentially harmful infections.
- Established positive rapport with patients and families through active listening and compassionate care.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Administered medication in line with stringent drug regulations.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Supported physicians and consultants with tests and procedures.
- Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
- Prioritised health problems to assist patients in complex, urgent or emergency situations.
- Conducted informative handovers at shift end through concise and accurate reporting and communication.
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
- Trained and mentored junior team members, strengthening high-functioning, efficient clinical teamwork.
- Delivered life support with updated first aid and CPR training.
- Ordered, dispensed and administered prescribed medications and medical products.
- Administered oxygen and medication to achieve optimum health outcomes.
- Supported patients with critical conditions, planning and implementing targeted strategies for optimal recovery outcomes.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Assisted patients with healing and recovery after surgery.
- Mentored student and junior nurses, building confidence and competence to ensure outstanding patient provisions.
- Liaised with senior physicians to plan timely, successful patient discharges.
- Generated detailed and comprehensive patient care plans in collaboration with clinical teams.
- Used outstanding planning and prioritisation abilities to safely care for 80 patients.
- Used oral, topical and IV medications to manage patient symptoms.
- Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
- Handled patients' hygiene needs in support of personal dignity and optimum wellness.
- Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
- Dealt with emergencies with calm and composure.
- Followed modern nursing standards for optimum treatments and patient protection.
- Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
- Helped deliver stabilising and life-saving treatments during medical emergencies.
- Assisted team with developing balanced care plans incorporating physical, mental and social needs.
- Stayed up-to-date on the latest nursing developments to provide best patient care.
- Coordinated care across large wards based on patient priorities and requests.
- Supported community health initiatives and delivered seminars targeted at specific patient groups.
- Participated in health education programmes and nurse education activities in clinical and community settings.
- Eased family anticipation by updating regularly on patient progress, developments and treatment changes.
- Complied with quality healthcare standards to uphold hospital reputation.
- Leveraged person-centred care to develop care plans and enhance recovery process.
- Advised on dietary, nutrition and illness prevention.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
- Oversaw, trained and mentored student and junior nursing staff.
- Facilitated research into [Area of study] and compiled information for technical papers.
General Nurse
Mahetwe Health Post
2014.01 - 2018.01
- DUTIES WERE BUT NOT LIMITED TO BELOW;
- Outpatient consultation.
- Dispensing of medication.
- Specimen collection.
- Child welfare
General Nurse
Kgosing Clinic(Molepolole)
2013.01 - 2014.01
- DUTIES WERE BUT NOT LIMITED TO BELOW;
- Outpatient consultation.
- Dispensing of medication.
- Specimen collection.
- Child welfare
- Supervision of junior staff
- ARV dispensary
- Mobile clinic
- School health and public health education
- Vital signs checking
- Stock control
General Nurse
Bokaa Clinic(Molepolole)
2012.01 - 2013.01
- DUTIES WERE BUT NOT LIMITED TO BELOW;
- Outpatient consultation.
- Dispensing of medication.
- Specimen collection.
- Child welfare
- Supervision of junior staff
- ARV dispensary
- Mobile clinic
- School health and public health education
- Vital signs checking
- Stock control
Education
Advanced Diploma - General Nursing
Institute of Health Sciences(HIS), University of Botswana Affiliate
2007.08 - 2011.06
Botswana General Certificate of Secondary Education(BGCSE) - BGCSE
YWCA Private School
Gaborone 2006.01 - 2006.11
Level 2 - Mental Health and Wellbeing
West London College
Ealing,Hammersmith and Fulham 2025.03 - 2025.07
Skills
- Teamwork
- Communication
- Problem solving
- Planning and organizing
- Adaptability
- Pressure absorbance
- Medical/Surgical Wards
- Obstetrics and Labour
- Trauma and Emergency
- High Health Care
- HIV related counselling
- Project management
- Interpersonal skills
- Computer literacy
- Case management proficiency
- Intensive care unit practice
- End-Of-Life care sensitivity
- Haematology awareness
- Palliative care understanding
- Proactive initiator
- Urinary catheterisation
- Geriatric nursing
- Medical team liaisoning
- Oxygen therapy applications
- Phlebotomy techniques
- Nebulizer treatment conducting
- Electrocardiogram interpretation
- Immunisation administration
- Health promotion activities
- Use of medical software
- Privacy and dignity upholding
- Time efficient management
- Advanced cardiac life support
- Sterile technique application
- Patient nutrition planning
- Health literacy promotion
- Administration of medications
- Infection control practices
- Medical equipment operation
- Cardiology expertise
- Catheterization technique
- Immunisation delivery
- Surgical aftercare
- Renal care understanding
- Compassionate counselling
- Tube feeding administration
- Therapeutic interaction
- End-Of-Life decision making
- Basic life support
- Palliative Care
- Dementia awareness
- Medication Administration
- Pain management
- Mental health support
- Confidentiality maintenance
- Intravenous therapy
- Cultural competency
- Aseptic technique
- Empathetic communication
- Crisis Intervention
- Multidisciplinary collaboration
- Vital signs monitoring
- Patient advocacy
- Wound dressing
- Patient education
- Blood glucose testing
- Learning disabilities understanding
- Infection prevention and control
- Phlebotomy
- Patient record management
- Patient comfort
- Applicant tracking
- Percutaneous endoscopic gastrostomy (PEG)
- Mental health needs assessments
- Accident & Emergency (A&E) support
- Evidence-Based Practice
- Routine investigations
- Clinical assessment
- Superior nursing knowledge
- 24-hour nursing home care
- Rehabilitation assessments
- Pre- and post-operation care
- Diagnostic Testing
- Patient confidentiality
- Basic Life Support Certification
- Weight loss advising
- Adult acute and critical care
- Complex medical care
- Acute and critical care
- Clinical procedure preparations
- Compassionate care
- Clinical assessment tools
- Clinical care
- Outstanding communication
- Emotional resilience
- Excellent time management
- Health education
- Health checks
- Empathetic listening
- Patient-centred approach
- Data confidentiality
- Critical care
- Adult care
- Chronic wound care
- First-class patient care
- Accurate record-keeping
- Catheter and tracheotomy care
- Public health education
- Care procedure knowledge
- Community nursing
LANGUAGES
Setswana
English
FLUENCY: Speaking 100% Writing 100% Reading 100% Listening 100%
REFEREES
- Vino B., Setshwantsho, Chief Registered Nurse, +267 72 430 904, +267 3621510/11, Princess Marina Hospital, Gaborone, P O Box 258 Gaborone
- Onthatile, Medupe, Senior Nursing Officer, +267 72 856 687, +267 363 2301, Ministry Of Health and Wellness, Gaborone, Private Bag 0038 Gaborone
- Ms, Garekwe, Chief Registered Nurse, +267 362 1649, Princess Marina Hospital, Gaborone, P O Box 258 Gaborone
INTERESTS
- Professional and personal growth., Being an inspiration to the society., Helping the needy., Succeeding my goals and objectives.
- Reading: I enjoy reading., Sports: I like volleyball and gym training., Socializing.
QUALITIES
- Organized
- Value for time
- Disciplined
- A great team worker
- Leadership qualities and skills
- Integrity
- Decisive
- Responsible and reliable
Timeline
Level 2 - Mental Health and Wellbeing
West London College
2025.03 - 2025.07
General Nurse
Princess Marina Hospital
2018.07 - 2022.05
General Nurse
Mahetwe Health Post
2014.01 - 2018.01
General Nurse
Kgosing Clinic(Molepolole)
2013.01 - 2014.01
General Nurse
Bokaa Clinic(Molepolole)
2012.01 - 2013.01
Advanced Diploma - General Nursing
Institute of Health Sciences(HIS), University of Botswana Affiliate
2007.08 - 2011.06
Botswana General Certificate of Secondary Education(BGCSE) - BGCSE
YWCA Private School
2006.01 - 2006.11