Nahidul Islam
London,United Kingdom
Summary
A highly skilled professional with expertise in customer service and support, data analysis, and IT literacy. Demonstrates strong communication abilities, effective rota management, and proficiency in operating processes and procedures. Adept at code checking, product enquiry and adjustment, as well as merchandising and replenishing in order. Known for flexibility, self-motivation, and being a team player. Career goals include leveraging analytical skills to drive operational efficiency and enhance customer satisfaction.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work history
Trading Assistant
Sainsbury's, Dalston
London, United Kingdom
2025.01 - Current
- Replenishing Stock on Produce, Fresh, Groceries, Bakery, and non Food section
- Planning & implementing the assigned Task
- Code Checking
- Helping unload the delivery
- Serving Customers on Till, Self Checkout & Customer Service
- Focus on Availability (FOA)
Trading Assistant
Sainsbury's, Stamford Hill
London, United Kingdom
2023.08 - 2024.12
- Code Checking
- Dispose the Damaged & out of code products
- Replenishing Stock
- Checking dates across fresh produce and grocery products
- Helping unload deliveries
- Serving Customers on till & Customer Service
Team member
KFC Stratford
London, United Kingdom
2022.10 - 2025.08
- Managed cash register transactions for accurate record keeping.
- Conveyed product information effectively to customers, promoting sales.
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Collaborated closely with management on promotion strategies, boosting store visibility.
Education
Master of Science - Purchasing Logistics & Supply Chain Management
University of Bedfordshire
Luton 2022.09 - 2024.09
Bachelor of Business Administration - Marketing
Jagannath University
Dhaka, Bangladesh 2012.01 - 2017.12
Skills
- Good Communication
- Keyboard skill
- IT Literate
- Enquiry & Adjustment of product
- Rota Management
- Code Checking
- Replenishing in order
- Customer Service & Support
- Merchandising
- Team Player
- Flexibility & Self Motivation
- Computer, Ms Office
- Data Analysis
- Operating process & procedures
Languages
English
Fluent
Bengali
Native
Hindi
Fluent
Urdu
Fluent
Timeline
Trading Assistant
Sainsbury's, Dalston
2025.01 - Current
Trading Assistant
Sainsbury's, Stamford Hill
2023.08 - 2024.12
Team member
KFC Stratford
2022.10 - 2025.08
Master of Science - Purchasing Logistics & Supply Chain Management
University of Bedfordshire
2022.09 - 2024.09
Bachelor of Business Administration - Marketing
Jagannath University
2012.01 - 2017.12