Najla Issa
London
Summary
Analytical student with diverse experience in engineering, technology, finance, and customer service. Demonstrates strong communication and problem-solving abilities, consistently delivering high-quality results in dynamic environments.
Overview
3
3
years of professional experience
Work history
Sales assistant
Tottenham Hotspur
London, Tottenham
05.2025 - Current
- Delivered exceptional after-sales service, driving repeat business.
- Managed till operations, minimising customer waiting time.
- Trained new staff members to cultivate a supportive work environment.
- Balanced multiple tasks while ensuring high-quality customer care.
- Achieved daily KPIs and sales targets of £11,000 during stadium events.
Technology Work Experience Student
Dojo Tech
Barbican, London
11.2022 - 11.2022
- Explored finance and technology sectors at Dojo to gain industry insights.
- Networked with employees to understand client-focused solutions.
- Collaborated with a backend engineer on a coding project, achieving Best Presentation award.
- Developed skills in problem-solving, process review, and performance monitoring.
Education
A-Levels -
London Academy of Excellence
09/2022 - 08/2024
GCSEs -
Enfield County School
09/2017 - 08/2022
Skills
- Microsoft Excel proficiency
- Python programming
- Data analysis and visualization
- Analytical thinking
- Technical awareness
- Team collaboration
Extracurriculars and Projects
Imperial College London – Battersea Station Engineering Project
January 2025
Worked with a team and a senior consultant at Buro Happold on a week-long redevelopment project. Researched stakeholders, transport links, and then designed with financial considerations, an innovative pitch that impressed industry professionals. Delivered a professional report and presentation, incorporating 3D modelling software to visualise the concept for the client.
Natixis Investment Banking Insight day
November 2024
-Attended an insight day at Natixis, a global financial institution specialising in investment banking and capital markets. Networked with professionals from Sales, Global Markets, and Marketing, gaining insight into financial markets, client relations, key industry skills, and the role of ESG in sustainable finance. I was later shortlisted for a Natixis scholarship, placing among the final 6 candidates.
Oxford University, St Peter's College Residential
April 2023
-I was selected for a week-long programme exploring university-level engineering and mathematics. I completed problem sheets and workshops. I developed skills in libraries such as Matplotlib and NumPy to plot data and perform linear regression, solve systems of linear equations, and apply numerical root-finding methods.
Accomplishments
- Texel Insurance broker scholar- Awarded a grant in 2023 for academic excellence and recognised for future potential.
- Duke of Edinburgh (Bronze) -Volunteering in the community, participating in sports, and undertaking expedition challenges.
- Medicines Sans Frontieres Fundraising -Led a charity event, acquiring skills in client engagement, sales and raised £3,000.
- Air League -Shortlisted for Air League flying scholarship
- LinkedIn Learning: Excel Course-Completed an advanced Excel course, gaining proficiency in data analysis, formulas, and efficient spreadsheet management.
Timeline
Sales assistant
Tottenham Hotspur
05.2025 - Current
Technology Work Experience Student
Dojo Tech
11.2022 - 11.2022
A-Levels -
London Academy of Excellence
09/2022 - 08/2024
GCSEs -
Enfield County School
09/2017 - 08/2022