Nafisah Bibi

• Answering Incoming Calls
• Making Calls
• Taking orders
• Sorting and handing out mail
• Sending mails
• Sorting invoices
• Kept reception area clean and neat to give visitors positive impression of the company.
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees, including copying, faxing and file management.
• Delivered front of house duties with warm and professional manner.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Recorded and maintained office expenses to track spending.

• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Accepted and processed cash, cheque, card and mobile payments using POS systems.
• Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.

• Supervising and providing particular support for pupils, including those with special needs, ensuring their safety and access to learning activities.
• Setting challenging and demanding expectations and promote self-esteem and independence.
• Providing feedback to pupils in relation to progress and achievement under guidance of the teacher. Additional Duties
• Assisting with the development and implementation of Individual Education/Behaviour Plans and Personal Care programmes.
• Establishing constructive relationships with pupils and interacting with them according to individual needs.
• Promoting the inclusion and acceptance of all pupils.
• Encouraging pupils to interact with others and engage in activities led by the teacher.
• Taking responsibility for an after school extra-curricular activity one day a week.

To complement the work of school staff and SEND & Inclusion Service Managers by taking responsibility for the organisation and support of agreed learning activities for groups of pupils, or specific individual pupils who all have complex special educational needs. The primary focus is to support the development and inclusion of children and young people through;

1) Direct work with individuals, groups and occasionally whole classes under the direction and supervision of a qualified teacher or external SEND & Inclusion Specialists

2) Coaching, mentoring and capacity building with education providers