NAMATOVU DIANA
Middlesbrough,North Yorkshire
Summary
Dedicated professional with expertise in dignity maintenance and communication proficiency, ensuring exceptional patient relations and personal care support. Skilled in housekeeping and cleaning, records management, and care team coordination, contributing to efficient safeguarding procedures and emotional support. Committed to enhancing patient well-being through compassionate care and effective collaboration within healthcare teams.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work history
Care Assistant
AL-IHSAN HOSPITAL
IGANGA- Uganda, Kigulu
01.2024 - 06.2025
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Delivered excellent customer service by addressing concerns of patients' families.
- Upheld dignity and respect at all times when assisting older adults with personal tasks such as bathing or dressing.
- Adapted communication styles to suit individual residents' needs, fostering understanding and trust.
- Assisted in feeding older adults who required help during meal times, maintaining their nutritional intake.
- Liaised with other members of the support team to ensure consistency in care provision.
- Facilitated social activities for residents, promoting engagement and mental stimulation.
- Fostered positive relationships with families and friends of residents, enhancing community ties.
- Provided emotional support for elderly individuals, fostering a sense of security and companionship.
- Monitored health status of elderly patients regularly, promptly reporting any issues to medical staff.
- Helped patients to take medication as prescribed by medical professionals.
Social and Behavioral Communication OFFICER
Communication for development Foundation Uganda
Jinja
01.2018 - 09.2022
- Coordinated community outreach events for improved local relations.
- Managed social media platforms, enhancing online visibility and reputation.
- Trained new hires on company's communication protocols ensuring consistency of message delivery across all levels of the organisation.
- Regularly communicated with stakeholders keeping them abreast of important updates.
- Designed and developed comprehensive activity workplans for Social and Behavioral Change Communication (SBCC) and community engagement, informing strategic discussions on key issues to address for effective and sustainable program delivery, ultimately enhancing community and health facility support
Education
Diploma in Care giving - Care giving and support
Alison E-learning
Online 08.2024 - 05.2025
Bachelor of Business Administration - Business management
Makerere University
Kampala/Uganda 08.2010 - 07.2016
Skills
Dignity maintenance
Communication proficiency
Patient relations
Housekeeping and cleaning
Records management
Personal care support
Care team coordination
Safeguarding procedures
Emotional support
Timeline
Diploma in Care giving - Care giving and support
Alison E-learning
08.2024 - 05.2025
Care Assistant
AL-IHSAN HOSPITAL
01.2024 - 06.2025
Social and Behavioral Communication OFFICER
Communication for development Foundation Uganda
01.2018 - 09.2022
Bachelor of Business Administration - Business management
Makerere University
08.2010 - 07.2016
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