Hi, I’m
Naga Sushma Aluri
Coventry
Summary
Dedicated and proactive professional with a background in healthcare and project management. Known for strong communication skills and a knack for building rapport with others. Over four years of experience in roles focused on efficiency, support, and client satisfaction. Committed to bringing dedication to quality and excellence to any dynamic organization.
Overview
13
years of professional experience
Work History
Forell of Anl., County Club
Conference and Event Team Member
10.2023 - 02.2024
Job overview
- Facilitated smooth communication between event planners and venue staff, ensuring details were accurately executed
- Delivered exceptional customer service by responding promptly to guest inquiries and requests during events
- Maintained clean, neat, and organized banquet areas, ensuring spaces were presentable at all times
- Utilized event management software for efficient planning and coordination, attending to administrative tasks
- Handled financial transactions for banqueting events, including invoicing and processing payments
ScNffl Maller Julluell Software India Pvt LTD
IT Support Coordinator
10.2021 - 08.2022
Job overview
- Coordinated with IT support teams to streamline system operations, enhancing team productivity
- Mediated conflicts within the team to foster a collaborative environment for problem-solving
- Analyzed team performance metrics to identify areas for efficiency improvements
- Created a feedback loop with customers to incorporate user experience into product development
- Assisted in the recruitment and onboarding of new team members, ensuring a perfect fit for the team environment
- Monitored network performance, identifying and resolving issues promptly to maintain optimal operations
Human Resource Manager
Human Resource Manager
01.2011 - 12.2011
Job overview
- Company Overview: Technical Services
- Boosted staff morale by resolving personnel and management inquiries on new initiatives or employee relations issues
- Provided staff with resources for professional development and organized training sessions, enhancing company productivity
- Conducted employee exit interviews, gathering insights to improve retention strategies and workplace conditions
- Maintained 100% protocol and procedural accuracy through HRIS management tools
- Managed employee relations, addressing grievances and conflicts to foster a positive work environment
- Technical Services
Education
Coventry University Coventry
Master Of Business Administration from Global Healthcare Management
09.2023
Rajiv Gandhi University of Health SciencesBanglore, India
Bachelor In Pharmacy from Pharmaceutical Sciences
03.2010
Skills
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Leadership Qualities
- Computer Skills
- Proficient in Software
Timeline
Conference and Event Team Member
Forell of Anl., County Club
10.2023 - 02.2024
IT Support Coordinator
ScNffl Maller Julluell Software India Pvt LTD
10.2021 - 08.2022
Human Resource Manager
Human Resource Manager
01.2011 - 12.2011
Coventry University
Master Of Business Administration from Global Healthcare Management
Rajiv Gandhi University of Health Sciences
Bachelor In Pharmacy from Pharmaceutical Sciences
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