Naga Vinay Krishna Parimi
coventry
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
6
6
years of professional experience
16
16
years of post-secondary education
Work History
Healthcare Assistant
Elysium Healthcare
06.2023 - Current
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
- Explained treatments and hospital processes to patients.
- Maintained up-to-date patient records to enable care continuity between support providers.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Monitored client health conditions and reported immediate issues to manager.
- Submitted reports to manager regarding status of client.
- Organised activities and exercises to promote physical and mental well-being.
IT Support Analyst/Administrator
BTP Services Ltd
01.2022 - 12.2022
- Managed client communications by answering phones and corresponding through email.
- Completed daily billing, collections and reporting duties.
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
- Scheduled appointments and maintained master calendar.
- Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
- Liaised with customers, addressed enquiries, handled meeting requests and answered billing questions to provide outstanding customer care.
- Liaised directly with customers to meet needs and seek to increase satisfaction and loyalty.
- Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
- Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.
- Managed CRM system to maintain prompt customer response rates and consistent communications.
- Supported users with software, hardware and network issues.
- Coordinated with human resources department to handle payroll and personnel databases.
- Collected, arranged, and input information into database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Care Assistant
Primary careers
10.2020 - 05.2021
- Charted patient information related to vital signs, pain management and daily inputs and outputs.
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
- Documented care plans, hospital actions and patient activities in line with best practices.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Contributed to case management processes on general ward, assisting with charting and patient intake.
- Supported care teams with comprehensive care delivery by following up on laboratory tests and diagnostic imaging results.
- Completed regular checks on patient vitals, condition and recovery.
- Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
- Reviewed individualised care plans, making changes based on progress and required improvements.
- Sorted and administered medication to patients following doctor specifications.
Digital Marketing Assistant
Way2Online
07.2017 - 07.2019
- Adapted writing styles to suit unique brands and engage specific target audiences.
- Used Google Analytics data to enhance digital presence, building brand reach and awareness.
- Supported high-performing social media campaigns across Facebook, Instagram, Twitter and TikTok.
- Demonstrated experience with Google Ads, enhancing targeted brand marketing and promotion.
- Used exceptional social media knowledge to manage brand development across multiple platforms.
- Used extensive marketing experience to drive focused, engaged traffic to multiple digital platforms.
- Gathered Facebook and Instagram campaign insights to optimise performance and improve future strategy.
- Created a wide variety of digital marketing content, including blogs, social media content, videos, presentations and digital adverts.
- Devised and distributed innovative, high-performing email marketing campaigns, maximising reader engagement.
- Reviewed analytics to evaluate campaign performance, making amendments to strategies for underperforming areas.
Education
Master of Business Administration - MBA
University of Central Lancashire
Preston, LAN 09.2019 - 09.2021
Bachelor's - HEP
Sri chaitanya IAS Academy
Hyderabad 06.2014 - 03.2017
Intermediate - MEC
Sri Chaitanya Techno College
Hyderabad 06.2012 - 03.2014
SSC -
Sri chaitanya techno school
Vijayawada 06.2002 - 03.2012
Skills
- Care Monitoring
- Time Management
- Feeding Assistance
- Documentation
- Bedmaking
- Care planning
- Patient relationship building
- Data entry
- Staff education and training
- Customer service expert
- Troubleshooting proficiency
- Mobility support
- Administration and Management
- Payroll and Benefits Administration
- Network Administration
- MS Office
- Document Control
- Administrative Arrangements
- Data Confidentiality
Languages
Telugu
First Language
Hindi
Proficient
C2
English
Proficient
C2
Timeline
Healthcare Assistant
Elysium Healthcare
06.2023 - Current
IT Support Analyst/Administrator
BTP Services Ltd
01.2022 - 12.2022
Care Assistant
Primary careers
10.2020 - 05.2021
Master of Business Administration - MBA
University of Central Lancashire
09.2019 - 09.2021
Digital Marketing Assistant
Way2Online
07.2017 - 07.2019
Bachelor's - HEP
Sri chaitanya IAS Academy
06.2014 - 03.2017
Intermediate - MEC
Sri Chaitanya Techno College
06.2012 - 03.2014
SSC -
Sri chaitanya techno school
06.2002 - 03.2012
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