Nafisa Issah
Summary
Dedicated executive administrative professional with extensive experience in operational coordination, planning and support. Background working with confidential information, strict processes and ambitious targets. Thrives under pressure in high tempo environment to meet tight deadlines. Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.
Overview
4
4
years of post-secondary education
Work history
Cleaning operative
Major Recruitment
Shrewsbury, Shropshire
04.2024 - Current
- Worked efficiently to perform day-to-day cleaning and maintenance within allotted timeframes.
- Ensured working areas were maintained to spotlessly clean and tidy standards.
- Correctly used colour-coded equipment.
- Worked quickly to complete cleaning within allotted timeframes.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Cleaned surfaces to preserve professional standards and minimise infection risks.
- Worked strictly within company health and safety guidelines, delivering full regulatory compliance.
- Vacuumed carpeted areas and mopped hard floors.
- Achieved spotless results within working timeframes to meet client needs.
- Maintained and stored cleaning equipment, hoovers and mops correctly and safely.
- Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.
- Used correct procedures to clean floors, communal areas and work spaces.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Maximised establishment presentation by achieving high standards of cleanliness, hygiene and health and safety.
- Adhered to health and safety regulations to maintain safe environment for customers.
- Followed health and safety standards governing correct use of chemicals.
- Monitored cleaning supplies and ordered more when necessary.
- Safely stored cleaning solutions, equipment and chemicals.
- Inspected communal areas such as bathrooms, keeping them clean and free of litter.
- Cleaned and dried windows, mirrors and glass surfaces.
- Restocked, refreshed and sanitised bathroom facilities.
- Managed recycling and waste disposal, sorting into correct units for improved sustainability practices.
- Identified, managed and reported accidents, hazards and safety risks to managers.
Office cleaner
Atlas Cleaning
Telford, Telford and Wrekin
03.2024 - 08.2024
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Vacuumed carpeted areas and mopped hard floors.
- Polished glass, mirrors and metal items to attractive shine.
- Worked quickly to complete cleaning within allotted timeframes.
- Emptied and cleaned trash cans following procedures.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Ensured toilets and bathroom areas were maintained to exceptional standards of hygiene and cleanliness.
- Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.
- Dusted countertops, ceilings and furniture for pristine environment.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Achieved spotless results within working timeframes to meet client needs.
- Reported breakages to supervisor.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Employed optimal safety practices to eliminate risks, hazards and accidents.
- Prevented risk of injury by clearly displaying safety signs and barriers, maintaining safe workspaces.
- Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
- Remained flexible to work shifts at short notice in busy periods.
- Cleared dust and debris from building sites.
- Conducted thorough venue inspections to accurately identify cleaning needs.
- Communicated well with team across multiple locations.
- Correctly used colour-coded equipment.
- Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.
Education
Bachelor of Business Administration - Finance
University of Ghana
Legon,Ghana 08.2015 - 05.2019
Skills
- Customer Service
- Equipment Maintenance
- Excellent attention to detail
- Time management techniques
- Health and Safety Compliant
- Quality assessments
- Heavy equipment operation
- COVID-19 hygiene measures
- Deep cleaning techniques
- Hazardous waste management
- Professional cleaning product knowledge
- Surface polishing
- Deadline-driven
- Meticulous attention to detail
- Waste management
- Health and safety awareness
- Strong work ethic
- Punctual
- Disinfection techniques
- Safety procedure compliance
Timeline
Cleaning operative
Major Recruitment
04.2024 - Current
Office cleaner
Atlas Cleaning
03.2024 - 08.2024
Bachelor of Business Administration - Finance
University of Ghana
08.2015 - 05.2019
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