Nahal Moradi Azad
Summary
Dedicated and adaptable Pharmacist with strong clinical knowledge and a deep understanding of both business performance and patient care within the Boots network. Passionate about growing the pharmacy and delivering My Perfect Pharmacy standards. Having trained and practised in a large, high-volume store, I've developed the ability to work efficiently under pressure, manage complex patient queries, and maintain exceptional accuracy in every task. I consistently apply GPhC standards to guide safe and effective decision-making, upholding patient safety. Known for my flexibility, leadership, and problem-solving skills, I adapt quickly to new teams and environments, ensuring smooth operations and the highest standards of service. I take pride in building strong relationships and fostering loyalty with both patients and colleagues, thereby promoting trust, collaboration, and long-term engagement.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Relief Pharmacist
Boots
London
08.2025 - 11.2025
- Deliver wide range of NHS services, following completion of relevant CPPE training, consistently achieving weekly service and dispensing targets, and taking ownership of learning.
- Responsible for safe and accurate supply of approximately 1,500 prescriptions per week, maintaining clinical precision and patient confidence.
- Relief pharmacist who adapts quickly to new environments and team structures, drawing on experience across both small and high-volume branches to maintain seamless operations and service continuity.
- Work in partnership with store manager and lead and support pharmacy teams to ensure efficient workflow, clear communication, and compliance with company and GPhC standards.
- Prioritise patient safety and clinical accuracy, conducting final checks with exceptional attention to detail and adherence to SOPs and pharmacy operations.
- Coordinate care home, dosette, and instalment dispensing, ensuring timely preparation and high levels of accuracy for vulnerable patients.
- Conduct clinical audits and contribute to continuous quality improvement across all areas of pharmacy practice.
- Build effective relationships with GPs and healthcare professionals to optimise care pathways and promote evidence-based prescribing.
- Demonstrate strong business awareness, controlling costs and aligning clinical delivery with store targets and overall company objectives.
- Provide tailored over-the-counter advice, adapting communication to diverse patient needs and ensuring trust, safety, and satisfaction.
- Actively engage in professional development and clinical updates to remain current with therapeutics and best practices.
- Ensure team members undertake appropriate learning for assigned tasks and strictly follow Standard Operating Procedures (SOPs) to uphold safety and quality, and when necessary, provide constructive feedback.
Trainee Pharmacist
Boots
London
08.2024 - 07.2025
- Gained experience in clinical and operational pharmacy practice, applying scientific knowledge to patient care by receiving constructive feedback from supervisors.
- Managed complex cases and collaborated in multidisciplinary teams to ensure safe, effective medication use.
- Participated in clinical audits, enhancing understanding of evidence-based practice and quality improvement.
- Took part in public health campaigns, including smoking cessation, and raising awareness about health issues.
- Demonstrated excellent customer service skills by providing advice on over-the-counter medicines.
- Responsible for increasing number of hypertension and pharmacy first targets in store by teaching staff how to identify eligible patients and keeping tally charts to promote incentive-based engagement.
- Provided outstanding customer service to maximise growth and profitability of pharmacy department.
- Assisted pharmacists and dispensers, resulting in increased productivity.
- Participated in monthly PDP reviews with store manager, received feedback and developed leadership, communication, and workflow coordination skills, supporting team management and patient counselling.
Laboratory Trainee
Salim Clinic
Tehran
06.2024 - 07.2024
- Completed two-month lab placement in clinic with 450+ staff.
- Gained hands-on experience in PCR, IHC, cell culture, and Bradford protein assays.
- Developed skills in experimental technique, workflow management, data interpretation, and reporting results.
Pharmacy Student
Royal National Orthopaedic Hospital
London
06.2023 - 06.2023
- Shadowed pharmacists in critical care, gaining experience in clinical decision-making and multidisciplinary teamwork.
- Participated in case discussions, audits, and explored new therapeutic technologies.
- Conducted research project on smoking and lung health, including data collection, analysis, and presentation.
- Strengthened skills in data analysis, scientific communication, and evidence-based evaluation.
Publicity Team Member
University College London (Fight The Fakes)
London
09.2020 - 08.2021
- Worked in a 40-student publicity team for PharmSquared SOP magazine, writing articles and liaising with media, including The Pharmaceutical Journal.
- Interviewed pharmacy experts, summarised WHO documentation, and published content across social media platforms.
- Contributed to public education projects on detecting falsified medicines through videos and social media campaigns.
Education
Master of Pharmacy - Master of Pharmacy - First Class Honours
University College London
London 09.2020 - 06.2024
Skills
- Patient-centred communication and counselling across diverse needs
- Strong clinical accuracy and attention to detail in dispensing and checking
- Leadership, team coordination and management
- Multi-tasking and proactive problem-solving
- Adaptability to changing environment
- Independent decision-making
- Resilience and managing work under pressure
Hobbies and interests
- Playing the piano
- Reading books
- Cooking different cuisines and pastries
- Playing sports (tennis and yoga)
Languages
English
Fluent
Persian
Native
Certification
- Emergency and Oral Contraception Services
- Pharmacy Quality Scheme
- NHS Discharge Medicines Services and New Medicine Services
- Pharmacy First Services
- Vaccination Services (Influenza)
- Inhaler Technique for Health Professionals
- Hypertension
- Minor Ailments
- Safeguarding Adults and Children Level 2
References
References available upon request.
Timeline
Relief Pharmacist
Boots
08.2025 - 11.2025
Trainee Pharmacist
Boots
08.2024 - 07.2025
Laboratory Trainee
Salim Clinic
06.2024 - 07.2024
Pharmacy Student
Royal National Orthopaedic Hospital
06.2023 - 06.2023
Master of Pharmacy - Master of Pharmacy - First Class Honours
University College London
09.2020 - 06.2024
Publicity Team Member
University College London (Fight The Fakes)
09.2020 - 08.2021