Najma Hersi
London ,Brent
Summary
Driven and friendly student with experience in retail and customer-facing roles. Strong communication skills, a positive attitude, and a proven ability to work well with people in busy environments. Eager to bring energy and excellent customer service in a retail team.
Overview
3
3
years of professional experience
Work history
Maths tutor
Self-employed
2025.09 - 2026.04
- Assisted pupils with homework tasks ensuring they understood the work set by their school teachers.
- Tailored tutoring sessions to improve individual student performance.
- Simplified mathematical theories for better comprehension amongst students.
- Provided feedback to students, improving their problem-solving skills.
Shop assistant
JD sports
London
2024.10 - 2025.08
- Maintained a clean, organised, and welcoming store environment.
- Operated the till and processed cash and card payments.
- Handled queries regarding products, providing detailed information as necessary.
- Assisted customers in finding desired items to enhance their shopping experience.
- Organised and maintained the stockroom to ensure products were easy to locate and shelves were fully stocked.
Charity fundraiser
On Job magazine
London
2023.01 - 2024.02
- Engaged with members of the public to raise awareness about community initiatives and encourage charitable donations.
- Worked collaboratively with team members during fundraising campaigns and community events.
- Built rapport quickly and used persuasive communication skills to meet fundraising targets.
- Collected and recorded donations accurately while maintaining professionalism and integrity.
Education
Accounting and Finance
The University of Warwick
CoventryA-Levels -
Hampstead School
London06.2025
GCSEs -
The Crest Academy
London06.2022
Skills
- Flexible
- Teamwork skills
- Communication
- Problem solving
- Time management
- Customer Service
Languages
English
Proficient (C2)
A1
Somali
Upper intermediate (B2)
A1
Additional Information
Reading, exercising, cooking, fashion and beauty.
Timeline
Maths tutor
Self-employed
2025.09 - 2026.04
Shop assistant
JD sports
2024.10 - 2025.08
Charity fundraiser
On Job magazine
2023.01 - 2024.02
Accounting and Finance
The University of Warwick
A-Levels -
Hampstead School
GCSEs -
The Crest Academy