Dedicated and passionate professional with excellent communication skills, excellent Literacy and numeracy skill, also known for being motivational, creative, and confident. Demonstrates empathy and enthusiasm in all interactions, fostering a friendly and patient environment, with a ability manage challenging behaviour. Committed to providing supportive and dedicated service, aiming to leverage these skills in a dynamic role that values innovation and collaboration.
Working in communities to support residents who have been discharged from hospitals. support to regain confidence and reach their goals of living independently.
Monitoring clients with development and adhering to patients care plans. Maintained up-to-date case records for accurate documentation of progress or concerns.
Adhering to clients care plan, providing Assistance with medication administration, personal care, domestic and social care, monitoring clients health and reporting concerns within domiciliary home care.
Processing Application forms of Budgeting Loads, Community care Grants, provide excellent customer service, solve problems and queries, working within a team to meet deadlines, answering phone calls. Making payments.
Customer service, Dealing with customers complaints, problems and queries Handling sales transactions, processing returns and exchanges to customers, maintaining store appearance. Maintaining clean and well-organised displays, visual merchandising products.