Nakako Hashimoto
London
Summary
Bilingual C-suite level Executive Assistant. An excellent team player with strong organisational, analytical and time management skills with the ability to set priorities whilst managing multiple tasks within short time frames with minimal supervision. Discrete, professional, polite and able to work under pressure while remaining calm. Has strong work ethic with proven technical skills; translating, Outlook Calendar management, organising travel logistics and itineraries, coordinating projects, and event management. Diligent, trustworthy, proactive, enthusiastic and adaptable to change. Has strong team collaboration skills and able to build and maintain good working relationships with people internally and externally at all levels.
Overview
17
17
years of professional experience
Work history
Executive Assistant to President / Head of Admin
Kennedy Wilson Europe
Mayfair
10.2012 - Current
- Management of complex calendars, often with conflicting priorities and across different time zones. Supplying timely reminders of upcoming meetings and events
- Provide full administrative service including answering telephone, processing post and email screening, to minimise correspondence backlogs
- Draft correspondence and prepared presentations with keen attention to detail
- Facilitate smooth communication between the President and staff, including assigning tasks to members of staff on behalf of the President
- Schedule and reschedule meetings and calls efficiently, with careful consideration for priorities
- Travel Management, book commercial flights, accommodation, visas, ground transportation for property asset tours in accordance to the company's travel policies, as well as organising private jets and executive cars for President
- Liaise with Facilities Manager, IT team, property manager, and various service providers to ensure all equipment, IT, facilities and work environment are maintained to optimum levels at all times
- Mentor and manage the admin team of 6 members to drive performance and maximise the senior team's efficiency
- Maintain files and digitised records to ensure ease of accessibility and retrieval by team members.
- Event Management, plan and efficiently organise large and small-scale events from start to finish, including staff Christmas parties, staff socials, drink receptions and other ad hoc external and internal events
- Book restaurants, private dining rooms, catering for various internal and external corporate meetings
Personal Assistant to the Managing Director
Mizuho International plc
City of London
10.2011 - 09.2012
- Provide secretarial support for the Managing Director, liaising with external organisations where he holds non-executive external positions
- Carry out background research and present findings efficient filing of notes and documents
- Arrange travel for business trips, including booking flights, accommodation, visas, ground transportation
- Meet and greet visitors at all levels of seniority
- Managing all forms of correspondences, enquiries and requests; screen telephone calls/emails, liaising with other internal/external senior officers, subsidiaries of the Mizuho Group, external clients, etc
- Answered phones and took messages or routed calls to correct people
- Arranged restaurants, private dining rooms, venues for various meetings, events
- Kept MD informed of upcoming commitments and responsibilities
- Scheduled Board of Directors meetings, and Committee meetings, assisting with meeting materials distribution, meeting room set up and agendas.
Team Secretary/Senior Administrative Assistant
Mitsui & Co Europe plc
London
06.2008 - 09.2011
- Managing calendar and daily schedule of two Divisional Senior Officers of the Energy & Mineral Resources Division
- Scheduling meetings and setting up phone calls and VCs liaising with Tokyo HQ and regional EMEA offices
- Travel management, including booking flights, accommodation, cars, preparing gifts, visas, producing detailed itineraries
- Provided administrative support to the Division
- Organising events and conferences for internal and external purposes, such as team socials, staff golf competitions
- Translation from Japanese into English and vice versa
- Drafted professional business letters and email correspondence.
- Greeted VIP visitors promptly and professionally, providing friendly, knowledgeable assistance.
- Maintained and updated departmental mailing list and phone directory.
- Sourced office supplies in line with procurement guidelines to achieve value for money.
- Prepared professional high quality presentations using Microsoft PowerPoint and Excel spreadsheets.
Japanese Corporate Guest Relations Coordinator
Chelsea Cloisters Services Ltd
London
06.2006 - 06.2008
- In charge of administrative day to day running of the Japan Desk
- Negotiating letting contracts with individuals/groups, estate agents, corporate clients
- Marketing including advertising, making cold calls, pitching to potential customers
- Customer Service; face to face and written communication, resolving complaints
- Filing documents and maintaining database
- Implemented marketing actions that resulted in 50% sales increase
- Checking in and checking out VIP customers
Education
Postgraduate Diploma - Translation (English/Japanese)
London Metropolitan University
2011 - 2013
The Eiken Test in Practical English Proficiency -
The Society for Testing English Proficiency
2012 -
Secretarial/PA Diploma - SOUTERS
Souters Training Centre
London 2009 -
B.A - Korean Studies
SOAS, University of London
London 2002 - 2006
Skills
- Calendar Management
- Bilingual, Japanese and English
- Travel Management
- Microsoft Office - MS Word, PowerPoint, Excel
- Event Organisation
- Service-minded, People skills
- Mentoring and training administrative staff
Languages
English
Fluent
Japanese
Native
Korean
Intermediate
Timeline
Executive Assistant to President / Head of Admin
Kennedy Wilson Europe
10.2012 - Current
Personal Assistant to the Managing Director
Mizuho International plc
10.2011 - 09.2012
Team Secretary/Senior Administrative Assistant
Mitsui & Co Europe plc
06.2008 - 09.2011
Japanese Corporate Guest Relations Coordinator
Chelsea Cloisters Services Ltd
06.2006 - 06.2008
Postgraduate Diploma - Translation (English/Japanese)
London Metropolitan University
2011 - 2013
The Eiken Test in Practical English Proficiency -
The Society for Testing English Proficiency
2012 -
Secretarial/PA Diploma - SOUTERS
Souters Training Centre
2009 -
B.A - Korean Studies
SOAS, University of London
2002 - 2006
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