Nafisa Habib
Birmingham,Birmingham
Summary
Results-driven Professional and MBA Candidate with a diverse background in international stakeholder engagement, quality compliance, and project coordination. Proven track record in optimizing recruitment targets at the Centre for Education and managing complex university partnerships. Expert in navigating cross-functional environments, resolving high-level client issues, and leveraging data analysis to drive corporate strategy. Committed to delivering exceptional service and operational excellence in global business environments.
Overview
7
7
years of professional experience
Work history
Compliance Technologist
Samworth Brothers (Bradgate Bakery)
Leicester, Leicestershire
2025.08 - 2025.09
- Stakeholder Reporting: Managed and logged complex customer complaints, providing detailed weekly analytical reports to senior management to drive service improvements.
- Standards & Compliance: Monitored strict adherence to packaging and artwork standards while recording critical nutritional data for regulatory compliance.
- Operational Support: Optimized sales figure tracking and administrative coding schedules to ensure seamless production flow.
- Leadership Support: Facilitated weekly nutritional and complaint-resolution meetings to align departmental goals.
Quality Auditor
Samworth Brothers (Bradgate Bakery)
Leicester, Leicestershire
2024.04 - 2025.08
- Quality Assurance: Conducted daily audits of production areas to ensure strict adherence to both internal company protocols and external client quality standards.
- Risk Mitigation: Monitored Critical Control Points (CCPs) daily, achieving a 100% success rate in the early detection of equipment deviations and mechanical failures.
- Technical Reporting: Authored comprehensive shift reports and executed specialized audits, significantly enhancing operational transparency for stakeholders.
- Equipment Calibration: Performed weekly precision calibrations on essential equipment to maintain accuracy and operational integrity.
- Strategic Collaboration: Contributed to high-level meetings, providing data-driven insights to support ongoing efficiency and process improvement discussions.
Graduate Architectural Technologist
Landmark Estate Development
Hinckley, Leicestershire
2023.04 - 2023.11
- High-Precision Drafting: Collaborated with technical engineering teams to produce detailed floor plans, elevations, and 3D models for development projects.
- Software Proficiency: Developed construction-ready plans, sections, and Building Regulations specifications using AutoCAD.
- Digital Modeling: Utilized SketchUp to create immersive 3D models for design exploration and proposal presentations.
Intern Architectural Technician
Muddy Dog Architects
Leicester, Leicester
2021.06 - 2022.11
- Surveying & Documentation: Conducted detailed measured and photographic surveys to accurately document existing site conditions.
- Construction Documentation: Created detailed construction plans, sections, and Building Regulations specifications using AutoCAD.
- 3D Visualization: Utilized SketchUp to develop architectural models for design exploration and presentation.
- Design Assistance: Collaborated on the development of design proposals from initial concepts to technical execution.
- Office Administration: Managed daily administrative tasks and gained foundational knowledge of architectural office operations.
International Relationship Executive
Centre for Education
london, City of London
2021.01 - 2023.03
- Partnership Management: Acted as a primary liaison for university international teams, advising global clients to facilitate student recruitment and placement.
- Client Retention: Delivered high-touch support services, consistently exceeding satisfaction benchmarks to ensure long-term customer retention.
- CRM Data Management: Maintained high-precision Salesforce records, ensuring data integrity for all new and existing client accounts.
- Mentorship: Spearheaded the training and onboarding of junior staff members, significantly increasing team efficiency and service delivery speed.
De Montfort University Brand Ambassador
Unitemps
Leicester, Leicestershire
2018.09 - 2023.09
- Market Growth: Drove enrollment increases by engaging prospective students during University Open Days and recruitment events.
- Digital Strategy: Orchestrated social media planning and management to increase brand awareness among target audiences.
- Representation: Professionally represented the institution at committee meetings to foster new business and community relationships.
Education
Master of Business Administration - Advanced Practice
Ulster University
Birmingham 2025.09 -
Bachelor of Science - Architectural Technology
De Montfort University
Leicester 2018.09 - 2023.09
Skills
- Software: MS Office Suite (Expert Excel/Word), Google Sheets, Salesforce CRM
- Technical: 3D Modeling, Quality Auditing, Compliance Monitoring, Social Media Management
Accomplishments
CABE Best Final-Year Student (2023),
£4,000 Academic Scholarship by Study Group
High AchieverAward (IGCSE).
Timeline
Master of Business Administration - Advanced Practice
Ulster University
2025.09 -
Compliance Technologist
Samworth Brothers (Bradgate Bakery)
2025.08 - 2025.09
Quality Auditor
Samworth Brothers (Bradgate Bakery)
2024.04 - 2025.08
Graduate Architectural Technologist
Landmark Estate Development
2023.04 - 2023.11
Intern Architectural Technician
Muddy Dog Architects
2021.06 - 2022.11
International Relationship Executive
Centre for Education
2021.01 - 2023.03
Bachelor of Science - Architectural Technology
De Montfort University
2018.09 - 2023.09
De Montfort University Brand Ambassador
Unitemps
2018.09 - 2023.09