Naim Khan
London, England, United Kingdom
Summary
Results-driven travel consultant specialising in personalised itinerary development and client engagement through effective marketing initiatives. Demonstrated commitment to exceptional customer service and creating unforgettable travel experiences. Skilled in destination research, flight and hotel bookings, and adept at navigating complex logistical challenges. Strong background in social media management and promotional campaigns aimed at boosting client acquisition and booking rates.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Travel Consultant
Southall Travel
London
2024.03 - 2026.01
- Managed diverse client portfolios, delivering customised travel solutions that increased repeat bookings by 25%.
- Coordinated all aspects of client travel, ensuring seamless experiences from flights to tailored itineraries.
- Advised on visa, insurance, and destination options, empowering informed client choices.
- Negotiated effectively with airlines, hotels, and vendors, optimising travel arrangements cost-effectively.
- Drove promotional campaigns for seasonal offers and packages, achieving 15–20% growth in bookings.
- Resolved complex client issues swiftly, fostering customer loyalty and satisfaction.
- Developed feedback processes to continuously improve service quality and client experience.
Travel Advisor
Zaitoon Travel
London
2022.12 - 2024.02
- Directed social media management to elevate brand awareness and drive sales, increasing followers by 35%.
- Delivered personalised travel itineraries, generating repeat bookings and client referrals.
- Guided clients on destinations, travel options, and budgets, building satisfaction and trust.
- Resolved client issues quickly, preserving loyalty and company reputation.
- Contributed to growth of local client base while maintaining accurate employee and customer records
Marketing Assistant (12-month FTC)
GVE London Ltd
London
2021.11 - 2022.11
- Achieved a well-received marketing campaign for luxury and high-performance vehicles.
- Increased Instagram followers by 25% within six months through engaging posts and short-form videos.
- Drove a 15% uplift in showroom enquiries through informed marketing strategies derived from market research and competitor analysis.
- Realised a 20% higher email open rate compared to industry averages through effective campaign coordination.
- Contributed to a 30% rise in engagement per post by supporting high-quality photography and video shoots.
- Improved lead conversion by 10% through continuous monitoring and reporting of campaign performance.
Education
Bachelor of Arts - International Marketing
University of Westminster
London 2018.09 - 2021.06
Skills
- People-led Travel Management & Client Relationship Building
- SME & Individual Client Portfolio Management
- Business & Leisure Travel Planning
- Flight, Hotel & Transport Bookings
- Travel Documentation, Visas & Insurance Guidance
- Negotiation & Vendor Management
- Customer Service Excellence & Retention
- Sales & Promotion of Travel Packages
- Marketing & Digital Awareness
- Time Management & Problem-Solving
- Communication & Interpersonal Skills
Affiliations
- Travel & Cultural Exploration
- Photography & Videography
- Fitness & Outdoor Activities
- Volunteering & Community Work
- Reading & Personal Development
Timeline
Travel Consultant
Southall Travel
2024.03 - 2026.01
Travel Advisor
Zaitoon Travel
2022.12 - 2024.02
Marketing Assistant (12-month FTC)
GVE London Ltd
2021.11 - 2022.11
Bachelor of Arts - International Marketing
University of Westminster
2018.09 - 2021.06