Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Custom
Timeline
Generic

Nagavardhan Davara

Canterbury,United Kingdom

Summary

Experienced professional skilled in complaint handling, CCTV monitoring, and visual merchandising, demonstrating strong sales acumen and proficiency in returns processing and stock control procedures. Known for a positive attitude and a commitment to enhancing customer satisfaction and operational efficiency. Aspires to leverage expertise in retail management to drive business growth and improve service delivery.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work History

Retail Sales Associate

Bata
Hyderabad
01.2022 - 04.2023
  • I have hands-on experience working at a busy Bata showroom in India, where I assisted a high volume of customers in finding suitable footwear and maintained an organised and welcoming store environment.
  • Proven ability to deliver exceptional service with a positive attitude. Friendly, approachable, and quick to learn new tasks, with strong communication skills, and a collaborative mindset.
  • Confident in handling a variety of responsibilities in fast-paced retail settings and committed to ensuring every customer has a positive and helpful experience.
  • Resolved customer queries using active listening and problem-solving skills.
  • Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.
  • Shared new products and promotions with customer to encourage sales.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Worked flexibly across multiple customer access points.

Store Assistant

Premier Stores
Whitstable, United Kingdom
06.2023 - Current
  • I worked in a Premier Store in Whitstable (Seasalter), which also has a post office. I was responsible for managing the post office and the off-license store on my own.
  • Over the course of almost one and a half years, I used to order stock from Booker, stock the shelves, clean the store, dispose of expired items, implement promotional displays from Premier, print labels, update product prices, and add new products to the till.
  • Received deliveries timely, ensuring rapid shelf restocking.
  • Improved product availability by effectively restocking shelves.
  • Arranged displays attractively, driving impulse purchases.
  • Managed inventory effectively to prevent stock shortages.

Education

Master of Business Administration - MBA

Middlesex University
01.2024 - 05.2025

Master of Arts - interior designing

University for the Creative Arts
01.2023 - 01.2024

Skills

  • Complaint handling
  • CCTV monitoring
  • Visual merchandising
  • Sales acumen
  • Returns processing
  • Stock control procedures
  • Positive attitude

Languages

English
Hindi
Telugu

Personal Information

Custom

6,6,6

Timeline

Master of Business Administration - MBA

Middlesex University
01.2024 - 05.2025

Store Assistant

Premier Stores
06.2023 - Current

Master of Arts - interior designing

University for the Creative Arts
01.2023 - 01.2024

Retail Sales Associate

Bata
01.2022 - 04.2023
Nagavardhan Davara