Naman Goti
London,UK
Summary
Highly skilled professional with expertise in Microsoft Excel, problem solving, and team training and staff development. Demonstrates exceptional time management and multitasking abilities, coupled with strong customer service and conflict resolution skills. Proven leadership in shift coordination, showcasing flexibility and adaptability in dynamic environments. Committed to leveraging these competencies to drive organisational success and foster a collaborative workplace culture.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's UK
London
02.2022 - 04.2025
- Promoted to Crew Trainer after 1.5 years, taking on additional responsibilities in staff training and supervision
- Trained new employees, monitored performance, and ensured quality and compliance standards
- Completed a 1-year industry placement during this role as part of academic requirements
- Supported inventory management by monitoring stock levels and reporting shortages to supervisors
- Acted as a shift leader when required, overseeing operations and ensuring smooth workflows during busy periods
Floor supervisor
om cash and carry
London
09.2021 - 02.2022
- Ensured cleanliness, resulting in an improved health and safety record.
- Executed promotional strategies at store level, improving product visibility.
- Led team meetings for clearer communication and task delegation.
- Provided first-line support to staff members, resolving issues promptly.
Education
Higher secondary - Commerce
P.P Savani Chaitanya Vidhya Sankul
Surat, IndiaBachelor of Arts - Business Management
Middlesex University
London 09/2021 - 06/2025
Skills
- Microsoft Excel
- Problem solving
- Team training and staff development
- Time management and multitasking
- Customer service and conflict resolution
- Leadership and shift coordination
- Flexibility and adaptability
Certification
Bloomberg Market Concepts (BMC), Completed self-paced course on financial markets, economics, and portfolio management
Achievements & Extracurricular
- Promoted to Crew Trainer while studying full-time
- Balanced work, study, and placement experience successfully
- Participated in business-related group projects and class presentations
Timeline
Crew Trainer
McDonald's UK
02.2022 - 04.2025
Floor supervisor
om cash and carry
09.2021 - 02.2022
Higher secondary - Commerce
P.P Savani Chaitanya Vidhya Sankul
Bachelor of Arts - Business Management
Middlesex University
09/2021 - 06/2025
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