Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Timeline
Generic

Naina Agarwal

Crawley,West Sussex

Summary

Hardworking, motivated, and enthusiastic individual seeking opportunities to gain exposure and hands-on experience in both clinical and administrative settings. Skilled in providing frontline support to individuals at service counters and delivering effective administrative assistance, including shadowing the receptionist at a GP surgery to observe and support patient interactions. Dedicated and reliable team player with volunteer experience leading group activities and supporting elderly residents in completing daily tasks. Proactive problem-solver with strong customer service skills, able to remain calm and efficient while meeting tight deadlines.

Overview

1
1
year of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Care Home volunteer

Tudor House
Croydon, City of London
06.2024 - 06.2024
  • Supported residents, including those with dementia, through some daily activities and companionship
  • Enhanced my communication skills by adapting to individual needs
  • Worked together with staff to engage the residents in various team games, demonstrating teamwork
  • Assisted residents to accomplish everyday tasks.


Cashier

British Heart Foundation
Horley, Surrey
09.2023 - 03.2024
  • Volunteered weekly at British Heart Foundation
  • Served customers at the till, giving them a great experience
  • Engaging with customers to accurately identify needs and deliver appropriate solutions.
  • Maintained a clean workspace by working with my colleagues
  • Responsible for meeting and greeting customers
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Helped the team with stock reconciliation

Education

A-Levels - Biology, Chemistry and Physics

College of Richard Collyers
UK
09.2023 - 08.2025

Skills

  • Customer service
  • Team player
  • Problem- solving
  • Time management
  • Communication skills
  • IT proficiency
  • Calm under pressure

Accomplishments

  • Winner of a team debate competition- developed confidence in public speaking, demonstrated teamwork, clear communication, quick decision making, and the ability to stay calm under pressure when presenting arguments effectively

Certification

Medical Receptionist - CPD Certified delivered by Academy for Health & Fitness

Timeline

Care Home volunteer

Tudor House
06.2024 - 06.2024

Cashier

British Heart Foundation
09.2023 - 03.2024

A-Levels - Biology, Chemistry and Physics

College of Richard Collyers
09.2023 - 08.2025
Naina Agarwal