Nagendra Reddy Kuppireddi
Edinburgh
Summary
Problem-solving Front Desk Manager at busy hotel experienced in upselling and marketing property amenities. Multilingual and dedicated to boosting customer loyalty. Consistently recognized by management for performance excellence.
Versatile project coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
4
4
years of professional experience
Work History
Assistant Night Reception Manager
Bonham Hotel
03.2022 - Current
- Managed front desk maintenance of client records and lab data.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Resolved guest complaints by addressing issues with rooms promptly.
- Checked guests in out of hotel, made reservations, and processed payments.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
Project Coordinator
Tricolour Properties Pvt Ltd
07.2021 - 12.2021
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Draftsman
KR Planners & Developers
09.2020 - 07.2021
- Analyzed component and system details to resolve design problems.
- Evaluated information provided by architects and system subcontractors and created accurate drawings according to measurements and specifications.
- Used computer-aided design software to prepare blueprints and schematics.
- Consulted with architects, customers and vendors regarding project scope and milestone dates.
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Utilized AutoCAD and other software to create detailed drawings.
- Drafted and revised CAD drawings to meet client specifications.
Education
Master of Science - Civil Engineering
Heriot Watt University
Edinburgh, United Kingdom12-2024
Bachelor of Technology - Civil Engineering
RVR & JC College of Engineering
Gunter07-2021
Skills
- Budget coordination
- Building codes
- Data acquisition
- CAD software proficiency
- Engineering design
- Workload management
- Procurement
- Powerpoint presentations
- Project management
- Guest relations management
- Strong leadership
- Security awareness
Languages
English, Hindi, Telugu
Native language
English
Advanced
C1
Hindi
Upper intermediate
B2
Software
AutoCAD
Excel
Powerpoint
Microsoft 365
Timeline
Assistant Night Reception Manager
Bonham Hotel
03.2022 - Current
Project Coordinator
Tricolour Properties Pvt Ltd
07.2021 - 12.2021
Draftsman
KR Planners & Developers
09.2020 - 07.2021
Master of Science - Civil Engineering
Heriot Watt University
Bachelor of Technology - Civil Engineering
RVR & JC College of Engineering
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