NAGMA PATHAN

• Coordinated team activities to uphold safety protocols during daily operations.
• Mentored new team members, delivering training on equipment usage and procedures.
• Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
• Implemented process improvements that enhanced efficiency and elevated team performance.

• Managed daily sales operations and administrative tasks to ensure workflow continuity.
• Coordinated interdepartmental communication to facilitate information sharing and issue resolution.
• Developed efficient filing systems for accurate record-keeping and document retrieval.
• Supported preparation of sales reports by gathering data and presenting findings to management.

• Assisted customers in identifying their needs and recommending appropriate products.
• Provided detailed product information to enhance customer understanding and satisfaction.
• Managed inventory levels effectively to ensure availability of popular items for customers.
• Developed rapport with customers to foster loyalty and encourage repeat business.
• Built relationships with customers through friendly interaction and assistance.
• Maintained shop floor cleanliness for an inviting shopping environment.

• Cultivated strategic partnerships with key stakeholders, enhancing market presence.
• Identified and pursued new business opportunities through comprehensive market analysis.
• Collaborated with cross-functional teams to align product offerings with client requirements.
• Executed targeted marketing campaigns to increase brand visibility and engagement.

• Acquired extensive product knowledge to address client inquiries and objections effectively.
• Conducted comprehensive market research, identifying potential leads to enhance sales strategies.
• Collaborated with the marketing team to create tailored promotional materials for target audiences.
• Implemented effective lead generation techniques, expanding client base and increasing engagement.

• Executed orders while updating Tally and ERP daily.
• Prepared quotations, work orders, and weekly sales reports.
• Generated proforma and commercial invoices for sales transactions.
• Compiled monthly special reports detailing project backgrounds for management.
• Analyzed packaging lists to ensure compliance and accuracy.
• Participated in dispatch activities, securing timely product delivery.
• Obtained sample approvals to validate product quality before dispatch.

• Developed strategic partnerships with key stakeholders to drive business growth.
• Conducted market research to identify emerging trends and opportunities.
• Implemented effective sales strategies that boosted client engagement and retention.
• Collaborated with cross-functional teams, aligning marketing initiatives with business objectives.
• Delivered presentations to prospective clients, showcasing product offerings and benefits.
• Converted new business opportunities, contributing to increased brand presence and revenue growth.

• Resolved customer issues by delivering troubleshooting assistance for orders and account status.
• Enhanced sales team productivity by providing essential data and resources.
• Optimized operational efficiency through utilization of ERP and CRM systems, including SAP.
• Coordinated production workflows to maximize output across various products.
• Managed sales tracking tools and generated critical information reports.
• Maintained organized file systems to ensure accessibility for administrative staff.
• Reviewed pending orders and customer requests to uphold exceptional service standards.
• Completed and filed shipping documentation and sales invoices with high accuracy.

Maintained an orderly sales floor to enhance customer experience.

• Conducted regular stock checks to ensure accurate product displays and manage inventory.
• Processed transactions efficiently using point-of-sale systems to maximize customer satisfaction.
• Developed strong client relationships, facilitating repeat business and promoting brand loyalty.
• Managed till operations smoothly, minimizing customer waiting time.
• Resolved customer complaints by identifying issues and implementing appropriate solutions.